Hanoi Oldtown Boutique Hotel

Hotels
8.5 (210 reviews)
6 Ngõ Phất Lộc , Hanoi , vn

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Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Great location near Old Quarter
Decent breakfast offerings
Cons:
Cleanliness issues with mold and odors
Rooms do not match online descriptions
Value for money questioned due to quality concerns

Categories

Cleanliness
5.83
Multiple mentions of mold, unpleasant smells, and cobwebs indicate poor cleanliness standards.
Service
9.8
Staff were friendly and accommodating, providing a good level of service according to several reviews.
Location
9.84
Several reviews highlight a great location near the Old Quarter, making it very convenient for guests.
Room Quality
7.29
Rooms described as small, old, and not matching pictures, affecting overall room quality.
Amenities
9.32
Standard amenities noted, with a few reviews highlighting positive experiences with breakfast.
Value for Money
8.28
Some guests felt the pricing was too high given the room quality and cleanliness issues.
Food and Beverage
8.83
Breakfast was mentioned positively, although some issues with cleanliness were noted.
Overall Experience
8.8
Mixed feelings with some great aspects but significant concerns over cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:42

Property Description

Convenient Location
Ideally situated in the heart of Hanoi, guests can easily explore nearby attractions such as Hanoi Old City Gate and Thang Long Water Puppet Theater.

Modern Amenities
Enjoy comfortable air-conditioned rooms equipped with essential amenities like a flat-screen TV, safety deposit box, and a private bathroom for a relaxing stay.

Recreational Activities
Experience the charm of Hanoi with cycling adventures around the area or opt for convenient car hire services to further explore attractions like Hoan Kiem Lake and Hanoi Opera House.

Ready to immerse yourself in the beauty of Hanoi? Book your stay at Hanoi Oldtown Boutique Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 210 reviews
Cleanliness: 5.83
Service: 9.8
Location: 9.84
Room Quality: 7.29
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 8.8
M
Mary • solo_traveller • us
4
Ba
Pros:

Na

Cons:

Na

2026-02-13 • via Nuitee
N
Nguyễn Quốc • solo_traveller • vn
10
Pros:

Đây là nơi ở tuyệt vời, nhân viên thân thiện và hỗ trợ tôi rất nhiệt tình

2026-02-13 • via Nuitee
D
Dũng • solo_traveller • vn
10
Pros:

Gần phố, trung tâm chỉ cách 500km, quán bar vui vẻ với những người bạn tốt

2026-02-11 • via Nuitee
S
Sarah • solo_traveller • nz
8
Really good loved it
Pros:

Really good to relax after the loop, friendly staff and nice cozy rooms in the old quarter.

2026-01-31 • via Nuitee
P
Pierrick • solo_traveller • be
4
Pros:

Rue calme
Wifi correct

Cons:

Bâtiment vieillissant
Seulement 2 tables pour le petit déjeuner
Humidité importante dans les chambres. Chambre moite
Eviter le service transfert depuis l'aéroport : chauffeur qui ne parle pas anglais. Il serait très mal noté sur Grab
Plus de 2 minutes d'attente pour avoir de l'eau chaude

2026-01-30 • via Nuitee
T
Thi Duyen • solo_traveller • vn
8
2026-01-30 • via Nuitee
M
martina • solo_traveller • it
8
2026-01-29 • via Nuitee
L
LIANG TING • family_with_children • tw
1
Pros:

早餐七點才開始提供 對於要早上搭乘班機的住宿旅客相當不便

Cons:

房間很髒 床很髒 浴室也很髒 冬天竟然還沒有熱水 住高樓水壓也相當不穩 免費讓我入住都不會考慮

2026-01-28 • via Nuitee
M
MARTINA MARKIZA • couple • hr
9
Pros:

Good location for getting around the city, room with balcony is like on the pictures. The employees at the reception desk are very helpful and take care of safety when ordering taxi and help with loading luggage, which is very commendable.

Cons:

There is not enough seating in the breakfast area and it is served by the elevator.

2026-01-28 • via Nuitee
A
Antony • solo_traveller • gb
9
Pros:

Good location in Hanoi old quarter. Surprisingly quiet in side alley. Slept well and comfortable bed.
Staff all friendly and helpful.

2026-01-27 • via Nuitee
M
Michaela • couple • cz
9
V pohode ubytování
Pros:

Pokojík malý, ale vše funkční, lokalita super, zařídili na výlet do Ha Long za 52 dolaru

Cons:

Ve sprše tekla teplá voda až po 20minutach co musí být puštěna

2026-01-26 • via Nuitee
S
Shane • solo_traveller • au
4
2026-01-26 • via Nuitee
G
GEORGIOS • solo_traveller • gr
8
2026-01-24 • via Nuitee
T
Thais • extended_group • es
3
Pros:

No sé

Cons:

Llegamos y nos dijeron que por un problema de olores habían cerrado y que nos habían alojado en otro hotel. Nos dijeron si nos parecía bien. Lo miramos por internet y bueno… pero estabamos cansados. Nos pusieron en un taxi que nos llevo al nuevo pero de ahi nos reubicaron en otro bastante horrible. Calidad no como el que esperábamos con la reserva

2026-01-22 • via Nuitee
P
Paul • solo_traveller • gb
10
Pros:

Great staff, perfect location and the bed was very very comfy.

2026-01-22 • via Nuitee
G
Gülen • extended_group • tr
8
Pros:

Odalr temiz, asansör var, odalarda ihtiyaç duyduğunuz her şey var. Sıcak su iyiydi

2026-01-22 • via Nuitee
S
stephane • solo_traveller • fr
8
Tb je reviendrais
Pros:

L’emplacement et la propreté

Cons:

Rien

2026-01-20 • via Nuitee
P
Phoebe • solo_traveller • au
5
Much better budget-hotels than this
Pros:

Able to be booked last minute (due to cancellation from other hotel). Central location. Offered fairly large bedroom with window facing narrow street.

Cons:

Gaudy & run-down appearance. Uninterested staff. Perceivably clean enough, but I couldn't shake a feeling of discomfort when lying in the bed sheets and had poor sleep as a result. Glad I only stayed 1 night.

2026-01-19 • via Nuitee
M
Maryana • solo_traveller • br
6
Satisfatório, não voltaria a me hospedar.
Pros:

Atendimento e localização bons.

Cons:

Apesar de constar na reserva que era um quarto pequeno, não imaginava que fosse tão pequeno, pouco funcional. Espaço bem limitado para abrir as malas. Minha experiência foi satisfatória, não voltaria a me hospedar.

2026-01-18 • via Nuitee
A
Ashley • couple • za
6
Pros:

Great location, room was sufficient for a 4 night stay.

Cons:

We arrived late in the evening and no one was at the desk. We found the other desk across the road and the guy working said they could only take card payment with an additional surcharge (not the amount booking.com confirmed). I was not happy paying the surcharge so he said we could pay cash. As it was late I didn't want to go to the ATM so he took my passport for the night. Be aware if you're not paying cash you will be charged a surcharge above the rate you are shown

2026-01-18 • via Nuitee