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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Packed lunches
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Currency exchange
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Hammam
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Non-smoking throughout
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Board games/puzzles
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Concierge service
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Wheelchair accessible
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Kid meals
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Steam room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Mobile app for room service
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Cooking class
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Fishing nearby
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Health or beauty spa nearby
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Horse riding nearby
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Bicycle-friendly property
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Paddle boating nearby
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Stunning Views
The Singular Patagonia Hotel offers a luxurious stay against the backdrop of the Patagonian fjords and the Andes. The spacious rooms with panoramic views, elegant decor, and modern amenities provide a comfortable retreat for guests.
Culinary Delights and Relaxation
Indulge in traditional Patagonian meals at The Singular restaurant or savor grilled meats at El Asador. Unwind with cocktails at the bar or pamper yourself with beauty treatments at the spa. The hotel's indoor and outdoor pools, sauna, and hot tub offer relaxation after a day of exploring.
Amenities and Services
From a museum of Victorian Engines to a children's playground, the property caters to all guests. The 24-hour front desk, bicycle rentals, and shuttle service ensure convenience and assistance throughout your stay.
Experience luxury, comfort, and natural beauty at The Singular Patagonia Hotel.
LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 4 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
Location
Guest Reviews
iconic!
expensive
Nothing was too much trouble and the staff worked seamlessly to create an exquisite stay. The restaurant showcased typical Chilean recipes and ingredients. The building is beautifully and considerately designed demonstrating the factory’s history in a stunning location. Waking up to that view was magical.
Vista de las habitaciones. Además muy confortables. La arquitectura del hotel, la magnífica integración de lo actual con el edificio histórico. Excelencia en el servicio del personal y en el nivel del restaurante.
This is a museum hotel, a restored lamb processing facility. It has historic and architectural beauty. It is really a singular hotel, as the name suggests. The rooms are spacious and are very comfortable. The restaurant of the hotel is particularly great, with local ingredients and crafted to perfection. The best part of the hotel by far is the staff, as profesional and kind as it gets. The views from the room are so nice we slept with the curtains open.
There are complementary soft drinks and water in the mini fridge, also transfer rides to and from Puerto Natales, and they gave us a fantastic alfajor (caramel cookie) when checking in. Also, because this was christmas season, there were ginger cookies in the restaurant area that were addictive!
The AC was not working or on. It was not bad, since it was not that hot this time of the year. They did have a sign saying if you needed to adjust temperature to call them, which we didn't do (not needed).
The funicular was not working this time; not really needed, but it seems to be a nice experience.
Todo muy bueno.
Fantastic architecture and fabulous food!
This was our second visit to the hotel but unfortunately our ferry was delayed so we only had 2 nights instead of three. The staff and the service they provide is excellent and the food served in the resturant is of the highest level. I will never tire of seeing the view from the room window. Exceptional in every way.
Nothing
The spa was amazing, food menu super interesting and bedrooms were very comfortable with an amazing view
Staff a bit overwhelmed sometimes
Hotel fantástico! Quarto amplo, vista linda e muito confortável!
Tudo ótimo
The staff is excellent, extremely friendly and anticipating the needs of guests. The hotel architecture is interesting with stunning views, food is great. Bikes can be borrowed for free to ride into Puerto Natales.
Historical building
Nothing
La ubicación es muy buena. El hotel bonito y bien decorado. Las habitaciones muy buenas.
La atención del personal, insuperable.
El desayuno es bueno pero poco variado. El jugo no está siempre disponible, hay que esperar.
La piscina es chica y el sector donde se ubica no está bien calefaccionado.
Nos tocó la habitación 219, queda bastante lejos.
Unglaublicher Ort <3
bueno la verdad la tranquilidad y paisaje donde se ubica el hotel es maravilloso
el desayuno poco variado y no dice relacion al precio del hotel
Expérience magique dans un lieu chargé d’histoire. Personnel aux petits soins, très attentionnés. Chambre calme, vue spectaculaire. Spa très sympathique bien que petit. Restaurant délicieux.
Petit déjeuner qui pourrait être plus garni au regard des prix de la chambre.
Le lieu historique, la réhabilitation de cet édifice de toute beauté
La décoration, le confort de la chambre avec une vue exceptionnelle mais aussi des parties communes
L’accueil
La qualité de la restauration
Rien
Best hotel, best food and best excursions
amazing, all that we love
hopefully breakfast till 12pm
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