WINK Aparthotel One Thibault

Hotels
TrevPAR World Group
8 (4226 reviews)
One Thibault Square, St Georges Mall, Hans Strijdom Avenue , Cape Town , za

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Decent pricing
Breakfast was good
Cons:
Cleanliness issues
Service inconsistency
Small rooms
Unpleasant amenities

Categories

Cleanliness
6.75
Reviews mentioned hair in the bathroom and bed bugs, indicating issues with cleanliness.
Service
8.75
Service received positive remarks, although some staff members were described as unfriendly.
Location
8.75
Location was frequently praised as being convenient and accessible.
Room Quality
7.25
Rooms were described as small and some had additional issues like noisy lifts.
Amenities
7.25
Amenities like WiFi and parking had complaints; some guests felt improvements were needed.
Value for Money
8.75
Many reviews pointed to good value given the location and pricing.
Food and Beverage
8.25
Breakfast received mostly positive feedback, though there were some complaints about accessibility.
Overall Experience
8.25
Generally a decent stay with good value, but several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 01:08

Property Description

Central Location in Cape Town
WINK One Thibault is ideally located in the heart of Cape Town, just 1.6 km from Robben Island Ferry. Enjoy the convenience of being less than 1 km from CTICC and within easy reach of Table Mountain and Kirstenbosch National Botanical Garden.

Comfortable and Well-Equipped Rooms
Experience comfort and convenience in our air-conditioned rooms featuring free WiFi, a desk, flat-screen TV, and a private bathroom. Relax in style with quality bed linen and towels provided during your stay.

Nearby Attractions and Airport Access
Explore nearby attractions such as World of Birds and Chapman's Peak, or take a short 20 km drive to Cape Town International Airport for easy travel connections.

Ready to experience the best of Cape Town? Book your stay at WINK One Thibault today!

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8
Based on 4226 reviews
Cleanliness: 6.75
Service: 8.75
Location: 8.75
Room Quality: 7.25
Amenities: 7.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.25
J
Jaco solo_traveller za
1
Not Recommended
Pros:

Location

Cons:

Brown water, broken aircon, broken lift system

2026-03-14 via Nuitee
I
Isaac family_with_children gb
10
Spacious, modern, clean apartments; lovely staff; location was well connected
Pros:

The staff were all great throughout our stay - friendly, helpful, polite. We felt very safe throughout our stay. The rooms were plenty big enough, had everything you could need for a short stay, and clean and comfy

Cons:

The shower tray leaked a bit into the bathroom. The lifts were very slow

2026-03-14 via Nuitee
A
Antonio couple gb
8
Great
Pros:

Great location

Cons:

Fix issues in a timely manner

2026-03-13 via Nuitee
L
Lucky solo_traveller za
1
2026-03-13 via Nuitee
A
Andiswa couple za
6
Overall good but can improve especially dirty water situation and make an alternative when water is dirty especially for
Pros:

View was good enough not exceptional mybe upper floor would have been nice I was on the 16th floor

Well equipped for self catering
Enough dishes and pots and cutlery loved that
Fridge available
Shower stuff
Lady cleaned everyday
Lift was very quick provided the building had 28 floors
Breakfast loved it sooooo much 🥰😘
Restaurant staff very friendly and helpful and clean their tables now and then
Check in and check our very easy not complicated at all
Uber friendly location
Locating near alarmist everthing( shops, fast food, clicks, kfc e.tc next to sightseeing offices and there a mall close by )
Staff was very friendly , room service was good , house keeping frankly people and quick to respond

Cons:

Water was dirty from the 8th of march till 11 the day e left and was not provided with drinking water and or any compensation for the situation 😭 no communication was given about water

Heater in the room felt like cold air was still blowing
Bed was not balanced mattress was tired on one side, we had to balance it with a pillow

2026-03-11 via Nuitee
V
Vincent couple fr
7
Peu mieux faire pour le prix demandé
Pros:

Emplacement

Cons:

Problème d'alimentation de l'eau. Coulais tres peu et toute marron. Revenu a la normale le 3éme jour. La salle de bain n'a aucune prise électrique et est mal éclairée. Côté cuisine pas d'éponge ni produits pour laver les couverts. Stric minimum de la vaisselle et casserole en très mauvais état. L'attente aux ascenseurs est longue. Pas de climatisation dans la chambre et plafonds vetustes dans s'allongent cuisine avec tuyaux apparents. Côté petit-déjeuner c'est moyen.

2026-03-11 via Nuitee
R
Raymond solo_traveller us
1
Frustrating
Pros:

The pictures online before arriving.

Cons:

I was provided a room that wasn’t cleaned from the prior guest(s).

2026-03-10 via Nuitee
A
Andre couple za
6
Comfortable, good breakfast, good location.
Pros:

Good Breakfast

Cons:

Noisy refrigerator in room 1515, and the hotel ran out of hot water on Sunday afternoon. But most annoying was the male guard at the lift entrance who was extremely unkind to my wife for not having an entry card. We were unaware that we needed to produce two room cards (one per person). After asking reception about the situation it was explained to me that each guest needs and entry card, and I am perfectly OK with the procedure. The guard however had a harsh military response "no card, no entry" which we found unbecoming. He insisted that I had to go up to the room whilst leaving my wife waiting in the foyer and she was only allowed in after I had collected her card from the room. (I am sure you can go back and look at the video footage).

2026-03-10 via Nuitee
T
Tony solo_traveller za
8
2026-03-10 via Nuitee
F
Felix couple de
4
2026-03-10 via Nuitee
M
Mikovhe extended_group za
6
Just good value for money but not superb.
Pros:

It was affordable

Cons:

The steel bed base, the fact that we had to walk to breakfast.

2026-03-10 via Nuitee
S
Sarah couple za
5
Pros:

Views were amazing. Room was comfortable and spacious.

Cons:

All lifts broke down, there were 8....2 working on first day. No water for a day. Access cards never worked once at security areas.. No communication about what was going on from hotel staff who were nowhere to be found, but the security staff were helpful

2026-03-09 via Nuitee
R
Rajesh couple za
7
Pros:

It was average and the pictures were deceiving

Cons:

The pool is extremely small, the happy hour didn't not have drinks advertised, the breakfest was okay but limited options for R250 not worth it, the access wasn't pleasant as my wife had to keep finding her card in her bag as mines wasn't good enough for them. The parking area and access is inconvenient as its 2 seperate lifts 1 for the rooms and 1 for the parking lot

2026-03-09 via Nuitee
S
Sbusiso Vincent family_with_children za
10
Pros:

The privacy and hospitality

Cons:

The tv remote on 2023 was not up to standard and wifi on 1611 not connecting.

2026-03-09 via Nuitee
K
Kofoed solo_traveller se
8
Bra boende för vad man betalar
Pros:

Centralt läge. Hade gärna bokat något närmare Waterfront.
Bra frukost. Rum med spis och kyl.

Cons:

Trist pool.

2026-03-08 via Nuitee
P
Phillip couple za
10
2026-03-08 via Nuitee
T
Theresa extended_group at
8
Pros:

Wundervolle Aussicht und sehr nettes Personal.
Gut gelegen.

Cons:

Zutritt mit den Karten war etwas kompliziert.

2026-03-08 via Nuitee
J
JasonNjoku solo_traveller gb
5
Affordable but with considerable downsides
Pros:

Location

Cons:

The lifts didn't work or were being repaired during my stay, so there was a 5-10-minute wait anytime one needed to use it. Checkout time was 10AM, (never came across this before) they tried to enforce it so ended up with multiple staffs members coming to knock on my door to usher me out.

2026-03-08 via Nuitee
D
David couple de
8
Pros:

Friendly staff and nice breakfast

2026-03-07 via Nuitee
M
Mabona solo_traveller za
9
2026-03-07 via Nuitee