Hotel Casa Veranda Guatemala

Hotels
8.7 (1015 reviews)
12 Calle 1-24 Zona 10 , Guatemala , gt

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Good cleaning
Cons:
Inattentive staff
Limited breakfast variety
Issues with amenities

Categories

Cleanliness
8.41
The cleanliness of the room was good, but there were comments about a cleaning lady entering the room unnecessarily.
Service
9.08
Some guests noted that the staff could be more attentive and friendly.
Location
9.22
Multiple reviews highlight the very good location of the hotel, with good surroundings for walking.
Room Quality
8.67
Reviews indicated that rooms are comfortable and spacious.
Amenities
8.2
Some amenities were mentioned, but there were complaints about lack of utensils and issues with the TV and internet.
Value for Money
8.66
Mixed sentiments regarding the price versus amenities offered, with some guests feeling it doesn't justify the price.
Food and Beverage
8.51
Breakfast had limited variety, but quality was noted to be good.
Overall Experience
8.88
Overall a nice hotel with some drawbacks but memorable for its comfort and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:59

Property Description

Modern Hotel in Guatemala City

Luxurious Suites with Amenities
Indulge in our air-conditioned suites featuring wooden floors, a balcony, and a cozy living room with top-notch entertainment options. Enjoy the convenience of a minibar, safe, and work desk. The fully equipped kitchen is perfect for your culinary needs, and the private bathroom offers premium toiletries for your comfort.

Dining and Leisure Facilities
Savor delicious meals at our on-site restaurant or unwind with a refreshing drink at the bar. Stay active at our gym with massage services available. Our 24-hour reception ensures your needs are always met, and our tour desk can assist with car rentals and currency exchange. Benefit from our concierge service for a seamless stay.

Book your stay at Hotel Guatemala Casa Veranda for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Public parking is possible on site (reservation is needed) and charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 1015 reviews
Cleanliness: 8.41
Service: 9.08
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.51
Overall Experience: 8.88
M
Maria Teresa • couple • hn
10
Wonderful stay at a central, charming hotel in Guatemala City.
Pros:

The hotel more than exceeded our expectations. They helped us break a bill to pay the taxi driver, accommodated us arriving thirty minutes early, and the room was huge and beautiful. Would definitely recommend to anyone looking for a luxurious stay at a reasonable price.

2026-04-16 • via Nuitee
J
Julio • solo_traveller • hn
9
Pros:

El personal, las instalaciones, la ubicación.

2026-04-15 • via Nuitee
C
Camilo • solo_traveller • cr
8
2026-04-12 • via Nuitee
J
James • solo_traveller • au
8
2026-04-09 • via Nuitee
M
Morales • couple • gt
10
2026-04-06 • via Nuitee
O
Omar • solo_traveller • us
9
Buena
Pros:

Llevé un paquete de su familia a un guatemalteco de un pueblo y como era de lejos, pregunté que si podía quedarse en la habitación y me dijeron que POR SEGURIDAD, no podía quedarse ahí. ILÓGICO.

Cons:

La vista desde el balcón 4to piso era fea.
Se oía toda la música, ruido, TV de las habitaciones de los lados.
que tenía puertas de comunicación con las habitaciones de los lados.

2026-04-06 • via Nuitee
A
Andrea • couple • gt
10
2026-04-04 • via Nuitee
G
Gina • solo_traveller • co
10
Excelente
Pros:

Amplio, buena ubicación, limpio!

2026-04-04 • via Nuitee
D
Donovan • family_with_children • be
6
2026-03-31 • via Nuitee
P
Pedro • solo_traveller • pa
10
2026-03-31 • via Nuitee
P
peter • solo_traveller • aw
1
eerste hotel ooit, ik ben 71, die ik voor middernacht heb verlaten. kon onmogelijk in slaap vallen
Pros:

niets

Cons:

veel lawaai van luchtverversing

2026-03-28 • via Nuitee
R
Róger • couple • cr
9
2026-03-26 • via Nuitee
A
Adler • solo_traveller • us
9
Pros:

restaurant was good. room was clean and had a giant bathtub. location in zona 10 is conventient.

2026-03-24 • via Nuitee
P
Payes • family_with_children • gt
8
Pros:

La comodidad

Cons:

El baño estaba con polvo en áreas del suelo

2026-03-23 • via Nuitee
B
Bart • solo_traveller • nl
9
2026-03-23 • via Nuitee
S
Sandra • solo_traveller • co
10
Pros:

Habitaciones muy grandes, Buen iluminación, muy bien ubicado.

Cons:

Algunos muebles son anriguos, aunque eso no interfiere para nada en la. Comodidad

2026-03-22 • via Nuitee
C
Carlos Emilio • family_with_children • cr
8
Pros:

La ubicación, lo grande de las habitaciones

Cons:

El desayuno es algo básico, los cuartos de baño estan algo viejos y las camas también

2026-03-18 • via Nuitee
B
Betio Quan • family_with_children • gt
8
Pros:

Céntrico

Cons:

Que me cobraron más y no como estaba aquí em booking, por lo que no respetaron el precio establecido

2026-03-17 • via Nuitee
C
Claudia • solo_traveller • us
9
2026-03-16 • via Nuitee
C
Chris • solo_traveller • us
4
2026-03-12 • via Nuitee