Hotel Casa Veranda Guatemala

Hotels
8.7 (1061 reviews)
12 Calle 1-24 Zona 10 , Guatemala , gt

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Good cleaning
Cons:
Inattentive staff
Limited breakfast variety
Issues with amenities

Categories

Cleanliness
8.41
The cleanliness of the room was good, but there were comments about a cleaning lady entering the room unnecessarily.
Service
9.08
Some guests noted that the staff could be more attentive and friendly.
Location
9.22
Multiple reviews highlight the very good location of the hotel, with good surroundings for walking.
Room Quality
8.67
Reviews indicated that rooms are comfortable and spacious.
Amenities
8.2
Some amenities were mentioned, but there were complaints about lack of utensils and issues with the TV and internet.
Value for Money
8.66
Mixed sentiments regarding the price versus amenities offered, with some guests feeling it doesn't justify the price.
Food and Beverage
8.51
Breakfast had limited variety, but quality was noted to be good.
Overall Experience
8.88
Overall a nice hotel with some drawbacks but memorable for its comfort and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:59

Property Description

Modern Hotel in Guatemala City

Luxurious Suites with Amenities
Indulge in our air-conditioned suites featuring wooden floors, a balcony, and a cozy living room with top-notch entertainment options. Enjoy the convenience of a minibar, safe, and work desk. The fully equipped kitchen is perfect for your culinary needs, and the private bathroom offers premium toiletries for your comfort.

Dining and Leisure Facilities
Savor delicious meals at our on-site restaurant or unwind with a refreshing drink at the bar. Stay active at our gym with massage services available. Our 24-hour reception ensures your needs are always met, and our tour desk can assist with car rentals and currency exchange. Benefit from our concierge service for a seamless stay.

Book your stay at Hotel Guatemala Casa Veranda for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Public parking is possible on site (reservation is needed) and charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 1061 reviews
Cleanliness: 8.41
Service: 9.08
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.51
Overall Experience: 8.88
F
Fabricio • solo_traveller • sv
10
2026-06-06 • via Nuitee
L
Lopez • solo_traveller • gt
10
2026-06-03 • via Nuitee
M
Micaela • couple • de
6
2026-05-31 • via Nuitee
C
Carlos • couple • es
9
Todo muy bien
Pros:

Muy buena ubicacion e instalaciones

Cons:

Prefiero ducha en lugar de tina

2026-05-31 • via Nuitee
C
Camilo • couple • cr
7
Pros:

La ubicación

Cons:

El internet lento

2026-05-30 • via Nuitee
D
DIOGENES • couple • br
8
2026-05-30 • via Nuitee
E
Ernesto • solo_traveller • uy
9
2026-05-28 • via Nuitee
L
Luis • couple • sv
8
bastante bien ..solo servicio de restaurante cierre temprano
Pros:

desayuno

Cons:

siempre en el baño no esta la alfombra de hule para la tina y evitar desliarse

2026-05-27 • via Nuitee
E
Eddy • solo_traveller • kr
10
2026-05-25 • via Nuitee
V
Vasco • solo_traveller • pa
10
2026-05-25 • via Nuitee
O
Oliver • extended_group • de
8
Würde wieder dort übernachten
Pros:

Die Lage war top. Fußläufig viele Restaurants und Geschäfte. Kurzer Weg zum Flughafen. Sehr freundliche Angestellte, vor allem im Restaurant-, Barbereich.

Cons:

Wir hatte für drei Personen gebucht, es waren aber nur zwei Betten gemacht und zwei Handtücher, sowie zwei Flaschen Wasser im Zimmer.
Das Handtuch wurde nach Meldung sehr zügig nachgeliefert.

2026-05-24 • via Nuitee
S
Suyen Mariajosé • couple • gt
9
2026-05-23 • via Nuitee
P
Patricia • family_with_children • cr
8
Lindo sitio pero cuidado con los costos "adicionales"
Pros:

Reservé 2 apartamentos para 4 personas (2 por apartamento). Las habitaciones muy bonitas, modernas y confortables pero me indicaron que mi tarifa ya pagada cubría solo a 1 persona en cada uno de los 2 apartamentos reservados. Así es que tuve que pagar $30 adicional por cada persona por día (adicional al costo de los 2 apartamentos), hasta completar las 2 personas por cada apartamento. Y mi sorpresa fue grande cuando me dijeron, luego de pagar este adicional, que esta suma por persona no cubría tampoco el desayuno!

Cons:

Mi tarifa ya pagada de acuerdo con el hotel cubría solo a 1 persona en cada uno de los 2 apartamentos reservados. Así es que tuve que pagar $30 adicional por cada persona por día (adicional al costo de los 2 apartamentos), hasta completar las 2 personas por cada apartamento. Y mi sorpresa fue grande cuando me dijeron, luego de pagar este adicional, que esta suma por persona no cubría tampoco el desayuno!

2026-05-22 • via Nuitee
A
Andres • solo_traveller • cr
1
No tuve respuesta pésimo
Pros:

La ubicación y el espacio de la habitación

Cons:

Reporte un fuerte olor y que me iban a devolver la llamada y pase una noche fatal no devolvieron la llamada

2026-05-16 • via Nuitee
J
Juan • solo_traveller • gt
10
2026-05-14 • via Nuitee
E
Edgar • solo_traveller • us
10
Super
Pros:

Todo

Cons:

Todo

2026-05-13 • via Nuitee
F
Fabricio • solo_traveller • sv
10
2026-05-11 • via Nuitee
M
Maily • solo_traveller • us
10
Pros:

Todo

2026-05-08 • via Nuitee
E
Evangelia • extended_group • ch
5
Cons:

Alte Möbel

2026-05-07 • via Nuitee
L
Luis • solo_traveller • bo
10
2026-05-05 • via Nuitee