Hotel Casa Veranda Guatemala

Hotels
8.7 (1093 reviews)
12 Calle 1-24 Zona 10 , Guatemala , gt

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Good cleaning
Cons:
Inattentive staff
Limited breakfast variety
Issues with amenities

Categories

Cleanliness
8.41
The cleanliness of the room was good, but there were comments about a cleaning lady entering the room unnecessarily.
Service
9.08
Some guests noted that the staff could be more attentive and friendly.
Location
9.22
Multiple reviews highlight the very good location of the hotel, with good surroundings for walking.
Room Quality
8.67
Reviews indicated that rooms are comfortable and spacious.
Amenities
8.2
Some amenities were mentioned, but there were complaints about lack of utensils and issues with the TV and internet.
Value for Money
8.66
Mixed sentiments regarding the price versus amenities offered, with some guests feeling it doesn't justify the price.
Food and Beverage
8.51
Breakfast had limited variety, but quality was noted to be good.
Overall Experience
8.88
Overall a nice hotel with some drawbacks but memorable for its comfort and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:59

Property Description

Modern Hotel in Guatemala City

Luxurious Suites with Amenities
Indulge in our air-conditioned suites featuring wooden floors, a balcony, and a cozy living room with top-notch entertainment options. Enjoy the convenience of a minibar, safe, and work desk. The fully equipped kitchen is perfect for your culinary needs, and the private bathroom offers premium toiletries for your comfort.

Dining and Leisure Facilities
Savor delicious meals at our on-site restaurant or unwind with a refreshing drink at the bar. Stay active at our gym with massage services available. Our 24-hour reception ensures your needs are always met, and our tour desk can assist with car rentals and currency exchange. Benefit from our concierge service for a seamless stay.

Book your stay at Hotel Guatemala Casa Veranda for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.7
Based on 1093 reviews
Cleanliness: 8.41
Service: 9.08
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.51
Overall Experience: 8.88
J
Jose Manuel solo_traveller gt
9
2026-08-15 via Nuitee
E
Elisabetta family_with_children it
8
2026-08-15 via Nuitee
M
Marco solo_traveller gt
10
Excelente lugar para descansar
Pros:

Es muy acogedor, cómodo, limpio y descansas muy bien.

Cons:

Todo estuvo bien.

2026-08-15 via Nuitee
G
Guillermo solo_traveller gt
9
2026-08-14 via Nuitee
J
Julio Francisco solo_traveller gt
9
Pros:

El precio fue bueno para haber Sido 3 personas

Cons:

Todo estuvo bien

2026-08-14 via Nuitee
E
Enrique solo_traveller ar
9
2026-08-12 via Nuitee
J
Jack solo_traveller us
10
Pros:

The bed was very comfortable and the room was clean and modern. The location was great. The air conditioning was much appreciated

2026-08-12 via Nuitee
V
Vincenzo extended_group us
10
2026-08-10 via Nuitee
G
Garcia couple gt
10
2026-08-09 via Nuitee
I
Isabel extended_group co
10
Me gusto mucho.
Pros:

Todo muy bueno, es mejor de lo que parece en fotos y las instalaciones son muy buenas, todo es muy bien tenido y la atención del personal es increible, al igual que el desayuno.

Cons:

Todo muy bien.

2026-08-09 via Nuitee
A
Alvarado Alam solo_traveller sv
10
Pros:

Ubicación y comodidad de las habitaciones

2026-08-09 via Nuitee
A
Alej01986E solo_traveller co
9
Pros:

Ubicacion, vista

2026-08-05 via Nuitee
A
Alex Monzon solo_traveller gt
9
2026-08-02 via Nuitee
R
Recinos solo_traveller sv
9
Pros:

La atención del personal.

Cons:

Me gustaba más cuando nos daban cafetera.

2026-07-25 via Nuitee
S
sergio solo_traveller gt
10
Pros:

Me gusto todo:, ubicación, instalaciones, servicios, comodidad de camas, almohadas....el ingreso y egreso al parqueo el personal muy atentos

Cons:

La recepcionista, la calificó como pésima en atención al cliente, comentario que tienen conocimiento los personeros del hotel. Es una experiencia desagradable para cualquier huésped.

2026-07-24 via Nuitee
D
Diana solo_traveller co
10
2026-07-21 via Nuitee
D
Dorian solo_traveller gt
8
2026-07-21 via Nuitee
J
John couple us
10
A delightful place to stay.
Pros:

The location is excellent. The staff was very friendly and helpful. The restaurant at the hotel is great. Every meal was delicious.

2026-07-20 via Nuitee
A
ANDREA CITLALLI solo_traveller mx
10
EXCELENTE¡¡¡
Pros:

Todo el personal e hace sentir como en casa ¡¡

2026-07-20 via Nuitee
E
Ever couple us
8
2026-07-20 via Nuitee