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Located 4.7 km from Fiji Golf Club in Suva, Yatulau Hotel and Conference is a 3-star property offering an outdoor pool, free parking, and a garden.
Spectacular Views
Enjoy stunning sea views from select rooms equipped with flat-screen TVs and cozy bed linens.
Culinary Delights
Indulge in delicious à la carte or continental breakfast options at the on-site restaurant.
Convenience and Comfort
Benefit from room service, a 24-hour front desk, and free WiFi during your stay.
Experience a perfect blend of comfort and convenience at Yatulau Hotel and Conference - book your stay now!
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Close to everything
Rooms need to be upgraded.
Location
I have stayed at your hotel on numerous occasions, and unfortunately, almost every time I check in, there is an issue with the room allocated to me.
During my ecent stay in Room 603, a wooden louvre was missing and the air conditioning was not working. On a previous stay in Room 104, the main door handle was not fully functional, and before that, in Room 404, the lights were not working.
I have also noticed inconsistencies in the service provided. At breakfast, for example, I observed that other guests were served jam, but I was not. It was only after I enquired that I was given jam.
What is particularly frustrating is that these issues are only addressed after I raise them with staff. I am then either moved to another fully functional room or provided with items that should have been provided in the first place.
This has happened often enough that I am now left wondering why. Is it because I am iTaukei and there is an assumption that I will simply accept whatever room or service is given to me without raising concerns? I sincerely hope this is not the case, but the repeated nature of these experiences makes me question why I seem to encounter these issues so consistently.
I am raising this because I genuinely want to see improvement. Despite these experiences, I continue to return because I am from Lau and strongly believe in supporting and advocating for local businesses.
I hope management will take this feedback seriously and ensure that rooms are properly inspected and that all guests receive the same standard of accommodation and service before my next visit.
Convenience and 24/7
The breakfast was basic breakfast, fruits only. There are other options available, but you have to pay extra for. If you're a budget person, this is for you. If you don't like to pay so much just to sleep, this is also for you. They have breakfast, lunch and dinner options available at additional cost. It is good to have such options to cater for a wide range of customers. If you're looking for 3, 4, 5-star level accommodation things, this is not it. If you're picky, this is also not for you. Friendly staff, accommodating.
The louvered windows. Since this is located in between 2 roads, the traffic noise could be an issue if you like peace and quiet. Perhaps a sliding door that shuts out sound will do it justice. The shower facilities could use a fresh finishing make over to give it a more modern look.
Need to improve your breakfast, add some eggs and tea should be hot
Front line staffs should lean more about customer service
Very rude in customer service
Not giving full information about refund policies
About rooms
Need to change window frame
Need a soap dish in bathroom
Need to put clean bed sheets not the once with dark spots on it
Need to change toilet roll holder
Need a air freshener in wash room
Convenient and easy
Towels weren’t delivered as we requested.
The place is secure and friendly staff, The restaurant on the premises is excellent, close to the city by taxi and foot. The bathroom towel rack broken, little things like this will assist to make it a pleasant stay. This was my second time stay and I highly recommend the place
The included breakfast is very plain, the coffee is good, if the breakfast menu is improved would be good. The pillows have a bad smell, I had to cover it with my own towel to sleep, The sheets look clean but yellow colour.
The room is a standard room - good
The noise, very noise anytime of the day, early hours to night. If you are looking for a quiet place, this is definitely not the place to be.
I didnt like the breakfast
Breakfast
Good loccation - Easy to walk to hospital/FNU and town.
Couldn't figure out how to get hot water for shower
The rooms are huge and convenient for shopping,hospital and transport.
Staff are kind and helpful.
The room does not look like in the advertising photo, bed linen needs an upgrade,a microwave in the room will be very helpful and the breafast was too cold.
Good
None
The staff were very friendly, the restaurant was always open and clean and the food was delicious. The room was clean and tidy and made up everyday. It was good value for money. I will stay there again. I felt really safe there and once you were in your room you couldn't hear the other guests.
I liked everything...
It was clean and the environment is good
There was no hot water and the wifi cannot connect to our room. Also, the tv in our room has no channels.
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