At South Boutique Guesthouse

Hotels
5.1 (9 reviews)
18 Church Road , Cape Town , za

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Facilities

Pets allowed
Non-smoking throughout

Review Highlights

Cons:
Stained sheets
Unclean rooms
Spiders in room
Poor bedding quality
Lack of staff availability
Dirty dishes in kitchen

Categories

Cleanliness
2.9
The hotel received low ratings for cleanliness due to multiple reports of stained sheets, unclean rooms, and presence of spiders.
Service
3.7
Guests expressed disappointment with the lack of cleanliness, staff availability, and overall service quality.
Location
5
Location feedback was not a significant factor in reviews.
Room Quality
3.2
Room quality was criticized for unclean bedding, absence of essentials, and maintenance issues.
Amenities
5
Amenities feedback was not a significant factor in reviews.
Value for Money
5
Value for money feedback was not a significant factor in reviews.
Food and Beverage
5
Food and beverage feedback was not a significant factor in reviews.
Overall Experience
4
Overall guest experience was extremely poor based on reports of cleanliness, service, and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-06 00:41

Property Description

Modern Accommodations
Experience comfort and convenience in our rooms, each equipped with a desk, private bathroom, and cozy bed linens.

Delicious Breakfast Options
Start your day right with our diverse breakfast choices - whether you prefer à la carte, continental, or vegetarian.

Nearby Attractions
Explore Cape Town's top destinations like World of Birds, Robben Island Ferry, and more while staying just a short distance away at our guesthouse.

To book your stay at At South Boutique Guesthouse in Cape Town, visit our website or call us today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

5.1
Based on 9 reviews
Cleanliness: 2.9
Service: 3.7
Location: 5
Room Quality: 3.2
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 4
J
John • young couple • za
5
Passable
2025-03-08 • via Nuitee
H
Hlobisile • review category business travellers • za
2
The stuff was nice but the stains on my sheet was honestly disgusting
Pros:

The staff

Cons:

There was orange and red stains on my sheets and I was honestly disgusted ,also found a spider on the wools

2025-02-20 • via Nuitee
Z
Zuki • review category business travellers • za
1
Bad
2025-02-19 • via Nuitee
Z
Zuki • review category business travellers • za
1
The stay was terrible experience as a result 3 guests checked out before their check out date
Pros:

The guests didn’t have anything positive or they liked about the place.

Cons:

The guest house was not clean at all, bedding was not changes, dustbin was full in the rooms even before they checked in. No tvs, blankets had blood spots smelling and issue of remote when they came late. Gate guy or staff /cleaning were not available. Dirty dishes at the kitchen.

2025-02-19 • via Nuitee
R
Richard • review category business travellers • gh
10
Awesome
Pros:

Very Neat

Cons:

Nothing

2025-01-07 • via Nuitee
A
Anthony • young couple • za
7
Good
2025-01-07 • via Nuitee
D
Dexter • solo traveller • gb
10
Exceptional
2025-01-04 • via Nuitee
D
Daniel • young couple • ie
4
Photos show more than you'll get
Pros:

Location was nice and staff was friendly

Cons:

We feel this place is falsely advertising.
Was very expensive for what was given. The pictures online show large rooms with separate bathrooms what we got was no more than a box room. The sofa part of the guest house was the lobby, there was no sign of a kitchen or library that we could access.
The experience would have been acceptable if it were not for the price. In the future I would not pay more than half of what we payed.

2025-01-02 • via Nuitee
L
Lucy • young couple • za
6
Pleasant
2024-12-31 • via Nuitee