Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Good Location
Cons:
Small Rooms
Crowded Amenities

Categories

Cleanliness
8.55
Reviews indicate the hotel is very clean, with specific mentions of clean rooms.
Service
8.55
Staff were noted as friendly and helpful in several reviews.
Location
8.75
Many reviews praised the convenient location near attractions and public transport.
Room Quality
8.15
Rooms were highlighted as comfortable, but some mentioned they were small or had issues.
Amenities
8.05
Several amenities were appreciated, though some guests mentioned missing features.
Value for Money
8.45
Many guests felt they received good value, especially when rates were lower.
Food and Beverage
8.25
Breakfast was noted positively, though some guests had issues with crowds.
Overall Experience
8.45
Overall, guests expressed satisfaction with their stay despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:27

Property Description

Convenient Location
Located close to major attractions like Kumamoto Castle and Suizenji Park.

Modern Amenities
Air-conditioned rooms with flat-screen TVs and private bathrooms.

Multilingual Staff
Available around the clock to assist guests in English, Japanese, and Korean.

Experience comfort and convenience at Grids Premium Hotel Kumamoto. Book now for an unforgettable stay.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 2301 reviews
Cleanliness: 8.55
Service: 8.55
Location: 8.75
Room Quality: 8.15
Amenities: 8.05
Value for Money: 8.45
Food and Beverage: 8.25
Overall Experience: 8.45
C
Carlos Timo • couple • at
9
Alles top
Pros:

Gute Lage, guter Preis

Cons:

Kein Kleiderschrank

2026-07-17 • via Nuitee
黒田 • solo_traveller • jp
5
Pros:

まだ新しいので綺麗

Cons:

USBの接続端子が無い
今どき珍しい

2026-07-17 • via Nuitee
N
Nitzan • solo_traveller • il
10
2026-07-16 • via Nuitee
S
shuzo • couple • jp
8
2026-07-16 • via Nuitee
Y
YATSUOKA • couple • jp
10
2026-07-15 • via Nuitee
H
HARUO • couple • jp
8
Cons:

自動チェックイン機のタッチパネルがほとんど反応しない

2026-07-15 • via Nuitee
P
Phil • family_with_children • tw
5
Pros:

地點位置不錯

Cons:

房間冷氣位置不佳，即使把風量調到最小，風的噪音仍然很明顯且風會吹到身體，不是很舒適

2026-07-14 • via Nuitee
M
Marco Erik • couple • se
10
2026-07-14 • via Nuitee
A
Akaki • couple • jp
8
2026-07-13 • via Nuitee
L
Lluís • couple • es
10
Pros:

Great staff, location and breakfast

2026-07-13 • via Nuitee
S
sora • couple • jp
8
2026-07-13 • via Nuitee
T
TAKESHI • couple • jp
7
2026-07-12 • via Nuitee
M
MAKI • couple • jp
8
2026-07-12 • via Nuitee
M
Marco Erik • couple • se
10
2026-07-12 • via Nuitee
S
seiya • couple • jp
10
2026-07-11 • via Nuitee
太郎 • couple • jp
6
2026-07-08 • via Nuitee
H
hirayama hideaki • solo_traveller • jp
8
2026-07-08 • via Nuitee
N
Narain • solo_traveller • us
10
Pros:

Best value for money hotel I have ever stayed at modern clean beautiful

2026-07-07 • via Nuitee
Y
yasunari • couple • jp
8
また利用したいです
2026-07-05 • via Nuitee
A
angela • solo_traveller • kr
8
Pros:

체크인 시 안경 쓴 직원은 불친절 했지만 이내 다른 직원이 응대를 잘 해주었다.
조식은 비싸지만 맛이 있었고 방도 작지만 청결해서 좋았다.

Cons:

주차장 안내가 부족했다.

2026-07-03 • via Nuitee