Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Good Location
Cons:
Small Rooms
Crowded Amenities

Categories

Cleanliness
8.55
Reviews indicate the hotel is very clean, with specific mentions of clean rooms.
Service
8.55
Staff were noted as friendly and helpful in several reviews.
Location
8.75
Many reviews praised the convenient location near attractions and public transport.
Room Quality
8.15
Rooms were highlighted as comfortable, but some mentioned they were small or had issues.
Amenities
8.05
Several amenities were appreciated, though some guests mentioned missing features.
Value for Money
8.45
Many guests felt they received good value, especially when rates were lower.
Food and Beverage
8.25
Breakfast was noted positively, though some guests had issues with crowds.
Overall Experience
8.45
Overall, guests expressed satisfaction with their stay despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:27

Property Description

Convenient Location
Located close to major attractions like Kumamoto Castle and Suizenji Park.

Modern Amenities
Air-conditioned rooms with flat-screen TVs and private bathrooms.

Multilingual Staff
Available around the clock to assist guests in English, Japanese, and Korean.

Experience comfort and convenience at Grids Premium Hotel Kumamoto. Book now for an unforgettable stay.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 2156 reviews
Cleanliness: 8.55
Service: 8.55
Location: 8.75
Room Quality: 8.15
Amenities: 8.05
Value for Money: 8.45
Food and Beverage: 8.25
Overall Experience: 8.45
S
Shasuree • solo_traveller • th
9
2026-04-18 • via Nuitee
S
Shasuree • solo_traveller • th
9
2026-04-18 • via Nuitee
妍妤 • couple • tw
10
Pros:

紅豆乳酪非常好吃！！！！！

2026-04-18 • via Nuitee
F
Francois • solo_traveller • fr
8
2026-04-17 • via Nuitee
荒木 • couple • jp
9
2026-04-16 • via Nuitee
T
TOYOKAZU • couple • jp
6
2026-04-15 • via Nuitee
K
karata • couple • jp
7
2026-04-15 • via Nuitee
M
MASAYO • extended_group • jp
8
満足
Pros:

きれい

Cons:

中国人観光客が声が大きくてうるさかった

2026-04-13 • via Nuitee
J
Junichi • solo_traveller • jp
8
2026-04-13 • via Nuitee
こす • solo_traveller • jp
9
2026-04-13 • via Nuitee
美和 • extended_group • jp
10
2026-04-12 • via Nuitee
藤本 • couple • jp
5
2026-04-12 • via Nuitee
W
Wenchih • solo_traveller • tw
8
2026-04-12 • via Nuitee
奈央子 • couple • jp
8
大満足でした！
Pros:

とっても綺麗でした！ドライヤーとかも風量が強くて髪の毛を乾かすのもすぐでした！あと、繁華街に近くてとっても便利な場所だと思いました。

Cons:

駐車場が少ないところ

2026-04-11 • via Nuitee
I
ishida • solo_traveller • jp
9
2026-04-11 • via Nuitee
A
asada • couple • jp
8
2026-04-10 • via Nuitee
K
kawamoto • couple • jp
4
2026-04-10 • via Nuitee
高岡 • solo_traveller • jp
10
最高
Pros:

街にも近いし綺麗

Cons:

何にもない

2026-04-10 • via Nuitee
C
Cristian • solo_traveller • ar
8
Buena ubicacion
Pros:

Bien ubicado, cerca de centros comerciales, el castillo y vias de transporte publico.

Cons:

Todo pintado de negro.

2026-04-09 • via Nuitee
C
CHEN LING • couple • tw
8
地點方便
Pros:

地點

Cons:

整潔，房間很多灰塵

2026-04-08 • via Nuitee