Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Good Location
Cons:
Small Rooms
Crowded Amenities

Categories

Cleanliness
8.55
Reviews indicate the hotel is very clean, with specific mentions of clean rooms.
Service
8.55
Staff were noted as friendly and helpful in several reviews.
Location
8.75
Many reviews praised the convenient location near attractions and public transport.
Room Quality
8.15
Rooms were highlighted as comfortable, but some mentioned they were small or had issues.
Amenities
8.05
Several amenities were appreciated, though some guests mentioned missing features.
Value for Money
8.45
Many guests felt they received good value, especially when rates were lower.
Food and Beverage
8.25
Breakfast was noted positively, though some guests had issues with crowds.
Overall Experience
8.45
Overall, guests expressed satisfaction with their stay despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:27

Property Description

Convenient Location
Located close to major attractions like Kumamoto Castle and Suizenji Park.

Modern Amenities
Air-conditioned rooms with flat-screen TVs and private bathrooms.

Multilingual Staff
Available around the clock to assist guests in English, Japanese, and Korean.

Experience comfort and convenience at Grids Premium Hotel Kumamoto. Book now for an unforgettable stay.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 2094 reviews
Cleanliness: 8.55
Service: 8.55
Location: 8.75
Room Quality: 8.15
Amenities: 8.05
Value for Money: 8.45
Food and Beverage: 8.25
Overall Experience: 8.45
R
Rie • family_with_children • jp
8
Pros:

いい感じのデザインなホテル。部屋は小さいですが、シャワもきれいでした。ロケーションも繁華街の近くで歩いていろんなところいけました。

Cons:

シャワー後特に部屋が蒸し暑くなりました。窓は空けられませんでした。

2026-03-28 • via Nuitee
高野 • family_with_children • jp
6
Cons:

近くの駐車場が混みすぎで探すのに30分以上かかった。
宿泊時に事前予約出来るシステムがあるとよかったかな。

2026-03-27 • via Nuitee
A
AOI • couple • jp
9
2026-03-26 • via Nuitee
O
okahara • couple • jp
10
2026-03-26 • via Nuitee
N
NAOTO • couple • jp
10
2026-03-26 • via Nuitee
N
Norlina • solo_traveller • my
8
Nice!
Cons:

The hallway to the room is too dark!

2026-03-26 • via Nuitee
O
Otaguro • couple • jp
10
Pros:

お部屋がとてもきれいで快適でした。アメニティも申し分ないです。

Cons:

特になし

2026-03-26 • via Nuitee
Y
YAMMIN • extended_group • cn
8
2026-03-25 • via Nuitee
M
Mia • couple • nl
10
Pros:

Breakfast provided large variety, room was clean and modern with comfortable bed. Everything was perfect!

Cons:

None!

2026-03-25 • via Nuitee
T
TSUJI • couple • jp
6
2026-03-25 • via Nuitee
J
JUICHI • extended_group • tw
10
2026-03-25 • via Nuitee
P
Paul • solo_traveller • us
8
2026-03-24 • via Nuitee
B
bigbigphobe • couple • tw
9
2026-03-24 • via Nuitee
M
MIKA • extended_group • jp
10
Pros:

アメニティもありお部屋も綺麗でした

2026-03-24 • via Nuitee
G
goda • couple • jp
10
熊本に来たらまた泊まりたくなるホテルです
Pros:

何回か宿泊させてもらってます♪とにかくお部屋が清潔感があるのが一番です。また宜しくお願いします♪

Cons:

駐車場が高い

2026-03-24 • via Nuitee
S
Shinya • family_with_children • jp
9
2026-03-24 • via Nuitee
Y
yiqian • family_with_children • tw
10
Pros:

對面就是熱鬧的逛街處
備品都在櫃檯旁，可以拿

2026-03-23 • via Nuitee
Y
Yota • solo_traveller • jp
9
Pros:

駐車場の対応が丁寧でした！

2026-03-23 • via Nuitee
かつおさん • family_with_children • jp
5
2026-03-22 • via Nuitee
K
kawahara • couple • jp
6
料金の割には、お得感を得られなかった
Pros:

スタッフの対応が凄く丁寧で良かった。

Cons:

部屋の圧迫感

2026-03-22 • via Nuitee