Mandarin Hotel Kota Kinabalu

Hotels
8.4 (453 reviews)
Number 138, Jalan Gaya, , Kota Kinabalu , my

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good value for money
Cons:
Noise from events
Limited space
Crowded parking lot

Categories

Cleanliness
8.06
Overall clean with minor issues noted such as noise affecting sleep quality.
Service
8.73
Staff described as very helpful and friendly by multiple reviewers.
Location
8.87
Strategically located near restaurants and attractions, noted as a highlight.
Room Quality
8.32
Rooms generally considered comfortable and clean, but some lacked amenities like mirrors.
Amenities
8.25
Basic amenities provided, but suggestions for improvements like adding a self-service beverage machine.
Value for Money
8.51
Considered good value for the services and location offered.
Food and Beverage
8.06
Nearby food options appreciated, but no specific hotel dining mentioned.
Overall Experience
8.43
Overall positive experience with some minor concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:45

Property Description

Central Location in Gaya Street Sunday Market
Explore local cafes and restaurants within a 2-minute walk. Atkinson Clock Tower and Filipino Market are just a short distance away.

Comfortable Rooms with Modern Amenities
Relax in air-conditioned rooms with flat-screen TVs, en suite bathrooms, and free WiFi. Some rooms even have a cozy seating area for added comfort.

Convenient Services and Assistance
Enjoy 24/hour reception, free daily housekeeping, and assistance with local area knowledge. Arrange for car rentals and airport drop-off for a hassle-free stay.

Book now to experience a convenient and comfortable stay at Mandarin Hotel Kota Kinabalu.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 453 reviews
Cleanliness: 8.06
Service: 8.73
Location: 8.87
Room Quality: 8.32
Amenities: 8.25
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.43
D
DAYANG ZAHARA • couple • my
10
2026-08-14 • via Nuitee
F
Fátima • solo_traveller • pt
8
Pros:

O quarto com cama extra larga e muito confortável. A localização muito próximo do mercado do marisco, onde se come muito bem.

2026-08-13 • via Nuitee
A
Antonio • solo_traveller • ph
10
Very good
Pros:

It in the heart of gaya st. Very convenietly located in yhe center lf kota kinabalu

Cons:

Clean and so spacious room

2026-08-13 • via Nuitee
C
Chun Hao • solo_traveller • tw
10
Pros:

櫃檯人員非常親切，旁邊就是Gaya street許多可以逛的商店與必吃美食，是有歷史的飯店但經驗與維護非常用心！

Cons:

可能只是個人習慣，覺得房間的燈有點太暗，特別是晚上的時候。

2026-08-12 • via Nuitee
J
Jingdong • solo_traveller • us
9
Pros:

Great location and friendly staff

Cons:

None

2026-08-10 • via Nuitee
麗娟 • couple • tw
8
Pros:

地點非常好,離假日市集超級近,去海邊和夜市也很近

Cons:

比較吵,市集當天擴音器就在樓下,一大早就開始廣播,平日清早也有掃街的機器聲

2026-08-05 • via Nuitee
J
Junya • solo_traveller • jp
8
2026-07-25 • via Nuitee
C
Chien Wei • couple • tw
7
2026-07-25 • via Nuitee
J
Jack • solo_traveller • tw
6
Pros:

在熱鬧的街上，很方便幾乎走路就到附近的美食

Cons:

床有跳蚤， 腳都被咬。晚上很吵還有房間隔音超級無敵差， 隔壁講話聽的一清二楚， 樓下夜市唱歌很吵， 電視上面的燈是壞掉的， 櫃檯說所有的房間都這樣

2026-07-20 • via Nuitee
A
Arzamy • solo_traveller • bn
9
2026-07-15 • via Nuitee
I
Irfan J Khan • solo_traveller • au
5
2026-06-27 • via Nuitee
J
John Ho • extended_group • my
6
The hotel threw away my favourite shirt because it was slightly damp.
Pros:

Near to my event space at Horizon Hotel, the staff is really nice and kind.

Cons:

The sink broke so we have to rush to change to another room. I acidentally left my favourite shirt there and the hotel staff threw it away. they did not contact the owner of the room or check if the person staying there is still around. They took my shirt and they threw it way. They threw it away because it was slightly damp. I love that shirt and have been cherishing it for half a decade.

It was my favourite shirt and i cannot get it anywhere anymore now that I have looked it up. I hope that the hotel checks if the person staying in the room is still at the location before disposing any belonging

2026-06-25 • via Nuitee
S
soo • extended_group • my
10
Easy Access
Pros:

Amenities provided - kettle, drinking bottle, toothbrush, shampoo, soap, slippers and towel.
Location - center, walking distance to Pasar Todak and Handcraft Market, night and sunday market are right on the doorstep.
Triple Room is spacious.

Cons:

Lighting - quite dim, need to used own mirror near window.

2026-06-22 • via Nuitee
M
Mr. Eddy • solo_traveller • bn
8
2 nights @Mandarin
Pros:

Only a few steps to gaya night market

Cons:

Nothing

2026-06-12 • via Nuitee
R
RUSMINA • couple • my
8
good
Pros:

clean and strategik

Cons:

kurang pencahayaan

2026-06-08 • via Nuitee
E
Elveyana • solo_traveller • my
10
2026-06-07 • via Nuitee
C
Chia Chuang • solo_traveller • sg
9
A pleasant stay!
Pros:

Conveniently located at the ‘entrance’ of pleasant Jalan Gaya where the small National Monument Park is. Lots of F&B outlets here and at nearby gentrified Lorong Dewan (1-2 streets away) with cool cafes & art/handicrafts shops to chill out.

2026-06-04 • via Nuitee
A
Almeera Alanna Althafunissa • couple • my
9
2026-06-04 • via Nuitee
M
mast • solo_traveller • my
8
Pros:

Facilities and barang2 mandi

Cons:

Receiptns. Slow and clumsy

2026-06-01 • via Nuitee
J
JUN • couple • ca
8
2026-05-31 • via Nuitee