Collection O Thampampoor formerly Teekay Palace

Hotels
•
OYO Rooms
4.1 (186 reviews)
Plot No.1 Aristo Junction, Aristo, Thampanoor Thiruvananthapuram , Chacka , in
n/a

listing image 1
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Children allowed

Facilities

Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Standard service
Cons:
Dirty rooms
Poor amenities

Categories

Cleanliness
1.74
Multiple reviews indicate severe cleanliness issues such as dirty rooms and bathrooms, unclean bedsheets, and cockroaches.
Service
6.22
Standard service quality expected for this hotel tier, though complaints about staff were noted.
Location
8.26
Convenient location near the railway station, positively mentioned in the reviews.
Room Quality
1.7
Reviews highlight extremely poor room quality with issues such as mold, dirt, and a bad stench.
Amenities
3.73
Lack of basic amenities such as hot water, toiletries, and functioning television were frequently mentioned.
Value for Money
2.69
Overall dissatisfaction with the experience indicates low value for money.
Food and Beverage
4.74
Complaints about the lack of food and beverages services were made, including the absence of breakfast.
Overall Experience
3.71
Many reviews express disappointment, suggesting a very poor overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:52

Property Description

Luxurious Accommodation
Indulge in 4-star luxury at Collection O Thampampoor, offering elegantly appointed rooms with modern amenities for a comfortable stay.

Convenient Location
Located near popular attractions like Napier Museum and Sree Padmanabhaswamy Temple, our hotel provides easy access to must-see sites in Chacka.

Exceptional Service
Experience top-notch hospitality with a 24-hour front desk, multilingual staff, and a range of services including room service and complimentary WiFi throughout the property.

Contact us now to reserve your stay at Collection O Thampampoor formerly Teekay Palace for an unforgettable experience!

Important information:

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Check-in and check-out hours:

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

4.1
Based on 186 reviews
Cleanliness: 1.74
Service: 6.22
Location: 8.26
Room Quality: 1.7
Amenities: 3.73
Value for Money: 2.69
Food and Beverage: 4.74
Overall Experience: 3.71
S
Shabas • solo_traveller • in
1
Pros:

Maintenance does not done for last 10 year

Cons:

Staff

2025-08-28 • via Nuitee
R
Rakkab • extended_group • in
1
Pros:

Pathetic conditions

2025-08-27 • via Nuitee
R
Ravi • solo_traveller • in
7
2025-08-26 • via Nuitee
M
Mohamed • family_with_children • in
1
2025-08-14 • via Nuitee
N
n c • family_with_children • in
8
2025-08-13 • via Nuitee
J
jay • solo_traveller • in
1
Worst hotel
Pros:

No i won't tell yo anyone,very bad room no hot water, toilet flush not working, no night light,fan heavy sound,

2025-08-05 • via Nuitee
D
Darshan • family_with_children • in
1
Pros:

The hotel is filthy.
Everything is so bad, including the side room's lack of cleanliness and clean water.

2025-08-04 • via Nuitee
W
Wojciech • couple • pl
4
Pros:

Lokalizacja… choć ona głośna

Cons:

Prawie wszytko - głośno

2025-07-29 • via Nuitee
S
S-al • young couple • in
1
Bad
Pros:

very bad 😵‍💫

2025-07-25 • via Nuitee
A
Anonymous • young couple • pl
5
Passable
Pros:

Typical for country

Cons:

-

2025-07-24 • via Nuitee
A
Akhil • family with young children • in
4
Disappointing
2025-07-23 • via Nuitee
J
J • family with young children • gb
1
Never Book this Place
Pros:

I didn't like anything

Cons:

It was dirty they haven't changed pillows in ages, many cockroaches, smelly toilets and no ventilation, the bedsheet was not clean and I had many big bites.

2025-07-19 • via Nuitee
V
Varsha • young couple • in
1
Pathetic hotel. I will suggest not to stay at this property because of dirty rooms, washrooms and also there was somethi
Pros:

Nothing. Everything was just dirty

Cons:

Everything. Starts from check in till check out. The washroom was so damn dirty that I couldn’t even take a bath. Wifi was not given. Hot water was not available. TV was not working. At the time of check in, no one informed me regarding the wifi or else I couldn’t have opt the hotel. Everything was just messed up. Room was so damn dirty that I couldn’t even sleep at night.

2025-07-16 • via Nuitee
A
Anil • review category business travellers • in
2
Very Disappointing Experience – Not Recommended
Pros:

Town area, near the railway station.

Cons:

Very Disappointing Experience – Not Recommended

My stay was extremely disappointing due to several issues. The room was unhygienic, with an unclean bedsheet and cockroaches present in both the room and the bathroom. Despite the promise of a complimentary breakfast, none was provided. Basic amenities were lacking — there was no hot water, the television was non-functional, and only one light was working in the room. Additionally, the health faucet was damaged. Overall, the condition of the room was unacceptable. I would not recommend this property to others.

2025-07-10 • via Nuitee
A
Anonymous • young couple • in
3
Poor
2025-07-08 • via Nuitee
R
Raahil • solo traveller • in
1
Don't go to this place
Pros:

Near access to train station.

Cons:

The room was awful. There was huge mould on the walls. Bedsheets were dirty and the bathroom was horrible.

There was a really bad stench in the room. We had to cancel the room at that time itself.

2025-07-06 • via Nuitee
A
Anonymous • review category business travellers • in
8
Very good
2025-07-04 • via Nuitee
S
Sourav • family with young children • in
1
Bad
Pros:

No proper ac
Rooms are pathetic
Cockroaches
Water is muddy
No extra pillow
No towel
No toiletries
No common fridge. So dont expect any cold water. Had to buy from outside.

Room 502 and 503

Cons:

No proper ac
Rooms are pathetic
Cockroaches
Water is muddy
No extra pillow
No towel
No toiletries
No common fridge. So dont expect any cold water. Had to buy from outside.

2025-07-02 • via Nuitee
S
Ss • young couple • in
4
Disappointing
2025-06-30 • via Nuitee
J
Jubin • review category business travellers • in
1
Bad
2025-06-21 • via Nuitee