Kukulcan by Emotion

Hotels
5.1 (5 reviews)
Av. Tulum Ote entre calle Beta y calle Orion M 3 L 13 , Tulum , mx

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Beautiful view
Pleasant ambiance

Categories

Cleanliness
4.47
No specific mention of cleanliness, appears to be standard quality for this hotel tier.
Service
5.98
Standard quality for this hotel tier.
Location
5.98
Positive sentiment about the view of the pool and entrance.
Room Quality
5.48
Standard quality for this hotel tier.
Amenities
5.48
Standard quality for this hotel tier.
Value for Money
4.47
Standard quality for this hotel tier.
Food and Beverage
4.47
Standard quality for this hotel tier.
Overall Experience
4.47
Positive overall experience mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 09:28

Property Description

Luxurious Amenities
Kukulcan by Emotion in Tulum offers a serene escape with an outdoor pool, lush garden, and a relaxing terrace. Enjoy the convenience of free parking and a helpful concierge service for a stress-free stay.

Multilingual Staff
Feel at ease with our receptionists fluent in English, Spanish, French, and Italian, ready to assist you at any time. Their warm hospitality adds a personal touch to your experience.

Prime Location
Situated just minutes away from Tulum's city center and bus station, Kukulcan by Emotion provides easy access to explore the area's attractions. Don't miss the chance to stay at our welcoming hotel for a memorable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

Location

Guest Reviews

5.1
Based on 5 reviews
Cleanliness: 4.47
Service: 5.98
Location: 5.98
Room Quality: 5.48
Amenities: 5.48
Value for Money: 4.47
Food and Beverage: 4.47
Overall Experience: 4.47
C
Copro • family_with_children • mx
1
Pros:

Publican desayuno pero solo te ofrecen café y pan plato adicional es cobrado

Cons:

El desayuno

2026-04-04 • via Nuitee
L
Luis Miguel • family_with_children • mx
10
Pros:

La hermosa vista que tiene hacia la alberca y hacia la entrada, todo muy agradable.

2026-01-21 • via Nuitee
K
Kimberley • family_with_children • gp
1
Horrible
Pros:

Rien

Cons:

La piscine ne correspond pas du tout au photos, elle est sale on a pas pu y mettre un pieds elle est verte. L escalier pour y accéder est cassé et rouillé. Impossible de dormir il y a une boîte de nuit a proximité et un bruit infernal toute les nuits. La climatisation ne fonctionne pas bien. Notre fenêtre est collé a un immeuble. Il est indiqué qu il y a possibilité d avoir accès a une buanderie alors que non, j avais prévu cet hôtel milieu séjour pour pouvoir faire une ou 2 tournées de linge et ce fut impossible. Vraiment décevant

2025-07-01 • via Nuitee
P
Paul • solo traveller • gb
6
Pleasant
Pros:

Very central for local bars and even the bus station. Air conditioning acceptable and bed comfortable. My room faced a noisy night club 50m away. The shower never really got warm. The pool was incredibly dirty not like the picture. They changed my towel to a tiny one even when it did not need changing!

2025-03-31 • via Nuitee
J
Jan • young couple • sr
8
Very good
Pros:

Location is very good.
Very nice staff!

Cons:

Little bit outdated. But price wise it is okay.

2023-01-07 • via Nuitee