Grand Romanos Hotel

Hotels
6.4 (22 reviews)
Kumkapı Değirmeni Sokak , Istanbul , tr

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Great value for money
Excellent location with food options nearby
Cons:
Poor cleanliness and maintenance
Service issues regarding payment

Categories

Cleanliness
4.1
Mediocre cleanliness mentioned in reviews, specifically noting issues like lack of essential amenities and general dissatisfaction.
Service
7.6
Mixed reviews on service; some found staff friendly, while others encountered issues with payment and hospitality.
Location
7.1
Location is central but connectivity issues were noted; some guests felt the area lacked peace.
Room Quality
5.1
Several complaints regarding the size of the rooms and misleading photos; overall, rooms do not meet expectations.
Amenities
5.1
Lack of essential amenities such as a functioning shower and air conditioning reported by guests.
Value for Money
8.1
Positive feeling on value for money based on the price, though this is tempered by complaints about services.
Food and Beverage
7.6
Positive remarks about affordability and nearby food options, contributing to good overall food experience.
Overall Experience
6.5
Mixed overall experience with some positive aspects balanced by significant concerns regarding other categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:00

Property Description

Grand Romanos Hotel offers a convenient location near Istanbul's top attractions. Comfortable Accommodation features air conditioning, private bathrooms, and free WiFi. Convenient Amenities include a 24-hour front desk, airport transfers, and room service. Explore nearby landmarks such as Hagia Sophia and the Blue Mosque. Book your stay at Grand Romanos Hotel for an unforgettable Istanbul experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.4
Based on 22 reviews
Cleanliness: 4.1
Service: 7.6
Location: 7.1
Room Quality: 5.1
Amenities: 5.1
Value for Money: 8.1
Food and Beverage: 7.6
Overall Experience: 6.5
H
Herbert family_with_children cz
10
Pros:

Poměr cena výkon je excelentní. Ano jedná se o nízkonákladové bydlení, takže by člověk neměl být rozmazlený, ale my jsme byli naprosto spokojeni. Je to o tom, že se potrebujete nekde vyspat v suchu, čistotě a klidu a to vám tohle ubytování vše poskytne. Personál je vynikající! Vychází vstříc.Bydlíte v podstatě v centru starého města. Blízko levné, ale skvělé jídlo!

Cons:

Ve sprchovém koutě nebyla krytka světla, to je nebezpečné!

2025-10-17 via Nuitee
L
Leonardo extended_group it
2
Avrei voluto salvare il rapporto qualità/prezzo, pessima esperienza
Pros:

Il prezzo, ma per i servizi offerti non è nemmeno considerabile il suo punto di forza

Cons:

Tutto.
Pulizia: mediocre, servizio asciugamani solo per 2 persone su 3. La mia prenotazione prevedeva una camera tripla e una doppia che su Booking dovevano essere di 30mq e 25mq, ma erano due buchi che non raggiungono nemmeno i 10mq. Le foto presenti su Booking sono ingannevoli, rappresentano un arredamento carino e confortevole che in realtà non esiste. Soffione della doccia rotto in entrambe le camere, nessun kit bagno né shampoo/bagnoschiuma. Nel bagno non è presente nessun sistema dí areazione.Quarto piano senza ascensore, scale a chiocciola con ringhiera(poggia mano)dondolante.
Posizione: centrale ma mal collegata. Sultanahmet comoda per visitare le moschee, ma sono ben distanti dalla struttura. Fermata metro distante 10-15 min a piedi dalla struttura, bazar a 10min a piedi ma in salita. L’hotel si trova in un quartiere poco tranquillo, noi non abbiamo avuto alcun tipo di problema con le persone attorno, ma a prima impressione non sembra essere molto sicuro.
Personale: apparentemente gentile, ma all’arrivo ci ha chiesto il piacere di pagare in contanti, anziché con carta. Inizialmente abbiamo acconsentito ma il giorno dopo, rendendoci conto degli elevati tassi di cambio e prelievo contante all’estero, abbiamo richiesto nuovamente di pagare con carta (così come avevamo indicato su Booking al momento della prenotazione). Lì è uscita fuori la poca cortesia del titolare (credo) che ci ha dato degli imbroglioni perché italiani, nonostante avessimo cercato di spiegargli le nostre motivazioni.
Alla fine della conversazione, poco chiara per loro evidenti difficoltà linguistiche in inglese, il titolare ha accettato di farci pagare con carta, aggiungendo 2 euro al totale del prezzo da pagare di cui non mi interessa nemmeno sapere le motivazioni. Spero chiudano a breve o che mostrino le foto reali delle camere e dei servizi che offrono realmente.

2025-08-19 via Nuitee
A
Anaelisa couple pa
1
Pros:

Nothing

Cons:

The staff person didn’t want to comply and let us pay with credit card, he delayed our stay even though we explained we were only going to be a few hours in there. I would recommend this place.

2025-08-07 via Nuitee
A
Ana Pedrajas Rodríguez couple es
3
Deja que desear
Pros:

Habitación reformada y aseada con aire acondicionado. A 20 minutos andando de la mezquita principal.

Cons:

El recepcionista se rio de que no entendieramos su inglés (mal pronunciado). Nos llevó a un edificio en la calle de al lado donde hay que subir 6 pisos por una escalera de caracol. La luz del baño no iba.

2025-07-20 via Nuitee
E
Eric Francis solo_traveller es
4
Mediocre
Pros:

Very disappointed

Cons:

First was the old man at reception did not want to accept credit card so he had me walk 8 minutes to a money changer and when I changed to Turkish Lira he said he was expecting me to pay in euro. Next was the total amount was about 114€ but he kept insisting I paid 160 then later 150€ and he will give me a better room he said. He was only trying to squeeze me for more even if I knew there’s really only one room left. Then I was put in a different hotel a few doors around the corner and with all my things they had put me on the 6th floor with a very narrow staircase and no elevator. Furthermore the area of the location was the whole sale neighborhood of the market so it’s not as peaceful and clean as one would think. It was so noisy with trucks spewing diesel smoke.

2025-07-18 via Nuitee
E
Eric Francis solo_traveller es
4
Disappointing
Pros:

I like that they let me checkout late on the last day from 11 am to 1230pm.

Cons:

First was the old man at reception did not want to accept credit card so he had me walk 8 minutes to a money changer and when I changed to Turkish Lira he said he was expecting me to pay in euro. Next was the total amount was about 114€ but he kept insisting I paid 160 then later 150€ and he will give me a better room he said. He was only trying to squeeze me for more even if I knew there’s really only one room left. WiFi was bad can’t even send a WhatsApp message instantly. With my 23kg suitcase and 2 carry-ons, I was put on the 6th floor with no lift so it was quite the labor. I only stayed for 4 nights. On the 5th day I transferred to a different hotel.

2025-07-18 via Nuitee
C
Claire family with young children ie
6
Pleasant
Pros:

It was a simple, comfortable and adequate room if you are on a budget.

Cons:

There was a lot of noise both outside and inside the hotel building, with people slamming main door and going up stairwell to rooms above all night. Very thin walls.

2025-07-18 via Nuitee
V
Vasily young couple am
7
Great place for one or two nights
Pros:

Location, gentleman on reception is polite

Cons:

Electric kettle has a short cable, so it requires to build a pyramid from facilities to make hot water happen and circuit was inside.

Door handle is broken on 3rd floor, though we were promised to be fixed

2025-07-08 via Nuitee
J
Jelena group rs
10
Exceptional
2025-04-27 via Nuitee
T
Tamuna family with young children ge
7
Good
2025-04-01 via Nuitee
M
Mujtaba family with young children de
4
Disappointing
2025-03-22 via Nuitee
A
Amela review category business travellers ba
1
Bad
2025-02-16 via Nuitee
M
Mariya young couple bg
7
Good
2025-01-01 via Nuitee
E
Ediss young couple nl
10
Exceptional
Pros:

Thank you very Much !!

2024-12-25 via Nuitee
M
Muhammad with friends ae
6
Pleasant
Pros:

Right price

Cons:

Noisy, very small size for one family.no elevator

2024-10-15 via Nuitee
H
Hassan solo traveller ma
7
Good
Pros:

WhatsApp assistance before checking,
Reception team assistance

2024-09-22 via Nuitee
F
Farooq family with young children pk
9
Superb
2024-08-16 via Nuitee
I
Ioana-amelia family with young children ro
7
Good
2024-08-15 via Nuitee
O
Osmani young couple mk
10
Exceptional
2024-08-08 via Nuitee
K
Kastrati young couple xk
8
Very good
2024-06-18 via Nuitee