Damai Lagoon Resort

Hotels
8.3 (157 reviews)
Damai Lagoon Resort,Teluk Penyuk Santubong , Santubong , my

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Dampness in rooms
Limited food quality

Categories

Cleanliness
7.3
Some reports of dampness and issues with room cleanliness.
Service
8.8
Overall good service with a smooth check-in process, but some miscommunication during checkout.
Location
9.3
The location was highly praised, especially for the ocean view and access to nature.
Room Quality
7.8
While the rooms had nice features, there were issues with damp smells and room maintenance.
Amenities
8.3
Good amenities like a gym and entertainment options, though some were underwhelming.
Value for Money
8.3
Reasonably priced considering the location and amenities, despite some food quality issues.
Food and Beverage
7.8
Variety in food available, but some dishes lacked quality.
Overall Experience
8.8
Overall, guests enjoyed their stay with several pros outweighing the cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:15

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities, private balconies, and stunning views of Damai Beach.

Exciting Recreational Activities
Relax by the outdoor swimming pool, work out at the fitness centre, or enjoy a game of table tennis. Venture to the private beach area for a day of sun and sand.

Delicious Dining Options
Start your day with a delicious breakfast buffet offering a variety of American and Asian options. Unwind at the on-site restaurant or opt for convenient room service.

Book now to experience the ultimate tropical getaway at Damai Lagoon Resort!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 157 reviews
Cleanliness: 7.3
Service: 8.8
Location: 9.3
Room Quality: 7.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 8.8
A
Andreas family_with_children de
8
2026-05-09 via Nuitee
Q
Qing family_with_children my
9
2026-05-04 via Nuitee
E
Emellia solo_traveller my
10
2026-04-22 via Nuitee
L
Lien solo_traveller my
10
Pros:

Rooms were clean, staffs were very friendly and helpful. Pool was nice

Cons:

Food could be better for the price and standard, it was either salty or bland. The AC had like a limitation to how low i can set it? So we were sweating in the middle of the night due to the humidity

2026-04-20 via Nuitee
N
Nur Arifah couple my
8
2026-04-19 via Nuitee
B
Bo couple dk
7
dejligt sted med plads til forbedring.
Pros:

Smukt og meget stort hotelkompleks. Værelserne var rummelige, rene og vi havde udgang til pool via vores altan. Stor restaurant med dejlig morgenmad og fint udvalg til aftensmad.Fantastisk udsigt over stranden.

Cons:

Vi turde ikke bruge den skønne strand på grund af giftige gopler. Der var advarselsskilt og et lille barn var fornyligt blevet angrebet. Stranden havde vi ellers glædet os meget til. Restaurantions personalet skal lære at en "starter" ikke er en ret, som skal serveres til sidst :-( Man slog parasollerne ned om aftenen på det udendørs spiseareal, med det resultat at man ikke kunne se hinanden eller solnedgangen. Vi måtte bede om at få dem slået op igen.

2026-04-17 via Nuitee
N
neezafasella couple my
10
Vibes, staff all are superb!!!
Pros:

The staff there are all friendly and very attentive. Love the vibe the scenery and everything!! will repeat again❤️❤️

2026-04-14 via Nuitee
L
Linda couple my
10
2026-04-13 via Nuitee
N
Ng family_with_children sg
9
I happy to enjoy my short trip at there.
Pros:

The breakfast were very nice and delicious. Even we are vegetarian, but their still help to prepare for us. Really thank you for all of the staff. For the door boy, he always very kind and gentle to help us during arrival or when we go out. For the kaunter staff, they are always smile and gentle to help us settle our question. Really thanks alot for all of them!

Cons:

Maybe if can, have some children playground, karaoke, some security patrol during night even they have security before entry and leave the hotel.

2026-04-12 via Nuitee
G
gustavo lupi couple fr
10
2026-04-07 via Nuitee
M
Melvin family_with_children my
10
2026-04-05 via Nuitee
N
natasha couple my
4
2026-04-04 via Nuitee
R
razvan family_with_children gb
9
Very nice resort, one of the best pools ever, and the beach was impressive, too
Pros:

Beach, pool, restaurant, view. I was surprised of the bad reviews it had, very well priced, we stayed only three days but we felt it had lot of potential.

2026-04-04 via Nuitee
C
Chun Ling extended_group my
7
2026-04-04 via Nuitee
L
Liliane couple ch
10
2026-04-03 via Nuitee
M
May couple my
10
2026-04-03 via Nuitee
S
Soo Fon extended_group gb
9
Pleasantly surprised
Pros:

I'd not been back here for years but glad I made a return. Staff tells me the resort was refurbished about 3 years ago. Excellent customer service. Comfortable stay. Wide selection of food at breakfast. Lots of activities for the kids. Nice large children's pool with water features and a small slide.

Cons:

Room air condition could be cooler. Pickleball courts need resurfacing.

2026-04-03 via Nuitee
Y
Yen couple my
9
2026-04-02 via Nuitee
D
Dukun couple my
8
2026-03-24 via Nuitee
W
Wilfred Kiroh couple my
7
2026-03-24 via Nuitee