Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Spacious Rooms
Good Location
Variety of Breakfast
Cons:
Noisy Rooms
Poor WiFi
Limited Amenities
Value for Money Issues

Categories

Cleanliness
7.94
There were multiple complaints about cleanliness, including dirty floors and showers.
Service
9.41
Generally positive sentiments about the staff being friendly and helpful.
Location
8.45
Good location near the city center but a bit noisy from street traffic.
Room Quality
8.4
Rooms were spacious, but some had issues like exposure to street noise and poor WiFi.
Amenities
7.93
Amenities like the pool were underwhelming relative to the number of guests.
Value for Money
6.89
Some reviews mentioned that the pricing does not reflect the quality and service, describing it as overpriced.
Food and Beverage
8.44
Breakfast was praised for diversity and taste, though some found the dining times inconvenient.
Overall Experience
8.91
Despite some complaints, many guests enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-26 12:40

Property Description

Picturesque Mountain Resort Location
Hotel Smile Pieniny is nestled in the charming mountain resort of Szczawnica. With spacious, modern, or mountain-style rooms offering private bathrooms, TVs, and refrigerators, some even include a balcony for stunning views.

Delightful Dining and Entertainment
Indulge in Polish and European cuisine at the hotel's restaurant, boasting panoramic views of the Pieniny Mountains and the Dunajec River. Start your day with a delicious buffet breakfast. Afterward, unwind with a game of billiards or foosball.

Relaxing Spa and Wellness Options
For ultimate relaxation, guests can access the spa facilities at an extra charge. Pamper yourself with a sauna, steam bath, massages, and a hot tub. Free Wi-Fi in public areas ensures you stay connected throughout your stay.

Book your stay at Hotel Smile Pieniny for a perfect blend of comfort and leisure.

Important information:

Please note that breakfast is served from 08:00 to 10:00 and dinner between 16:00 and 18:00.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for 120 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 520 reviews
Cleanliness: 7.94
Service: 9.41
Location: 8.45
Room Quality: 8.4
Amenities: 7.93
Value for Money: 6.89
Food and Beverage: 8.44
Overall Experience: 8.91
A
Anna • family_with_children • pl
10
2026-03-14 • via Nuitee
M
Małgorzata • couple • pl
10
2026-03-14 • via Nuitee
S
Sylwia • extended_group • pl
8
Pomimo kilku niedociągnięć chętnie wrócę do tego miejsca.
Pros:

Saunamistrz który poprowadził 4 seanse w trakcie pobytu w saunie.
Kontaktowa pani na recepcji.
Smaczne śniadanie w cenie.
Wystrój pokojów
Strefa spa

Cons:

Po saunie nie była dostępna woda która powinna być standardem korzystania z takich miejsc. Ostatecznie po prośbach woda została dostarczona w butelkach ale przydałby się dyspozytor z ogólną dostępnością dla bezpieczeństwa seansów.
Warto byłoby zadbać o doglądanie tego co jest dostępne podczas śniadania tak aby guście nie musieli dopominać się o brakujące pieczywo , kawę czy ciasto, które się po prostu skonczylo.

2026-03-13 • via Nuitee
I
Izabela • couple • pl
10
Udany pobyt:)
Pros:

Hotel czysty , łatwy dojazd . Przyjemna strefa spa. Bardzo smaczne śniadania.

Cons:

Nie ma takich

2026-03-12 • via Nuitee
M
Mirella Kusiak • family_with_children • pl
10
Pros:

Wspaniały hotel.Basen,sauny, strefa spa szystko w jak najlepszym porządku.Przepyszne śniadania jak i obiadokolacje .Widok piękny na dunajec.Blisko centru.Polecam ten hotel w 100%

2026-03-11 • via Nuitee
R
ROBERT • family_with_children • hu
10
Szép hely még visszatérünk .
Pros:

Nagyon finom változatos reggeli ,gyönyörü a környék ,egyszoval minden tökéletes volt . Külön említeni kell kisgyerekeseknek is kiváló hely .!!!!

Cons:

Nemvolt ilyen

2026-03-10 • via Nuitee
M
Marta • family_with_children • pl
9
Pros:

Śniadania pyszne, czysto w pokojach, super strefa spa.

Cons:

Brak jakiegoś miejsca na odpoczynek między sesjami w saunie.

2026-03-09 • via Nuitee
E
Edyta • extended_group • pl
10
Pros:

Hotel bardzo czysty i przemiły personel. Bardzo smaczne śniadania i obiadokolację. Wieczorami można bardzo miło spędzić czas w strefie relaksu.

Cons:

Jedyny minus hotelu to płatny parking dla gości hotelowych

2026-03-08 • via Nuitee
B
Brygida • family_with_children • pl
8
2026-03-07 • via Nuitee
P
Piotr • family_with_children • pl
10
Pros:

Pokój, spa (basen, jacuzzi, sauna parowa i sucha, grota solna), siłownia, bilard, pingpong, bar, śniadanie w porządku, wszystko bardzo ok ; )

2026-03-06 • via Nuitee
B
Becker • family_with_children • pl
8
2026-03-05 • via Nuitee
R
Rafał • family_with_children • pl
7
Pros:

Bardzo fajne pokoje
Bardzo miły personel
Duża sauna na plus

Cons:

Siłownia nie powinna się nazywać siłownia
Temperatura w jakuzzi za niska
Za mały basen na taką ilość gości

2026-03-02 • via Nuitee
S
Slawomir • couple • pl
10
Pros:

Super hotel , pyszne śniadania , polecam 🥰

2026-03-02 • via Nuitee
L
Lukasz • family_with_children • de
9
2026-03-01 • via Nuitee
M
Marcin • family_with_children • pl
10
2026-03-01 • via Nuitee
V
Verešpej • family_with_children • sk
9
Pros:

Ochotný personál,super strávený víkend s výborným jedlom

Cons:

Trochu stiesnena izba

2026-03-01 • via Nuitee
S
Szumlański • family_with_children • pl
7
2026-02-28 • via Nuitee
C
Cezary • family_with_children • pl
10
Pros:

Super standard za dobrą cenę, nie spodziewałem się

2026-02-27 • via Nuitee
K
Kamil • family_with_children • pl
8
2026-02-26 • via Nuitee
A
Aneta • family_with_children • pl
9
2026-02-26 • via Nuitee