Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Spacious Rooms
Good Location
Variety of Breakfast
Cons:
Noisy Rooms
Poor WiFi
Limited Amenities
Value for Money Issues

Categories

Cleanliness
7.94
There were multiple complaints about cleanliness, including dirty floors and showers.
Service
9.41
Generally positive sentiments about the staff being friendly and helpful.
Location
8.45
Good location near the city center but a bit noisy from street traffic.
Room Quality
8.4
Rooms were spacious, but some had issues like exposure to street noise and poor WiFi.
Amenities
7.93
Amenities like the pool were underwhelming relative to the number of guests.
Value for Money
6.89
Some reviews mentioned that the pricing does not reflect the quality and service, describing it as overpriced.
Food and Beverage
8.44
Breakfast was praised for diversity and taste, though some found the dining times inconvenient.
Overall Experience
8.91
Despite some complaints, many guests enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-26 12:40

Property Description

Picturesque Mountain Resort Location
Hotel Smile Pieniny is nestled in the charming mountain resort of Szczawnica. With spacious, modern, or mountain-style rooms offering private bathrooms, TVs, and refrigerators, some even include a balcony for stunning views.

Delightful Dining and Entertainment
Indulge in Polish and European cuisine at the hotel's restaurant, boasting panoramic views of the Pieniny Mountains and the Dunajec River. Start your day with a delicious buffet breakfast. Afterward, unwind with a game of billiards or foosball.

Relaxing Spa and Wellness Options
For ultimate relaxation, guests can access the spa facilities at an extra charge. Pamper yourself with a sauna, steam bath, massages, and a hot tub. Free Wi-Fi in public areas ensures you stay connected throughout your stay.

Book your stay at Hotel Smile Pieniny for a perfect blend of comfort and leisure.

Important information:

Please note that breakfast is served from 08:00 to 10:00 and dinner between 16:00 and 18:00.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for 120 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 561 reviews
Cleanliness: 7.94
Service: 9.41
Location: 8.45
Room Quality: 8.4
Amenities: 7.93
Value for Money: 6.89
Food and Beverage: 8.44
Overall Experience: 8.91
A
Agnieszka • couple • pl
2
Na pewno nie wrócę i nikomu nie polecę
Pros:

Duża sauna

Cons:

Niewygodne materace. Bardzo niewygodne poduszki. Bardzo mały prysznic. Bardzo małe pokoje. Niskiej jakości produkty na śniadanie. Konieczność dopłaty do szlafroków. Sauna miała być dostępna od 16ej a o 16.00 temperatura w saunie fińskiej wynosiła dopiero 60 stopni. Generalnie stosunek jakości do ceny jest dla nas niezrozumiały.

2026-05-02 • via Nuitee
W
Wojciech • solo_traveller • pl
8
Pros:

Życzliwy i pomocny personel. Codziennie uzupełniana butelkowana woda.

Cons:

Zbyt niska temperatura cieplej wody.

2026-05-01 • via Nuitee
A
Adam • couple • pl
7
Pros:

jedzenie bardzo dobre, miła obsługa, bardzo czysto

Cons:

łóżka pojedyncze zsunięte razem jako podwójne, zbyt małe jakuzzi

2026-05-01 • via Nuitee
I
Iwona • couple • pl
9
Wszystko ok, piękne tereny
Pros:

Śniadania bardzo dobre, zróżnicowane. Codziennie coś nowego. Było słodkie do kawy, owoce. Duży pozytyw

2026-04-29 • via Nuitee
N
Natalia • solo_traveller • pl
8
2026-04-28 • via Nuitee
G
Grzegorz • couple • pl
8
2026-04-27 • via Nuitee
P
Piotr • couple • pl
10
2026-04-27 • via Nuitee
B
Bartosz Klimek • solo_traveller • pl
7
2026-04-27 • via Nuitee
J
Julia • couple • pl
10
2026-04-27 • via Nuitee
K
Katarzyna • solo_traveller • pl
10
2026-04-26 • via Nuitee
T
Tomasz • solo_traveller • pl
10
Pros:

Bardzo dobre jedzenie i odświeżone pokoje. Świetna strefa saun i wspaniałe seanse z saunamistrzem Jakubem. Na szczególne uznanie zasługuje seans w saunie parowej z peelingiem.

2026-04-26 • via Nuitee
P
Paweł • couple • pl
10
2026-04-25 • via Nuitee
R
Renata • couple • pl
7
2026-04-25 • via Nuitee
D
Dominika • couple • pl
4
Pros:

Ok

Cons:

W hotelu była organizowana integracja o czym nie poinformowano nas wcześniej i do godz 4 nad ranem leciała głośna muzyka z pokoi i nie dało się spać.

2026-04-22 • via Nuitee
J
Jan • solo_traveller • pl
10
Dobre miejsce na aktywny wypoczynek
Pros:

Strefa saun i basen, lokalizacja, duży parking

2026-04-10 • via Nuitee
• family_with_children • pl
9
2026-04-08 • via Nuitee
P
Peter • family_with_children • sk
8
Pros:

Super .. dobrý pomer cena a kvalita

Cons:

Všetko v pohode...

2026-04-07 • via Nuitee
P
Peter • family_with_children • sk
9
Pros:

Pomer cena a kvalita

Cons:

Všetko v poho

2026-04-07 • via Nuitee
K
Krzysztof • couple • pl
10
2026-04-06 • via Nuitee
D
Ducka • family_with_children • pl
10
Pros:

Hotel super, smaczne śniadanie,pokój czysty,miła obsługa, atrakcje dla dzieci,nie można się nudzić Polecam serdecznie.

2026-04-02 • via Nuitee