Facilities

Non-smoking rooms
Luggage storage
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-26 20:35

Property Description

Convenient Location in Santiago
Located in Santiago, Casona Gorbea offers a cozy stay with a continental breakfast and complimentary WiFi. The property's proximity to top attractions like Movistar Arena and Museum of Pre-Columbian Art makes it an ideal choice for travelers looking to explore the city.

Comfortable Rooms with City Views
Each room at Casona Gorbea features a desk, private bathroom with free toiletries, and some even offer balconies with city views. The rooms are thoughtfully designed with your comfort in mind, providing a relaxing retreat after a day of sightseeing.

Shared Facilities and Nearby Landmarks
Guests can enjoy shared amenities such as a kitchen, lounge, and luggage storage. With Santa Lucia Hill and La Chascona just a short distance away, immerse yourself in Santiago's rich culture and history during your stay at Casona Gorbea.

Ready to experience Santiago's charm? Book your stay at Casona Gorbea now!

Important information:

Please inform Casona Gorbea Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Quiet hours: Please note, guests need to be quiet between 23:00 and 07:00 am.

Please note that parking is free in front of the hotel on the street, there are no valets and the hotel is not responsible for any damage.

Check-in and check-out hours:

Location

Guest Reviews

9.3
Based on 20 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
R
Rosario solo_traveller uy
9
2025-07-26 via Nuitee
J
Jonathan extended_group cl
10
2025-07-25 via Nuitee
M
María Eugenia solo_traveller cl
10
Ezcelente
Pros:

Excelente atenciób por parte de los dueños, la sra Oriana y su esposo muy atentos, amables y preocupados

2025-07-24 via Nuitee
Y
Yonatan Cristofer solo_traveller cl
10
2025-07-23 via Nuitee
M
Milla Lanyon extended_group cl
10
Grata y acogedora
Pros:

Nos encantó la calidad de personas que son los dueños, muy acogedores, tanto ellos como el hotel, cómodo, limpio y muy moderno. Con una experiencia enorme en cuanto al rubro, sin duda volveremos

2025-07-18 via Nuitee
D
David review category business travellers us
10
Wonderfully refurbished boutique hotel.
Pros:

The Casona is a tastefully refurbished and updated town house in the university district of Santiago. Convenient to metro stations, parks and museums. Oriana and Ramon are warm and engaging hosts who go out of their way to make guests feel welcome. They supplied all the information we needed to get around and enjoy city attractions.

2025-04-12 via Nuitee
J
Jonathan solo traveller us
10
Truly a lovely place to rest up after a day in Santiago!
Pros:

Comfortable, efficient rooms. Clean, unpretentious facilities - exactly as advertised! Great location. Blazing fast wifi. INCREDIBLE hosts - very kind and knowledgeable.

2024-11-30 via Nuitee
D
Diego solo traveller br
10
Staff was great!
Pros:

The staff

Cons:

Not applicable

2024-11-24 via Nuitee
L
Lorena young couple cl
10
Exceptional
2024-10-11 via Nuitee
A
Arturo young couple us
7
It was good very interesting
Pros:

Location was good breakfast was great

2024-09-20 via Nuitee
L
Ladies solo traveller it
10
The heart of hospitality
Pros:

Lovely renovated building in a quiet university district. Very comfortable bed. Nice and clean room. Big modern shower. Good WiFi signal. Kettle with plenty of tea and coffee in common kitchen area. Ramon will also make some stronger Moka coffee! The hosts are a delighful couple. They love to chat with their guests. Great way to learn more about city and country. I had an amazing time in Santiago, thank you!

Cons:

The bedroom doors (upstairs) have a top glass panel. However, I noticed that the ones on the ground floor had been covered. If you are a light sleeper (like me), this can distrupt your sleep when the lights are turned on in the hallway. I also found it strange that the duvet had no cover.

2024-04-26 via Nuitee
C
Christopher solo traveller us
10
I recommend Casona Gorbana without hesitation or reservation.
Pros:

Ramon and Oriana are top notch hoteliers, really focused on serving their guests! They are gracious, warm and welcoming and go the extra mile in providing you with an excellent stay. The hotel is simple, the service is superb. One of my best stays,

Cons:

Nothing could have been better

2024-02-21 via Nuitee
P
Pezetko review category business travellers cz
10
It was an absolute pleasure to stay in Casona Gorbea.
Pros:

I rarely give 10 out of 10, but this stay in Santiago really exceeded my expectations. The hotel owners, Ramón and Oriana, are really doing everything they can to make their guest's stay as comfortable and pleasant as possible, way beyond what they are obliged to do as an hotel accommodation providers. They helped me a lot to orientate myself in Santiago, woke up earlier when I needed to leave very early to make me a breakfast, offered additional helpful services free of charge (washing my clothes) and in general being really kind and attentive. If they continue with this attitude, I have no doubt their hotel business will be very successful. I hope I'll be back in Santiago soon and I already know where I'm staying the next time I visit :-)

Cons:

Honestly, there's nothing I didn't like during my stay.

2024-02-02 via Nuitee
E
Emily young couple us
8
Such kind owners and great location
Pros:

Owners were fantastic and kind. Beds were comfortable and hot water in the shower. Breakfast was good. Bottled water provided. Great location 2.5 blocks from metro. Good restaurants around the room. Perfect for a night or single person. There is a washer dryer so you can do a load of laundry. Service was perfect.

Cons:

Room vas very small. Not enough hooks or shelf in bathroom or shower. We were in room 3 and 4 you can hear everything in eating area. No air conditioning which is normal.

2024-01-31 via Nuitee
M
Margaret young couple us
8
Nice accommodation off the beaten path but in a safe and quiet area of the city.
Pros:

This is a new enterprise for Ramon and Oriana, who are very friendly and helpful and strive to please. They were accommodating and interested in our travels. We stayed for one night at the beginning and one at the end of our trip.
The accommodations are quiet, in a safe and quiet neighborhood, and exceedingly clean. The breakfast was good and plentiful, and they offered coffee and tea any time we wanted it.

Cons:

The bed placement in our room made it a bit difficult for the second person to get in and out of the bed--but there was no other alternative placement available. The room was a bit small, but it is not the room that was the focus of our trip--it was the city and surrounding areas.

2023-11-02 via Nuitee
A
Alka young couple us
8
Very good
2023-11-02 via Nuitee
M
Michael young couple us
9
Fun and comfortable.
Pros:

The owners were the most gracious people we have meet so far on our trip around Chile. The setting is quiet and centrally located with a very fine Chilean restaurant within walking distance that served great food. Parking is not guaranteed but seems safe and can be obtained very close to the residence. The linens were of good quality and fresh and clean. We had many hours of great English conversation . Come stay …. you will not regret it!

Cons:

Hospitality

2023-10-18 via Nuitee
E
Eetu young couple fi
10
Exceptional
Pros:

Everything was amazing. The place was pretty and comfortable. The neighbourhood in Los Héroes is very peaceful and the night was quiet. The staff was very helpful and kind all the time. The price is very good for this type of hostel. I highly recommend.

2023-09-26 via Nuitee
H
Hazel solo traveller mx
7
Good
Pros:

It is really quiet

Cons:

No internet on the rooms

2023-09-08 via Nuitee
A
Anonymous young couple nz
10
Exceptional
2023-08-27 via Nuitee