Turtle Garden Hotel

Hotels
7.8 (33 reviews)
Dusun Gili Air, Desa Gili Indah, Kecamatan Pamenang, Kabupaten Lombok Utara, Gili Air, Lombok, Indonesia , Gili Air , id

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Cozy atmosphere
Cons:
Cleanliness issues
WiFi problems

Categories

Cleanliness
6.13
Inconsistent cleanliness comments, with reports of dust and issues in the bathroom.
Service
9.1
Guests consistently praised the staff for being friendly and accommodating.
Location
7.64
Mixed feelings about location; not directly on the beach but close to main street.
Room Quality
8.09
Rooms generally praised, though some concerns were mentioned regarding certain facilities.
Amenities
7.12
Amenities noted but some guests experienced issues with WiFi and breakfast situation.
Value for Money
8.08
Given the location and service, the value is seen as good, though some issues may detract from satisfaction.
Food and Beverage
8.13
Breakfast received mixed reviews but overall considered tasty.
Overall Experience
8.1
Overall positive sentiments despite some issues; guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:36

Property Description

Scenic Garden Views
Enjoy the lush garden views from your room and unwind in the peaceful surroundings of Turtle Garden Hotel.

Relaxing Pool Terrace
Indulge in relaxation with a private terrace offering stunning pool views, perfect for sipping your morning coffee or enjoying a sunset drink.

Delicious Dining Options
Start your day with a delightful à la carte, American, or Asian breakfast served at the hotel before heading out for a day of exploration.

Contact us now to book your stay at Turtle Garden Hotel and experience a tranquil getaway by the beach.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for Rp 300,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 33 reviews
Cleanliness: 6.13
Service: 9.1
Location: 7.64
Room Quality: 8.09
Amenities: 7.12
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.1
T
Tomáš • solo_traveller • cz
4
2026-03-07 • via Nuitee
E
Elke • solo_traveller • de
10
Pros:

Tolles Preis-Leistungsverhältnis, tolles Frühstück mit einer Extraportion Obst. Ich komme auf jeden Fall wieder 🤍

2026-03-06 • via Nuitee
B
Burcu • solo_traveller • tr
10
Pros:

It was a great place and best breakfast from chacha

2026-02-23 • via Nuitee
A
anne • solo_traveller • fr
9
Séjour parfait que j’ai prolongé
Pros:

Tout près de turtle point, bon matelas, produits, piscine agréable et c’était le meilleur petit-déjeuner et le plus complet de 6 semaines de voyage préparé par Caca (prononcer Chacha) très créative assistée de Indra, discret et délicat.

Cons:

Faire attention aux marches car douche et wc en contrebas, mais on s’y fait. La clé de ma chambre ne servait à rien, mais dans ce genre d’endroit pas de risque!

2026-02-09 • via Nuitee
E
ERWAN • solo_traveller • fr
9
Super !
Pros:

Super rapport qualité - prix, l’hôtel est facile à trouvé, le bungalow était propre, le lit était confortable et la chambre disposait d’un grand frigo.
Le petit déjeuner était très bon, le personnel très sympathique !
La piscine est vraiment propre, l’eau est très clair, c’est la piscine la plus propre que j’ai trouvé depuis 3 mois en voyage en Indonésie !
Les murs du bungalow sont un peu fins et on peut entendre le bruit extérieur mais rien qui m’a empêché de passer un agréable séjour !

2026-01-19 • via Nuitee
D
Dalila • solo_traveller • it
10
2026-01-12 • via Nuitee
R
Robin • solo_traveller • fr
10
2026-01-04 • via Nuitee
P
Pierpaolo • couple • it
10
Pros:

Tutto perfetto

2025-12-29 • via Nuitee
A
Alice • couple • id
9
Pros:

Super cozy and comfortable

Cons:

Asked to extend the next day directly and the hotel wanted to increase the price a little which I thoughr was unusual for a direct extension

2025-12-25 • via Nuitee
A
Arn • couple • us
10
Fantastic. Stay there.
Pros:

I was so impressed with the staff and the accommodations. Plus the beautiful garden. They made me feel like family.

Cons:

The stairs to the bathroom are tough in the middle of the night.

2025-12-23 • via Nuitee
N
Natalie • solo_traveller • gb
10
2025-12-15 • via Nuitee
R
Robin • solo_traveller • fr
10
2025-12-10 • via Nuitee
D
Daniel • solo_traveller • us
8
I would come back here if back on Gili.
Pros:

I loved the staff and the rooms ! The breakfast options are limited but very yummy. Great omelet and great chocolate pancakes . It’s not in the beach but right close to main street .. I liked the location cuz it was central

2025-12-08 • via Nuitee
R
Rosie • solo_traveller • au
7
2025-12-05 • via Nuitee
T
Tim • solo_traveller • au
9
Pros:

The staff were amazing! Felt like family by the end of our stay. We had a problem with the location and the staff were helpful and moved us to the proper location.

Cons:

Warning! The location on booking.com is not the real location. Its is 200meters away from the beach in a totally different location. We were not happy but the staff were very accommodating and moved us to the their other accommodation Turtle Beach Hotel. Amazing location on the beach.

2025-12-03 • via Nuitee
K
Kristyna • extended_group • es
10
Pros:

Todo genial, personal muy amable, desayuno muy rico...

2025-12-03 • via Nuitee
G
Gert • solo_traveller • de
6
2025-11-27 • via Nuitee
J
Janet • solo_traveller • ca
8
Pros:

I liked that it's a small complex in a quiet area...a few minutes walk to the beach and a short walk to shops in the opposite direction. The young lady working there, CaCa (pronounced Shasha) was fabulous!! She makes the best banana pancakes I've had in Indonesia. She is so sweet and she does her absolute best to help you out in whatever way she can. A real gem.

2025-11-10 • via Nuitee
M
Mutlu • solo_traveller • fr
6
Pros:

J’ai beaucoup aimé le personnel, surtout la jeune femme qui préparait le petit déjeuner : elle était d’une grande gentillesse et très attentionnée avec mes enfants. Les autres membres du personnel étaient eux aussi très aimables.

Cons:

C’était une salle de bain avec le toit ouvert, donc des bêtes entraient facilement. J’avais une peur bleue d’aller aux toilettes après avoir aperçu une grosse araignée. L’intérieur du frigo était sale et il y avait aussi pas mal de toiles d’araignée dans la chambre.

2025-11-04 • via Nuitee
R
Rosamont • couple • id
10
Pros:

Super Super

Cons:

Super

2025-10-31 • via Nuitee