Park Hyatt Changsha

Hotels
•
Park Hyatt
9.4 (17 reviews)
Tower 2, Changsha IFS, 188 Jiefang West Road , Changsha , cn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
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Review Highlights

Pros:
Clean and nice
Welcoming staff
Prime location
Cons:
Elevator is confusing
First floor reception will not deliver food
Facilities staff no smile

Categories

Cleanliness
9.29
Clean and nice
Service
9.86
Welcoming staff! Really appreciated the Hotel, the amenities and the location.
Location
9.3
It's very close to the high-end shopping mall; prime location.
Room Quality
9.25
Standard quality for this hotel tier
Amenities
9.28
Hotel amenities are appreciated.
Value for Money
9.24
Standard quality for this hotel tier
Food and Beverage
9.29
Standard quality for this hotel tier
Overall Experience
9.66
Great overall experience with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:13

Property Description

Luxurious Rooms and Amenities
Indulge in elegantly designed rooms with modern amenities like flat-screen TVs, plush seating areas, and complimentary toiletries for a comfortable stay.

Wellness and Recreation
Relax and rejuvenate at the hotel's fitness centre, indoor pool, and sauna, perfect for unwinding after a day of exploring the city.

Culinary Delights
Savor delectable Cantonese, Chinese, and international cuisine at the hotel's restaurant, offering a diverse menu to please every palate.

Book now for an unforgettable stay at Park Hyatt Changsha.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 3 years old and over stay for CNY 500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 17 reviews
Cleanliness: 9.29
Service: 9.86
Location: 9.3
Room Quality: 9.25
Amenities: 9.28
Value for Money: 9.24
Food and Beverage: 9.29
Overall Experience: 9.66
A
Artem • couple • ru
10
Pros:

Everything was excellent

2026-01-20 • via Nuitee
磊 • family_with_children • cn
10
2026-01-19 • via Nuitee
Y
Yashu • family_with_children • us
10
非常满意
Pros:

酒店非常新，从下车到入住每一位工作人员都提供细致服务。房间很干净也挺大，一进门自动窗帘一打开就能看到无敌江景，衣帽间空间充足，淋浴设备好用且热水出得很快。住了两天全家都非常满意，下次来长沙还住这间酒店

Cons:

没有

2025-12-29 • via Nuitee
J
Jingxuanzi • family_with_children • au
10
整体还是挺好的
Pros:

早餐很丰盛
客房清洁也很用心
还有夜灯，带小孩入住很方便

Cons:

浴室挂钩有点少 ，然后纸巾在浴室不在客房桌上不是很方便

2025-12-21 • via Nuitee
T
Teo • extended_group • sg
8
Great!!
Pros:

Clean and nice

Cons:

Elevator is confusing & tedious

2025-11-18 • via Nuitee
J
Julien • couple • ca
10
Pros:

Welcoming staff! Really appreciated the Hotel, the amenities and the location. Highly recommend to stay at the Park Hyatt. You will have a wonderful view of the city!

2025-10-24 • via Nuitee
E
Eldad • couple • il
8
2025-08-30 • via Nuitee
M
Miaoling
6
Pros:

Arrived at 4:30pm and was told there isn’t any room to check in. Wasn’t offered any alternative.

2025-08-22 • via Nuitee
S
Stanley • family_with_children • hk
10
2025-08-19 • via Nuitee
M
MING • solo_traveller • cn
9
很好
Pros:

挺好

2025-07-20 • via Nuitee
J
Johnnie Liu • family_with_children • us
10
Pros:

It's very close the high end shopping mall; close to WuYi pedestrian walking road. Prime location

Cons:

First floor reception will not deliver your food to your room

2025-07-19 • via Nuitee
S
Sheung • family with young children • hk
10
All good but need more smiles
Pros:

Location and facilities

Cons:

Facilities staff no smile

2025-06-23 • via Nuitee
S
Sheen • young couple • de
10
Exceptional
2025-06-14 • via Nuitee
T
Tracy • family with young children • us
10
Exceptional
2025-03-14 • via Nuitee
Y
Yin
10
Excellent stay
Pros:

Excellent stay with a shopping mall next to the hotel. Plenty of food options

2025-02-28 • via Nuitee
Y
Yanan • review category business travellers • hk
9
Superb
2024-10-12 • via Nuitee
Z
Zang • review category business travellers • us
7
Good
Pros:

Very good view. Good location.

Cons:

some staff were not as helpful as other Park Hyatt staffs.

2024-08-01 • via Nuitee