Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Amazing service from Bernard
Beautiful location
Friendly staff
Cons:
A/C didn't work initially
Room distance issue
Noise from planes

Categories

Cleanliness
8.33
Some comments mention noise and a fan setup for A/C, indicating possible cleanliness concerns.
Service
9.8
Multiple reviews praise the staff as fantastic, helpful, and professional, especially Bernard.
Location
9.34
The location is described as wonderful and charming in several reviews.
Room Quality
8.29
Mixed sentiments about room distance and A/C issues suggest room quality could be better.
Amenities
9.32
Facilities like a pool and garden environment are highlighted positively.
Value for Money
8.78
Good overall value noted, but some amenities like breakfast could be included to enhance value.
Food and Beverage
8.83
Positive comments regarding breakfast quality, but no specific mentions of other food services.
Overall Experience
9.3
Overall, guests have a highly positive experience with warm welcomes and attentive service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:40

Property Description

Luxurious Accommodation with Tropical Vibes

Outdoor Swimming Pool and Lush Gardens: Enjoy a refreshing dip in our outdoor pool surrounded by tropical greenery. Relax and unwind in our beautifully maintained gardens and terrace area.

Delicious Dining Options: Indulge in a buffet, à la carte, or continental breakfast every morning. Our shared kitchen and room service ensure you never go hungry during your stay.

Multilingual Staff and Convenient Location: Our receptionists speak English, French, Italian, and Malay, ready to assist you at any time. Situated just 7 km from Bandaranaike International Airport, with popular landmarks like R Premadasa Stadium and Khan Clock Tower nearby.

Book your stay at Steps Garden Resort for a tropical getaway like no other!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$5 per person per night when using an available cot.
    Children up to and including 12 years old stay for US$7 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 599 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
E
Elizabeth • solo_traveller • gb
9
Pros:

The resort was very pretty. Lots of beautiful gardens to wander and explore. The pool was excellent and they did provide us with a towel and cushions. The in-house restaurant cooks lovely fresh Sri lankan food. They will make it non-spicy for you. The cocktails are also very nice as well. The rooms air conditioning works well. The complimentary taxi to the airport was also a good idea. The resort is great value for money. We used it for full days relaxation before we went to the airport.

Cons:

I would have liked a kettle in my room. That is unlimited tea and coffee at breakfast. I couldn't get the hot water to work but I didn't bother asking.

2026-08-08 • via Nuitee
S
Sietske • family_with_children • nl
8
Lekkere plek om te landen
Pros:

Heerlijke plek om te landen na een lange vlucht. We konden nog lekker zwemmen en het eten werd ter plekke voor ons klaargemaakt. Vriendelijk personeel ook die alles voor ons wilde regelen.

Cons:

-

2026-08-08 • via Nuitee
A
Antonio López Marín • solo_traveller • es
9
2026-08-05 • via Nuitee
C
Chloé • family_with_children • fr
9
Très bon hôtel dans un environnement agréable
Pros:

La verdure et le calme

2026-08-05 • via Nuitee
A
Antonio López Marín • solo_traveller • es
9
2026-08-05 • via Nuitee
J
Jeannette • couple • fr
10
Parfait endroit pour se reposer et profiter de la piscine après le vol
Pros:

Nous sommes en totale immersion dans la jungle, on entend les chants des oiseaux. Piscine très agréable, et lodges très bien aussi. Le personnel s’est montré très à l’écoute et disponible (merci Mihtme !)
C’est le parfait endroit pour se prélasser après le vol !

2026-08-04 • via Nuitee
N
Nathalie • family_with_children • be
4
Vriendelijk personeel maar voor de rest geen aanrader, te kleine en oude kamers
Pros:

Vriendelijk personeel dat zijn best doet. Gratis en vriendelijke luchthaven shuttle.

Cons:

Beetje vergane glorie, kleine kamers zonder muggennet, harde en kleine bedden, geen warm water in de douche, vuil zwembad, in restaurant moet je heel lang wachten op je eten.

2026-08-04 • via Nuitee
L
Linley • couple • au
9
2026-08-03 • via Nuitee
Q
Quentin • solo_traveller • ch
9
Pros:

Excellent value for money. Everyone is very welcoming and friendly. A lovely place to stay, and the restaurant serves excellent meals, with charming staff and very affordable prices.

2026-08-03 • via Nuitee
N
Naama • solo_traveller • il
10
Great place to relax before of after the flight
Pros:

We landed and arrived strait to here and it was a perfect place to recover feom the flight. The stuff helped us with food and changing money at night, because we had some delays in the airport. It was amazing to be within the wetland/ forest, with many animals around, some of them are wild and some if them belong to the place. We really anjoyed the pool. The beds were comfortable.

Cons:

My kids would prefer a deeper pool.. but they enjoyed it anyway :)
Food is basic.

2026-08-03 • via Nuitee
L
Linley • solo_traveller • au
9
Very good
Pros:

Lovely surroundings with garden and pool staff fabulous

Cons:

Deck chairs needed some padding

2026-08-03 • via Nuitee
G
guedj • couple • il
9
2026-08-02 • via Nuitee
P
Pio7 • solo_traveller • pl
7
2026-08-02 • via Nuitee
I
Ilonaonline1 • solo_traveller • nl
9
Nice stay!
Pros:

Nice room, quit place, nice porch outside and swimmingpool

Cons:

No fridge in the room

2026-07-25 • via Nuitee
A
Armand • family_with_children • nl
7
2026-07-24 • via Nuitee
A
Anne • couple • dk
7
Pros:

Venligt personale og behjælpelige med afhentning i lufthavnen

Cons:

Vi endte i træhytten. Her var væggene tynde, toilettet kunne ikke skylde ud og dyrene løb rundt på taget. Vi fik en meget dårlig nats søvn i denne bolig. Jeg er dog sikker på stedet er super fint i de andre værelser

2026-07-24 • via Nuitee
B
bernadette • extended_group • fr
8
Pros:

Le lieu en pleine nature et la piscine.

Cons:

C’est très éloigné.

2026-07-18 • via Nuitee
D
Desiree • couple • es
8
Fine for one night.
Pros:

We got a free pickup from our accommodation; the room was nice. Very beautiful gardens and swimming pool. The person who picked us up took us to a restaurant for dinner (unfortunately, we didn't have any money in cash to tip him).

Cons:

The breakfast was of poorer quality than at other places we stayed in Sri Lanka; our shower dripped all night long; and the room had cobwebs. The property converts the price into dollars and then into rupees, so you don't end up paying the price shown on Booking.

2026-07-18 • via Nuitee
N
Naomi • family_with_children • be
8
Prijs kwaliteit een heel goed verblijf gehad!
Pros:

Heerlijk domein, fijne rustdag gehad, fijn zwembad!

Cons:

Wij hadden persoonlijk liever een internationaal ontbijt ipv lokaal.

2026-07-18 • via Nuitee
J
Joachim • family_with_children • be
9
Perfect
Pros:

Very friendly staff, good kitchen

2026-07-18 • via Nuitee