Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Tour desk
See all facilities

Review Highlights

Pros:
Amazing service from Bernard
Beautiful location
Friendly staff
Cons:
A/C didn't work initially
Room distance issue
Noise from planes

Categories

Cleanliness
8.33
Some comments mention noise and a fan setup for A/C, indicating possible cleanliness concerns.
Service
9.8
Multiple reviews praise the staff as fantastic, helpful, and professional, especially Bernard.
Location
9.34
The location is described as wonderful and charming in several reviews.
Room Quality
8.29
Mixed sentiments about room distance and A/C issues suggest room quality could be better.
Amenities
9.32
Facilities like a pool and garden environment are highlighted positively.
Value for Money
8.78
Good overall value noted, but some amenities like breakfast could be included to enhance value.
Food and Beverage
8.83
Positive comments regarding breakfast quality, but no specific mentions of other food services.
Overall Experience
9.3
Overall, guests have a highly positive experience with warm welcomes and attentive service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:40

Property Description

Luxurious Accommodation with Tropical Vibes

Outdoor Swimming Pool and Lush Gardens: Enjoy a refreshing dip in our outdoor pool surrounded by tropical greenery. Relax and unwind in our beautifully maintained gardens and terrace area.

Delicious Dining Options: Indulge in a buffet, à la carte, or continental breakfast every morning. Our shared kitchen and room service ensure you never go hungry during your stay.

Multilingual Staff and Convenient Location: Our receptionists speak English, French, Italian, and Malay, ready to assist you at any time. Situated just 7 km from Bandaranaike International Airport, with popular landmarks like R Premadasa Stadium and Khan Clock Tower nearby.

Book your stay at Steps Garden Resort for a tropical getaway like no other!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$5 per person per night when using an available cot.
    Children up to and including 12 years old stay for US$7 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 523 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
C
christiane • couple • fr
10
Pros:

La gentille des hôtes, la piscine et l’aménagement du jardin . La navette de l’aéroport, facile !

2026-02-14 • via Nuitee
F
Fiona • solo_traveller • at
9
2026-02-13 • via Nuitee
A
André • couple • ca
10
Excellent endroit comme transit entre l’aéroport et la visite du Sri Lanka
Pros:

Très bien aménagé, personnel très accueillant. La nourriture est excellente. Service de navette gratuite, très apprécié.

2026-02-12 • via Nuitee
M
Marta • family_with_children • pl
10
2026-02-12 • via Nuitee
C
Caroline • family_with_children • fr
10
Pros:

Parfait merci beaucoup!

2026-02-10 • via Nuitee
D
Daniel • couple • gb
9
Pros:

The perfect place close to the airport to recover after our flight landed! Gorgeous cabins, lush gardens, nice small pool and a real "jungle" feel. 10 mins in a Tuk Tuk to the beach and main strip 🙌

2026-02-10 • via Nuitee
A
Aiste • couple • gb
10
Pros:

Very good. Close to the airport, fab and not expensive food. Let us check in prior to check in time, early hours in the mrning which was great.

2026-02-10 • via Nuitee
H
Hanneke • solo_traveller • nl
9
Pros:

Een fijne locatie, buiten het centrum maar daar ben je met 10 minuten met de tuktuk.
Heerlijk rustig, ook al komt er soms een vliegtuig over. Je zit tenslotte nog dicht bij het vliegveld.
Fijne plek om na de vliegreis en dagje bij te komen, mede doordat een vroege check-in geen probleem is én je bij het vliegveld wordt opgehaald.
Een goed bed met klamboe, sanitair netjes (koude douche, logisch maar goed om te weten).
Vriendelijk personeel en lekker ontbijt.

Cons:

Niets.

2026-02-09 • via Nuitee
E
Evangelia • family_with_children • de
9
Pros:

Garten, Pool, Sehr nette und hilfreiche Leute! Wirklich schönes Hotel!

Cons:

Unsere Hütte war ein der ältesten, aber auch ok.

2026-02-09 • via Nuitee
S
søren • family_with_children • dk
8
2026-01-31 • via Nuitee
L
Leonor • family_with_children • es
10
2026-01-30 • via Nuitee
S
Sunita • couple • nl
8
Pros:

Prima plek om bij te komen na een lange vlucht. Nette kamers voorzien van airco en eigen (buiten) badkamer. Leuk zwembad en mooie binnentuin waar de huisjes/kamers zich bevinden (goed verzorgde). Ontbijt is Sri lankaans, maar op verzoek aan te passen. Je kan ook ook eten, maar daar hebben wij geen gebruik van gemaakt. Medewerkers helpen waar mogelijk. Locatie ligt op z'n 20min van het vliegveld.

Cons:

De directe omgeving is niet heel uitnodiging of toeristisch., Je kan met een tuktuk of taxi binnen zn 20 min bij diverse winkels en restaurants komen.

2026-01-29 • via Nuitee
G
Gibson • family_with_children • au
6
Pros:

The garden surrounds were beautiful.
Close to airport

Cons:

Smelly bathroom (toilet smell)
Breakfast could be better
Rooms were very basic

2026-01-29 • via Nuitee
N
Nadine • couple • de
8
2026-01-28 • via Nuitee
Y
Yunus • family_with_children • ch
10
Ver kind staff, especially Nalaka is a helpful and friendly person and all others.
Pros:

Very nice and located in a quiet area

Cons:

Nothing

2026-01-28 • via Nuitee
N
Nya • couple • dk
10
PRØV DET🤗
Pros:

Nærmest paradisisk skønne omgivelser.
Ville virkelig gerne tilbage engang. Så fint område med et hav af eksotiske træer og planter med navneskilte og fugleliv på et stort område.

2026-01-28 • via Nuitee
S
Stefan • couple • nl
8
2026-01-27 • via Nuitee
M
Matthew • couple • us
8
Handy if you need a short stay near the airport
Pros:

Convenient to the airport and good to have the free shuttle. Breakfast was basic but perfectly good. Staff friendly. Reasonably priced massages and the pool are bonuses.

Cons:

We wore earplugs as there are several flights overhead all night. We expected this and was fine.

2026-01-27 • via Nuitee
B
Beth • couple • gb
7
good for quick overnights close to the airport but could do with some modernising
Pros:

conveniently placed for airport (with free transfers) nice staff & nice surroundings

Cons:

poor wifi, rooms super outdated, food was not good, generally felt a little lacking

2026-01-27 • via Nuitee
P
philippe • couple • fr
8
Bien en dépannage
Pros:

La sympathie du personnel et ses efforts pour résoudre les problèmes

Cons:

Nous avions réservé une chambre double sans chambre au dessus, quand nous sommes arrivés nous avons eu une autre chambre avec des voisins dans une chambre au dessus. Infernal, ou entendant tout, avons demandé à changer de chambre pour avoir celle réservée. Il a fallu attendre minuit pour l'avoir.
Les horaires pour le petit déjeuner sont courts, dernier délai 9h !!!! un peu tôt pour les vacances .
Nous avions réservé pour 2 nuits car notre vol retour était a 22h, donc pour être tranquille et ne pas devoir libérer la chambre à 12h et prendre une douche avant notre départ, avions payé 2 nuits pour n'y passer qu'une. A 11h30 on reçoit un message nous demandant de libérer la chambre pour midi, il a fallu se battre au téléphone pour profiter de la chambre que nous avions réservé, car nous étions parti visiter le marché aux poissons.

2026-01-26 • via Nuitee