Sauvé Casa Boutique

Hotels
9.1 (276 reviews)
Mariano Matamoros 102 , Oaxaca City , MX

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good food options
Cons:
Noise from nearby establishments
Poor sound insulation

Categories

Cleanliness
8.35
Some reviews mention noise from outside and poor sound insulation, affecting the overall cleanliness perception.
Service
9.85
Multiple reviews highlight excellent service and friendly staff, indicating a strong positive sentiment.
Location
9.35
Reviews frequently mention the hotel's prime location near attractions, suggesting high satisfaction.
Room Quality
8.85
Overall good quality rooms highlighted, with some issues regarding noise and access mentioned.
Amenities
8.85
Basic amenities were sufficient, but some guests felt improvements could be made.
Value for Money
8.85
Considering location and service, value is perceived positively despite some noise issues.
Food and Beverage
9.35
High praise for breakfast quality and variety noted in several reviews.
Overall Experience
9.35
Many guests express overall satisfaction and willingness to recommend to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:59

Property Description

Luxurious Accommodations
Indulge in 5-star comfort with air-conditioned rooms and private bathrooms offering city views.

Exceptional Services
Experience top-notch amenities including a 24-hour front desk, concierge service, and tour desk for a seamless stay.

Convenient Location
Explore nearby attractions such as Oaxaca Cathedral and Santo Domingo Temple, with the airport just 7 km away.

To book your stay at Sauvé Casa Boutique and discover the beauty of Oaxaca City, visit our website now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 276 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 9.35
Overall Experience: 9.35
A
Abril • couple • mx
10
2026-10-16 • via Nuitee
L
Luis • couple • es
7
Inaceptable.
Pros:

Céntrico.

Cons:

Lamentablemente, nuestra experiencia en el Hotel Sauve fue muy negativa. Durante nuestra estancia se produjo una situación completamente inaceptable que vulneró nuestra intimidad, a pesar de que el cartel estaba colocado expresamente para evitar que nadie entrara en la habitación.

Lo más decepcionante fue la actitud del personal de recepción, que no mostró ningún interés real por lo sucedido ni ofreció una solución satisfactoria. Nos facilitaron una hoja de reclamaciones, pero en ningún momento sentimos que se tomara en serio la gravedad de lo ocurrido.

Posteriormente, el hotel nos ofreció una cortesía que consideramos totalmente insuficiente, especialmente teniendo en cuenta que no tenemos previsto regresar a Oaxaca y que, si lo hiciéramos, desde luego no volveríamos a alojarnos aquí.

Un hotel debe garantizar, por encima de todo, la seguridad, la privacidad y la tranquilidad de sus huéspedes. En nuestro caso, no se respetó nuestra intimidad y la gestión posterior fue muy decepcionante.

Una experiencia que nos ha dejado una pésima impresión y por la que, lamentablemente, no podemos recomendar este alojamiento.

2026-10-16 • via Nuitee
F
Flávia • couple • br
10
Localização perfeita
Pros:

Localização perfeita bem no centro histórico de Oaxaca.
Equipe muito atenciosa. Café da manhã muito gostoso.

Cons:

Nada.

2026-10-15 • via Nuitee
E
Ellen • couple • be
7
Matig
Pros:

Locatie, echt midden in het centrum.

Cons:

De kamer. Wij hadden een kamer zonder raam naar buiten (keek uit op de ontbijtruimte). De kamer rook erg muf omdat je ze niet kon verluchten en de douche werkte ook niet goed. Geen goede prijs-kwaliteit verhouding.

2026-10-12 • via Nuitee
G
Genevieve • family_with_children • au
10
2026-10-09 • via Nuitee
D
Dewi1974 • family_with_children • nl
6
Een charmant en sfeervol hotel met mooie kamers, maar helaas erg gehorig
Pros:

Het is echt een heel charmant hotel. De kamer was mooi en sfeervol ingericht, het bed lag heerlijk en ook de badkamer was erg fijn. Het is midden in het centrum dus overal vlakbij.

Cons:

Het hotel is helaas ontzettend gehorig. Er zit een bar in de straat waar de muziek tot ongeveer 5.00 uur ’s nachts doorgaat en dit is in de kamer erg goed te horen. In het weekend begon er vervolgens al rond 6.30 uur een optocht in de straat. Natuurlijk kan het hotel niet alles wat er buiten gebeurt beïnvloeden, maar als je een lichte slaper bent is dit wel echt iets om rekening mee te houden. Wij hebben hierdoor helaas erg weinig geslapen. Het hotel legt ook oordoppen op je bed dus dat zegt wellicht genoeg;-)

2026-09-09 • via Nuitee
A
Arturo • solo_traveller • mx
10
Pros:

Atención y ubicación

2026-09-04 • via Nuitee
F
francesca maria • couple • it
7
Pros:

Posizione centrale

Cons:

La struttura non ha una buona insonorizzazione. Nonostante su richiesta abbia avuto una stanza che affaccia nella corte interna i rumori della musica dai numerosi locali dei dintorni si sentiva distintamente fino a notte inoltrata. La colazione servita su ordinazione tra opzione salata e dolce non è varia e la cucina risulta un po’ lenta. Calcolare bene i tempi per eventuali escursioni.

2026-08-31 • via Nuitee
J
Juergen • solo_traveller • us
10
2026-08-29 • via Nuitee
M
Maria Paz • couple • cl
6
Cons:

Really small room

2026-08-27 • via Nuitee
A
Amalia • couple • us
10
Everything was great.
Pros:

It was clean, quiet and close to everything.

Cons:

N/A

2026-08-26 • via Nuitee
V
valentina • family_with_children • it
6
Notti insonni. Peccato perché la struttura è curata.
Pros:

Struttura pulita e ordinata, staff disponibile e gentile.

Cons:

La terribile posizione della stanza che da sulla strada di fronte ad un night club che pompa musica a tutto volume fino alle 5 del mattino rendendo impossibile dormire. Perfino con i tappi alle orecchie era come avere la musica a tutto volume nella stanza. Non abbiamo dormito per 3 notti. Lo staff consapevole, dopo la prima notte, ci ha proposto di trasferirci in un’altra struttura non avendo camere disponibili.

2026-08-24 • via Nuitee
M
Meryl • couple • gb
10
A perfect location with kind and attentive staff.
Pros:

The location is in the historic centre within walking distance of everything. This small hotel has rooms around an inner courtyard making it a perfect quiet and relaxing experience

Cons:

Nothing- it was perfect for us

2026-08-23 • via Nuitee
V
Victor Manuel • extended_group • mx
10
Agradable estancia en el Centro de la Ciudad de Oaxaca
Pros:

UBICACIÓN Y AMABILIDAD DEL PERSONAL

Cons:

EL RESTAURANTE , NOS TOCÓ MAL SUERTE , CHILAQUILES CON POLLO Y ERA PECHUGA DE POLLO EMPANIZADA MUY FEO , CHILAQUILES CON HUEVO TUERNITO Y LLEGARON COCIDOS solo desayunamos el primer día y el último por las prisas por salir

2026-08-19 • via Nuitee
F
Francesca • couple • it
4
2026-08-17 • via Nuitee
V
Valle • family_with_children • mx
9
Pros:

El personal siempre fue atento y dispuesto a colaborar con cualquier solicitud, la habitación fue limpia y acogedora, los desayunos son buenos y la ubicación excelente.

2026-08-06 • via Nuitee
I
Ignace • family_with_children • be
7
2026-08-02 • via Nuitee
C
Claus • couple • de
8
Pros:

Tolle Lage, tolle Ausstattung, zuvorkommender Service

Cons:

Frühstück viel zu teuer und nicht gut

2026-08-02 • via Nuitee
A
Anthony • family_with_children • us
10
The absolute best stay in Oaxaca!
Pros:

Staying at Sauvé was absolutely amazing! The staff was incredibly kind and helpful, and the hotel itself is outstanding! Everything you would want to see is a short walk away, as the location of the hotel is right in the city center. We will definitely be staying here again when in Oaxaca! Can't recommend this hotel enough!

2026-07-25 • via Nuitee
J
Jason • couple • au
10
I'd stay again in this fantastic accommodation, in this fantastic city again, in a heartbeat
Pros:

What an abolutely brilliant find in the heart of Oaxaca. Everything and everyone made for a memorable stay for all the right reasons. Great amenities, excellent bathroom and shower, clean and fresh and the breakfast, while basic, was delicious.

Cons:

There was occassional, distant street noise, but not enough to worry. The airport transfer was a little expensive and much cheaper alternatives can be found.

2026-07-23 • via Nuitee