Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Home feel
Helpful owner
Cons:
Service inconsistencies
Limited amenities

Categories

Cleanliness
8.95
While the rooms were described as clean, there were issues with temperature control and maintenance of amenities impacting overall cleanliness.
Service
9.92
The owner Alex was described as extremely helpful and accommodating, although there were some service delivery issues.
Location
10
The location was praised as safe, central, and with close proximity to great eateries and attractions.
Room Quality
9.91
Rooms were noted for their cleanliness and modern decor but had inconsistencies in temperature control.
Amenities
8.94
Missing items like a toaster and kitchen towels were noted, which could enhance the overall experience.
Value for Money
9.4
Prices were deemed reasonable, though some felt charges for early check-in and minibar items were unfair.
Food and Beverage
8.95
Limited food amenities and a lack of expected coffee options reduced overall satisfaction.
Overall Experience
9.95
Despite some setbacks, the overall experience was positive, highlighting the comfort and personal touch of the owner.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 19:06

Property Description

Luxurious Accommodation with Mountain Views

Modern Amenities for a Comfortable Stay
Featuring air conditioning, flat-screen TVs, and free WiFi, Apart Hotel Colibri ensures guests have a comfortable and convenient stay. The rooms are equipped with all necessary amenities like a fridge, kettle, and free toiletries, providing a home-like feeling.

Convenient Location for Leisure and Business
Located near popular attractions such as Gvardeytsev-Panfilovtsev Park and Ascension Cathedral, Apart Hotel Colibri offers easy access to both leisure and business activities. Guests can also unwind at the nearby Vosmoye Chudo Sveta Water Park or hit the slopes for skiing adventures.

Personalized Service and 24-Hour Assistance
With a dedicated 24-hour front desk and attentive staff, Apart Hotel Colibri ensures that guests receive personalized service throughout their stay. Whether it's arranging activities or catering to special requests, the hotel staff goes above and beyond to make your experience memorable.

Book your stay at Apart Hotel Colibri for a luxurious and convenient experience in Almaty.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 122 reviews
Cleanliness: 8.95
Service: 9.92
Location: 10
Room Quality: 9.91
Amenities: 8.94
Value for Money: 9.4
Food and Beverage: 8.95
Overall Experience: 9.95
M
mohammed • couple • ae
10
2026-01-31 • via Nuitee
V
Vladyslava • couple • ae
10
Pros:

Everything

Cons:

Nothing

2026-01-30 • via Nuitee
D
Deepak • couple • in
6
Pros:

Nice property

Cons:

One day before the check out they did not even bother to client the room or give fresh towels, that was very disappointing and when asked why it was not done to the staff they were not ready to answer , when they change for the day expectation is get basic cleaning and fresh towels , that’s not too much to ask for ???

2026-01-25 • via Nuitee
A
Alina • extended_group • kz
10
Pros:

Все было прекрасно, чистый, уютный, большой номер за адекватную цену. Очень милый персонал

Cons:

Единственный минус - слышимость большая

2026-01-23 • via Nuitee
E
Evguenia • couple • ge
10
2026-01-23 • via Nuitee
A
Aditya • couple • in
10
Pros:

The rooms were maintained well and were all the facilities were up to the mark. The mini garden adds to the warmth of the place. The host is very helpful and available at all times. Would highly recommend this place!

2026-01-15 • via Nuitee
M
Marina • family_with_children • ru
9
Pros:

Очень красивый дом, новый. Номер с хорошим ремонтом, красиво украшен к новому году. Есть даже большая елка)
Ухоженная территория, есть своя парковка. Оплатить можно картой.

Cons:

Бронировала номер на 4х человек, но букинг почему-то указал 3х (1 ребенок бесплатно) - это, конечно хорошо, но - ему тоже нужно спальное место, т.к. ему 11 лет) При этом, я уточнила двуспальный ли диван - но оказалось, что нет. В итоге, мы там двух людей все-таки уместили, но это прям тесно. Так что имейте в виду, что номер все-таки на 3х человек, а не на 4х.

2026-01-13 • via Nuitee
Ара • solo_traveller • kz
10
2026-01-11 • via Nuitee
B
Boris • couple • kz
10
2026-01-04 • via Nuitee
Y
Yener • couple • fr
9
2025-12-12 • via Nuitee
S
Sharifah • family_with_children • sg
9
Best Apart Hotel!
Pros:

Home feel, well decorated and modern. Owner Alex was very helpful throughout ..brought our food delivery up and helped called us a cab to the airport. Lucky we experienced snow in Almaty!

Cons:

Nothing. All was perfect!

2025-12-11 • via Nuitee
Галия • couple • kz
10
2025-12-09 • via Nuitee
D
Deepika Srivastava • family_with_children • in
10
Excellent home away from home! An unforgettable Stay.
Pros:

We loved everything about this place... It's location, the exclusivity, the impecable decor, the warm and welcoming rooms. We walked to so many places from here.. And even though we were four women, we dis not feel unsafe in the the locality, even at night. There area wonderful restaurants close by. Alex was so gracious, and helped us identify restaurants and also arranged our excursions. He also, helped us with all our baggage and we are extremely grateful for that. We fell in love with Lucy the cat..she was so so cute...I wish I could bring her home with me! I would highly recommend this place, and when I return to the beautiful city of Almaty I will surely stay here again.

Cons:

These are minor points, but if attention is paid to them, it will lead to an even better customer experience-
1. Consider providing kitchen towels and handwash
2. It would have been nice to have a toaster to toast bread and bagels
3. In such an exclusive place, the minimum we were expecting was a nespresso or just coffee and creamer, which were missing ( Although Alex was gracious enough to provide us with some instant coffee)

2025-12-08 • via Nuitee
V
VU HOANG • couple • ru
10
Pros:

Все шикарно! Номер чистый и новый.
Не хватало только стиральной машины для полного счастья!)

2025-12-07 • via Nuitee
V
VU HOANG • couple • ru
10
Отлично!
Pros:

Чистый и новый отель )
Все необходимое есть, была бы еще стиральная машина в апартах - цены бы не было :)
Отдельное спасибо за гостеприимство хозяину отеля!

2025-12-07 • via Nuitee
A
Alina • solo_traveller • ru
9
2025-12-02 • via Nuitee
A
Aziz • couple • uz
10
2025-11-24 • via Nuitee
A
Aleksander • couple • il
5
Overall, the cleanliness and comfort were good, but the service and management didn’t meet the level we expected for the
Pros:

The room was clean, well prepared, and had everything we needed for a comfortable stay.

Cons:

we were quite disappointed with several aspects of the service.
We had requested a baby crib in advance, but upon arrival were told that there is only one in the hotel and it was already given to another family. The internet connection was very weak and kept dropping.
There were no price lists for the minibar, and we weren’t informed about it upon check-in. At checkout, we were asked to pay for two instant noodles that were placed outside the minibar, which felt unfair.
Also, we were charged 50% of the daily rate for checking in just two hours early — quite unexpected for a hotel that positions itself as premium. The room was also very hot and stuffy, and the air conditioning didn’t work well.

2025-11-14 • via Nuitee
P
Pavel • family_with_children • es
10
Pros:

Все понравилось.

2025-11-14 • via Nuitee
E
Elmira • couple • ru
10
Pros:

Номер просто бомбический, дизайн, чистота.

2025-11-12 • via Nuitee