Kingwood Hotel Sibu

Hotels
7.7 (376 reviews)
No12, Lorong Lanang 4 , Sibu , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
Good parking facilities
Clean rooms
Cons:
Unfriendly staff
Cleanliness issues
Run down facilities

Categories

Cleanliness
6.7
Hotel wasn’t clean, needs a deep clean throughout.
Service
7.7
Staff were unfriendly and not very helpful.
Location
8.7
In the town centre, easy accessibility.
Room Quality
7.7
The room is clean and comfortable, but some mentioned it was filled with smoke.
Amenities
6.7
Facilities quite run down and not well maintained.
Value for Money
8.2
Standard quality for this hotel tier.
Food and Beverage
7.2
Breakfast was nice, but food quality in buffet can be improved.
Overall Experience
8.7
Overall it was a great stay despite the issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:10

Property Description

Luxurious Amenities
Experience luxury at Kingwood Hotel Sibu with an outdoor swimming pool and a fitness centre.

Exquisite Dining
Indulge in delicious meals at the on-site restaurant and enjoy a complimentary halal breakfast each morning.

Breathtaking Views
Relax in rooms with stunning river views and unwind in comfort with free WiFi and a 24-hour front desk available.

To experience the ultimate luxury and convenience, book your stay at Kingwood Hotel Sibu today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 376 reviews
Cleanliness: 6.7
Service: 7.7
Location: 8.7
Room Quality: 7.7
Amenities: 6.7
Value for Money: 8.2
Food and Beverage: 7.2
Overall Experience: 8.7
U
UnsnSim • family_with_children • au
9
Great location and good service
Pros:

The hotel is only 10-15 min walk to the town centre. We walked everywhere around the town, and used Grab for farther attractions.
There are plenty of choices available in breakfast. If you want to enjoy local cuisine, there are plenty of restaurants and cafes around the hotel.
The hotel porter Isam was wonderful and courteous with great smile. He handled our luggage with great care, even helped us looking out for our taxi.

Cons:

The cigarette smell went through our ventilation (we have non smoking room), when we alert the reception, instead of investigating the source, they offered to change room, or spray air freshener.
The hotel prioritise pool functions over the guests because they close the swimming pool early (5pm) although the sign says 8pm.

2026-03-09 • via Nuitee
A
Andrew • solo_traveller • au
9
2026-03-02 • via Nuitee
C
Choon Full • couple • my
5
Cons:

他的门真的很麻烦😔block A

2026-03-01 • via Nuitee
Y
Yi Jiun (Joanne) • couple • au
8
2026-02-25 • via Nuitee
L
Lin • solo_traveller • gb
9
Pleasant surroundings n polite staff
Pros:

Central
Easy access to facilities

Cons:

None

2026-02-24 • via Nuitee
F
Fabian • solo_traveller • my
10
2026-02-23 • via Nuitee
J
June • family_with_children • vn
7
2026-02-22 • via Nuitee
T
Ted shyang • solo_traveller • my
8
Pros:

Staff is friendly.

Cons:

No comment.

2026-02-09 • via Nuitee
M
Maye • family_with_children • my
7
2026-01-26 • via Nuitee
B
Bin • solo_traveller • ph
8
2026-01-25 • via Nuitee
N
Natalito • extended_group • au
6
Pros:

Okay

Cons:

Room filled with smoke showers is too high old fashioned

2026-01-20 • via Nuitee
S
Sati • family_with_children • my
10
2026-01-20 • via Nuitee
M
Mark • couple • gb
3
Would never stay again
Cons:

Staff were unfriendly and not very helpful.

Hotel wasn’t clean, needs a deep clean throughout.

2026-01-20 • via Nuitee
S
Satinder Singh • solo_traveller • my
3
must improve room lighting and upgrade rooms
Pros:

good location

Cons:

lights in room so dark... slow room service

2026-01-20 • via Nuitee
P
Poh Hui • family_with_children • sg
5
Swiming pool not open, toilet floor with hair, room 418 water bath can't control the heat
Pros:

All Okay

Cons:

No

2026-01-19 • via Nuitee
K
Kathryn • extended_group • ch
9
2026-01-16 • via Nuitee
K
KK Ling • extended_group • my
9
2026-01-12 • via Nuitee
P
Ping Sing • couple • au
8
2026-01-09 • via Nuitee
L
Losnin • couple • my
6
Pros:

The staff are helpfull and effisient. Parking space was good safw and plenty. Quiet sorrounding, good for resting

Cons:

The bed was hard and doesnt smell freshly wash. The tv is too small and not user friendly/lagging. The light in the room was too deem/the room feel gloomy

2025-12-30 • via Nuitee
U
Ujat • couple • my
10
2025-12-30 • via Nuitee