Hotel Ceasar Palace

Hotels
7.5 (35 reviews)
Gandhi Square Thodupuzha, Idukki Dist. Kerala, Pin: 685584 , Thodupuzha , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Quick service
Good location
Cons:
Extremely unclean
Terrible room quality

Categories

Cleanliness
4.71
The room itself is unclean and unkept. There are multiple stains on the wall and a terrible damp issue.
Service
9.68
Standard quality for this hotel tier, but issues with communication were noted due to language barrier.
Location
9.72
Standard quality for this hotel tier.
Room Quality
4.17
Pillows were stained and ripped, and the room had bugs.
Amenities
9.7
Standard quality for this hotel tier.
Value for Money
8.66
Given the cleanliness issues, it does not represent good value.
Food and Beverage
6.71
Food is average at best and took a long time to arrive.
Overall Experience
6.68
Overall, an unpleasant stay due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:51

Property Description

Luxurious Accommodation with Scenic Views

Elegant Rooms and Exceptional Service

Indulge in comfort with air-conditioned rooms equipped with modern amenities like flat-screen TVs, free WiFi, and private bathrooms. Enjoy a delicious continental or buffet breakfast during your stay.

Relaxing Garden and Convenient Facilities

Unwind in the hotel's garden or on the terrace, or dine at the on-site restaurant. Benefit from 24-hour front desk assistance, room service, and free parking. Additionally, take advantage of the paid airport shuttle service for a hassle-free journey.

Experience a tranquil stay at Hotel Ceasar Palace - book now for a memorable getaway!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for Rs. 1,000 per person per stay when using an existing bed.
    People 6 years old and over stay for Rs. 800 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 35 reviews
Cleanliness: 4.71
Service: 9.68
Location: 9.72
Room Quality: 4.17
Amenities: 9.7
Value for Money: 8.66
Food and Beverage: 6.71
Overall Experience: 6.68
A
Aleksandra couple pl
9
Clean and good, big room
Pros:

Good hotel, with a bar nearby, all staff really friendly. I Highly reccomend this hotel. Possible Late Check out. Big room.

Cons:

Breakfast was not good, only Toast Bread, no water, only watermelone juice or Tee or coffee.

2026-02-10 via Nuitee
S
Scaria couple us
4
Enough for one night stay.
Pros:

Very few choices. What ever they served was good.

Cons:

Toilets not very clean. Had no toilet paper. Hand towels was very worn out.

2026-01-23 via Nuitee
F
Fathima family_with_children in
8
2026-01-19 via Nuitee
J
Jamsheer solo_traveller in
9
Very good
Pros:

Net and clean

Cons:

Blanket and comfort looks old

2025-10-26 via Nuitee
C
Chiro solo_traveller in
7
2025-10-15 via Nuitee
S
Suraj solo_traveller in
9
Pros:

Great place to stay. Service was quick..

Cons:

Breakfast could have been better. Could have had the option of Dosa also.

2025-09-28 via Nuitee
S
Sara couple gb
1
Horrific.
Pros:

Absolutely nothing

Cons:

Worst hotel I’ve ever stayed in. The room itself is unclean and unkept. There’s multiple stains on the wall and they have a terrible damp issue. The smell is beyond disgusting. The towels are stained, extremely used and unusable due to the lack of hygiene. Asked for new towels at reception and the towels like the previous ones were in a terrible state.The room has clearly not been cleaned prior to our arrival. The pillows were yellow stained and ripped. There is a bucket in the shower which is stained brown. Limestone marks all over the shower cubicle. When we left the hotel for the day, there was no turnover. And we were locked out of our room. There were tiny bugs in the bed when we first arrived. Considered changing rooms, however, we came as a group and the rest of our friends had the same issue - one of the rooms was infested with ants.
There is a bright ceiling light that is not able to be turned off (same situation with our friend’s rooms!). The photos do not look anything like reality. All surfaces are greasy and unhygienic. The phone in the room has a thick layer of yellow film - truly disgusting. The food is average at best and took a long time to come despite only asking for a sandwich. Extremely difficult to communicate with staff due to language barrier. Fridge does not work. Cannot hang clothes in wardrobe due to horrendous smell. Safe not fixed when reported. The WIFI does not work!! 1 used roll of toilet paper for 2 people for 2 days - asked for some more toilet paper and it arrived with brown splattered spots all over. On the checkout they tried to charge us for someone else’s room expenses - they actively disputed with us regarding the charge. We were relieved to leave. Please refrain from staying here.

2025-09-12 via Nuitee
V
V Roy couple in
3
2025-09-09 via Nuitee
L
Leo Faustin couple in
8
2025-08-22 via Nuitee
D
Detty couple gb
8
Pros:

The room facilities

Cons:

Nothing

2025-08-04 via Nuitee
D
Delphy solo traveller in
9
Superb
Pros:

Best room arrangements and facilities

2025-05-28 via Nuitee
J
John family with young children in
10
Exceptional
2025-05-23 via Nuitee
M
Moncy young couple gb
1
Bad
2025-05-11 via Nuitee
R
Rocky solo traveller in
8
Very good
2025-04-24 via Nuitee
V
Vishnu young couple in
8
Very good
2025-01-12 via Nuitee
S
Selina young couple de
4
Disappointing
Pros:

The staff was very nice and polite,
location is in the city center

Cons:

We were disappointed that nobody told us that there is a construction site at the moment. The hotel lobby does not exist, you have to walk through dirt. The shower was not very clean, also the walls in the dining hall are quite dirty.

2024-02-04 via Nuitee
S
Sujo family with young children kw
9
Superb
2023-09-25 via Nuitee
S
Suzvibes family with young children ca
7
Good
Pros:

Overall I liked the hotel. Staffs were very nice. Rooms were good. Food was good too.

Cons:

Bed sheets and blankets could have been better. Bathrooms could have been stain free. For the price you are charging, we get other hotels there in Thodupzha with this kind of cleanliness with less charge. I booked this hotel with great expectation to stay in a clean room. It was overall clean, but not wat we expect from the pictures and they had such good review.

2023-09-21 via Nuitee
K
Kurian young couple in
9
Superb
2023-09-20 via Nuitee
J
Janaki family with young children sa
8
Nice rooms, great location, very good staff.
Pros:

Limited items, but good Kerala style breakfast.

2023-07-31 via Nuitee