Hotel Ceasar Palace

Hotels
7.5 (39 reviews)
Gandhi Square Thodupuzha, Idukki Dist. Kerala, Pin: 685584 , Thodupuzha , in

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Quick service
Good location
Cons:
Extremely unclean
Terrible room quality

Categories

Cleanliness
4.71
The room itself is unclean and unkept. There are multiple stains on the wall and a terrible damp issue.
Service
9.68
Standard quality for this hotel tier, but issues with communication were noted due to language barrier.
Location
9.72
Standard quality for this hotel tier.
Room Quality
4.17
Pillows were stained and ripped, and the room had bugs.
Amenities
9.7
Standard quality for this hotel tier.
Value for Money
8.66
Given the cleanliness issues, it does not represent good value.
Food and Beverage
6.71
Food is average at best and took a long time to arrive.
Overall Experience
6.68
Overall, an unpleasant stay due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:51

Property Description

Luxurious Accommodation with Scenic Views

Elegant Rooms and Exceptional Service

Indulge in comfort with air-conditioned rooms equipped with modern amenities like flat-screen TVs, free WiFi, and private bathrooms. Enjoy a delicious continental or buffet breakfast during your stay.

Relaxing Garden and Convenient Facilities

Unwind in the hotel's garden or on the terrace, or dine at the on-site restaurant. Benefit from 24-hour front desk assistance, room service, and free parking. Additionally, take advantage of the paid airport shuttle service for a hassle-free journey.

Experience a tranquil stay at Hotel Ceasar Palace - book now for a memorable getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 39 reviews
Cleanliness: 4.71
Service: 9.68
Location: 9.72
Room Quality: 4.17
Amenities: 9.7
Value for Money: 8.66
Food and Beverage: 6.71
Overall Experience: 6.68
T
talib • solo_traveller • om
9
Pros:

Location and staff with the manager vasdive

2026-07-19 • via Nuitee
B
Bibin • extended_group • gb
5
2026-05-17 • via Nuitee
S
SREE KUMAR • solo_traveller • in
6
Pros:

Location was good.

Cons:

No responsible staff at Restaurant to attend. Only Bengali were there. One staff member took my phone call for tea. After half an hour, I tried again for tea. Another guy has attended. Said OK. After 10 minutes one guy informed me that no tea was there.

Pathetic response.

AC remote was an old one.

2026-05-07 • via Nuitee
M
Muhammed Shareef • extended_group • ge
1
2026-04-23 • via Nuitee
A
Aleksandra • couple • pl
9
Clean and good, big room
Pros:

Good hotel, with a bar nearby, all staff really friendly. I Highly reccomend this hotel. Possible Late Check out. Big room.

Cons:

Breakfast was not good, only Toast Bread, no water, only watermelone juice or Tee or coffee.

2026-02-10 • via Nuitee
S
Scaria • couple • us
4
Enough for one night stay.
Pros:

Very few choices. What ever they served was good.

Cons:

Toilets not very clean. Had no toilet paper. Hand towels was very worn out.

2026-01-23 • via Nuitee
F
Fathima • family_with_children • in
8
2026-01-19 • via Nuitee
J
Jamsheer • solo_traveller • in
9
Very good
Pros:

Net and clean

Cons:

Blanket and comfort looks old

2025-10-26 • via Nuitee
C
Chiro • solo_traveller • in
7
2025-10-15 • via Nuitee
S
Suraj • solo_traveller • in
9
Pros:

Great place to stay. Service was quick..

Cons:

Breakfast could have been better. Could have had the option of Dosa also.

2025-09-28 • via Nuitee
S
Sara • couple • gb
1
Horrific.
Pros:

Absolutely nothing

Cons:

Worst hotel I’ve ever stayed in. The room itself is unclean and unkept. There’s multiple stains on the wall and they have a terrible damp issue. The smell is beyond disgusting. The towels are stained, extremely used and unusable due to the lack of hygiene. Asked for new towels at reception and the towels like the previous ones were in a terrible state.The room has clearly not been cleaned prior to our arrival. The pillows were yellow stained and ripped. There is a bucket in the shower which is stained brown. Limestone marks all over the shower cubicle. When we left the hotel for the day, there was no turnover. And we were locked out of our room. There were tiny bugs in the bed when we first arrived. Considered changing rooms, however, we came as a group and the rest of our friends had the same issue - one of the rooms was infested with ants.
There is a bright ceiling light that is not able to be turned off (same situation with our friend’s rooms!). The photos do not look anything like reality. All surfaces are greasy and unhygienic. The phone in the room has a thick layer of yellow film - truly disgusting. The food is average at best and took a long time to come despite only asking for a sandwich. Extremely difficult to communicate with staff due to language barrier. Fridge does not work. Cannot hang clothes in wardrobe due to horrendous smell. Safe not fixed when reported. The WIFI does not work!! 1 used roll of toilet paper for 2 people for 2 days - asked for some more toilet paper and it arrived with brown splattered spots all over. On the checkout they tried to charge us for someone else’s room expenses - they actively disputed with us regarding the charge. We were relieved to leave. Please refrain from staying here.

2025-09-12 • via Nuitee
V
V Roy • couple • in
3
2025-09-09 • via Nuitee
L
Leo Faustin • couple • in
8
2025-08-22 • via Nuitee
D
Detty • couple • gb
8
Pros:

The room facilities

Cons:

Nothing

2025-08-04 • via Nuitee
D
Delphy • solo traveller • in
9
Superb
Pros:

Best room arrangements and facilities

2025-05-28 • via Nuitee
J
John • family with young children • in
10
Exceptional
2025-05-23 • via Nuitee
M
Moncy • young couple • gb
1
Bad
2025-05-11 • via Nuitee
R
Rocky • solo traveller • in
8
Very good
2025-04-24 • via Nuitee
V
Vishnu • young couple • in
8
Very good
2025-01-12 • via Nuitee
S
Selina • young couple • de
4
Disappointing
Pros:

The staff was very nice and polite,
location is in the city center

Cons:

We were disappointed that nobody told us that there is a construction site at the moment. The hotel lobby does not exist, you have to walk through dirt. The shower was not very clean, also the walls in the dining hall are quite dirty.

2024-02-04 • via Nuitee