Gran Hotel Napoleón

Hotels
6.9 (25 reviews)
Rocafuerte 10-45 Lalama , Ambato , ec

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Luggage storage
Tour desk
Ironing service
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Buena ubicación
Desayuno bien atendido
Cons:
Falta de limpieza
Pésima atención al cliente

Categories

Cleanliness
5.11
Control de calidad falta en la limpieza de cama.
Service
7.58
La atención del personal fue muy amable, pero hubo problemas con el pago.
Location
8.62
La ubicación muy buena.
Room Quality
5.57
La habitación era muy pequeña, apenas se podía mover.
Amenities
7.6
Cuenta con parqueadero privado.
Value for Money
6.06
El precio no justifica la experiencia por el mal servicio y limpieza.
Food and Beverage
8.11
El desayuno fue bien atendido.
Overall Experience
6.58
Una experiencia mixta, buena ubicación pero problemas de atención y limpieza.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:59

Property Description

Luxurious Accommodation
Gran Hotel, centrally located in Ambato, offers a luxurious stay just 50 meters from the Medalla Milagrosa Church. The modernly decorated rooms are equipped with a flat-screen TV and a private bathroom, ensuring a comfortable and convenient stay for all guests.

Convenient Amenities
Enjoy complimentary WiFi throughout the property and make use of the events venue for special occasions. The 24-hour front desk is at your service, catering to your every need and ensuring a seamless stay.

Explore Nearby Attractions
Venture out to Baños, located just 29 km away, or visit San Andrés, which is 40 km from Gran Hotel. Immerse yourself in the local culture and attractions while staying at our exquisite hotel.

Ready to experience luxury and convenience at Gran Hotel? Book your stay now!

Important information:

Please note breakfast is not served on Sundays. Only available from Monday to Saturday.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$8.20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.9
Based on 25 reviews
Cleanliness: 5.11
Service: 7.58
Location: 8.62
Room Quality: 5.57
Amenities: 7.6
Value for Money: 6.06
Food and Beverage: 8.11
Overall Experience: 6.58
F
FERNANDO • solo_traveller • ec
6
Pros:

Aceptable. Y me atendió la dueña

Cons:

Control de calidad falta en la limpieza de cama

2025-09-09 • via Nuitee
I
Ibañez • family_with_children • ec
4
DECEPCIONADA
Cons:

EL PARQUEADERO QUEDA A UNA CUADRA FUERA DEL HOTEL NUNCA SE NOS DIJO QUE EL DESAYUNO ERA HASTA LAS 9 ASI QUE PERDIMOS EL DESAYUNO DE 3 QUE RESERVAMOS POR ESTA APLICACION Y 2 PERSONAS QUE CONTRATAMOS DIRECTAMENTE EL EL HOTEL, ADEMAS ME DIJIERON QUE POR 50 DOLARES QUE PAGUE NO ACEPTABAN TARJETA SOLO EFECTIVO, NI CON EL DE UNA NO NOS DEJARON PAGAR.

2025-08-29 • via Nuitee
J
Johnny • family_with_children • ec
8
Excelente ubicación
Pros:

La atención del personal muy amable. La ubicación muy buena.

Cons:

Que limpiarán la habitación sin que estemos presentes y antes de la hora del check-out

2025-08-28 • via Nuitee
P
Paul • couple • ec
7
Cons:

La habitación era muy pequeña, apenas se podía mover y era para dos personas

2025-08-18 • via Nuitee
M
mauricio • couple • ec
8
Lo recomiendo
Pros:

Ubicación

Cons:

No tengo comentarios

2025-08-16 • via Nuitee
• family_with_children • ec
3
Pésima atención
Pros:

El desayuno

Cons:

La atención, pésima, además un problema al
Momento de pagar, el recepcionista no sabía cómo usar el post de tarjetas, además empieza a subirme la voz porque EL no podía usar la máquina y quería que se cancele en efectivo, le expliqué que no tenía ese dinero ya que está planificado pagar con tarjeta y empezó a perder el control, pésimo servicio

2025-08-14 • via Nuitee
• couple • ec
7
Pros:

La señora que nos atendió en el desayuno, lo hizo de forma muy cortes, amigable y atenta

2025-08-14 • via Nuitee
• family_with_children • ec
10
Exelente
Pros:

La ubicación y cuenta con parqueadero privado

2025-08-12 • via Nuitee
E
Esteban • group • ec
6
Pleasant
Pros:

Good location close to main square where all the activities are taking place

Cons:

internet connection was slow and bad coverage in the room had to stay nearby the door in order to use it

2025-04-02 • via Nuitee
F
Fabian • solo traveller • ca
7
Lack of attention.
Pros:

The property was clean .

Cons:

I was the only person at the time . Breakfast was very simple.

2024-12-27 • via Nuitee
V
Vanessa • group • ec
5
Overall stay was okay. Unfortunately, there were power shortages during that time. The people administering the hotel we
Pros:

People were friendly. Room a little dusty. Beds were comfortable. Bathroom needs more space to move around and a small cabinet to store bathroom items. Breakfast was very good.

Cons:

No elevator. My mom had a hard time going up the stairs.

2024-11-13 • via Nuitee
F
Frank • review category business travellers • ec
8
Very good
2024-08-29 • via Nuitee
P
Prado • review category business travellers • ec
6
Pleasant
2024-08-26 • via Nuitee
S
Simon • with friends • de
8
Very good
2024-02-23 • via Nuitee
V
Vladdovr • solo traveller • ec
10
Exceptional
2024-02-14 • via Nuitee
C
Clifford • solo traveller • us
5
Passable
2023-10-24 • via Nuitee
R
Richard • solo traveller • nl
6
Pleasant
2023-09-24 • via Nuitee
W
William • young couple • us
10
The staff that work there are very nice and friendly.
Pros:

your kindness

Cons:

the difficulty of connecting to the wifi network

2023-08-02 • via Nuitee
C
Carvalho • family with young children • nl
7
Good
2023-02-23 • via Nuitee
P
Patrick • group • ie
5
Passable
2023-02-22 • via Nuitee