King Rock Boutique Hotel

Hotels
8.7 (334 reviews)
Behind Wat Damnak, Salar Kamroeuk, Siem Reap, Cambodia. , Siem Reap , kh

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Excellent location (quiet but central)
Pool and jacuzzi
Spa and massage services
Spacious, well-decorated rooms
Good value/affordable pricing
Water refill and good breakfast (many positive remarks)
Transfers and excursions available
Cons:
Musty smell in some rooms / cleanliness concerns
Air conditioning failures and room moves
Occasional rude or inexperienced staff members
Breakfast inconsistency / limited options for some guests
Minor bathroom maintenance issues (loose tap, water pooling)
Common areas need more regular cleaning

Categories

Cleanliness
7.5
Multiple reviews mention musty smells in rooms and that common areas require more frequent cleaning; some rooms required repeated attention (aircon issues also affected perceived cleanliness).
Service
9.1
Consistently praised staff described as incredibly kind, helpful and supportive; occasional reports of rude or inexperienced staff when handling certain situations reduce this slightly.
Location
9
Frequently noted as quiet yet within walking distance to the city centre/market and close to attractions (Angkor Wat cab ride), making location a strong positive.
Room Quality
8.8
Many guests describe spacious, well-appointed rooms (balconies, floor-to-ceiling windows, jacuzzi), though a few reports mention bathroom maintenance issues and intermittent musty odours.
Amenities
9
Pool, spa, jacuzzi, massage services, water refill and transfer/excursion offerings are highlighted positively and considered good value and well executed.
Value for Money
9
Several guests call the price very reasonable for the services provided (good transfers, spa and staff service), indicating strong perceived value.
Food and Beverage
8.2
Breakfast receives mixed feedback — some rave about an excellent buffet while others note limited options/variation and occasional need to request service; overall positive but somewhat inconsistent.
Overall Experience
9
The majority of reviews are highly positive about the stay (friendly staff, good location, comfortable rooms and amenities), with minor issues (cleaning/maintenance, isolated staff rudeness) not outweighing the good impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-01 22:26

Property Description

Luxurious Accommodation in Siem Reap

Relaxation and Recreation
Escape the city chaos at King Rock Boutique Hotel's serene location with an outdoor pool and a cozy bar for unwinding.

Convenient Amenities
Enjoy complimentary airport pickup, free WiFi, and shuttle services to the city center. The air-conditioned rooms with flat-screen TVs and en suite bathrooms ensure a comfortable stay.

Explore with Ease
Take advantage of the 24-hour front desk for tour bookings and bicycle rentals to discover the wonders of Siem Reap effortlessly.

Book your stay at King Rock Boutique Hotel for a tranquil and convenient experience in Siem Reap.

Important information:

Please note that the property offers complimentary airport pickup services between 07:00 to 22:00 by Tuk Tuk. Guests are required provide arrival details in advance using the Special Requests box available. Airport pickups outside of these hours are subject to additional charges.

Please note that the complimentary shuttle service to the city center runs from 10:00 to 18:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 334 reviews
Cleanliness: 7.5
Service: 9.1
Location: 9
Room Quality: 8.8
Amenities: 9
Value for Money: 9
Food and Beverage: 8.2
Overall Experience: 9
G
Gianluca • couple • it
9
Always recommended when visiting Siem Reap
Pros:

My favorite hotel in Siem Reap

Cons:

Psy attention to breakfast

2026-09-10 • via Nuitee
K
Khan • couple • kh
1
Super bad
Pros:

Most bad hotel in siem reap alot of frogs in hotel everywhere mosquitoes lizards on wall's everywhere smelly room floor tiles so bad old smelly room it's not hotel it's look like you stay in Amazon jungle with animals

Cons:

Most bad hotel in siem reap alot of frogs in hotel everywhere mosquitoes lizards on wall's everywhere smelly room floor tiles so bad old smelly room it's not hotel it's look like you stay in Amazon jungle with animals

2026-09-07 • via Nuitee
A
Antony • family_with_children • gb
4
Disappointed I’m afraid
Pros:

Staff were ok.

Cons:

My room smelt damp and seemed dirty.

2026-08-27 • via Nuitee
A
Anis • couple • gb
1
This is the place to avoid
Pros:

Location close to pub street and the staff were really
nice and friendly.

Cons:

Dirty, musty, unhygienic, plenty of mould wherever you look, run down and in need of refurbishment. The pictures are misleading and don’t represent the current state of the property. You won‘t be able to enjoy the outside space nor the jacuzzi due to the uncontrolled „wildlife“ that can get into your room if you keep the windows open. Other than plenty of wild leaves falling from the surrounding tree, you can enjoy the jacuzzi with birds‘ poo, big red ants fighting each other and mould between the tiles, you need to make sure you don’t catch some sort of fungus. Your breakfast will be shared with the resident ants and many little flies, that if you don’t mind the filthy cushions you will be sitting on in the „restaurant“. Your will share your room with wall climbing frogs, spiders, ants, lizards, geckos and grasshoppers. You will fill your lungs with musty smells and black mould that was painted over and you might be sitting or touching a previous guest’s dried blood. You need to keep a watch for the rats running, climbing trees and playing with bread in your terrace.
Just a disgusting place with no standards. We didn’t enjoy anything about this place at all, we felt like prisoners in the room as we feared what creature can get into the room. If you book this hotel you’ll be wasting your time, money and energy. We booked 4 nights and literally run away after 2 nights with our suitcases at 10pm looking for a different hotel, after already moving rooms once and being offered 2 other rooms one was nauseatingly smelly and of a lower category and in the other a huge spider was roaming around the bathtub and a lizard was having a stroll across the bathroom wall. Luckily the manager agreed to refund us the 2 last nights. Awful!

2026-08-26 • via Nuitee
E
Esther • solo_traveller • es
10
Pros:

Todo.

Cons:

Todo bien.

2026-08-19 • via Nuitee
S
Sokleap • couple • kh
9
Friendly staff, right location and comfortable stay
Pros:

The good location close to every central points

Cons:

Generally I like the property

2026-08-18 • via Nuitee
N
NIKITA • couple • my
9
Value for money with friendly staff and proximity to the restaurants.
Pros:

Very friendly and helpful staff that helped along the way and managed the room check-in appropriately to meet our expectations.

Cons:

The photos in Booking.com were showing a bathtub inside the room, whereby upon check-in our room did not have it. The website should post the photos that reflect the real room layout and view.

2026-08-15 • via Nuitee
K
Kenneth • family_with_children • us
10
What a wonderful place to stay
Pros:

This is a very nice hotel and the rooms were amazing. The staff was super friendly. Breakfast was great and everything was perfect. Love this hotel.

Cons:

There was nothing wrong with this hotel. Everything was great.

2026-08-15 • via Nuitee
G
Gianluca • couple • it
9
My favorite hotel every time I visit Siem Reap
Pros:

My favorite hotel in Siem Reap. Kim and staff are excellent and very knowledgeable and supportive

Cons:

Nothing to report

2026-08-02 • via Nuitee
N
Neza • solo_traveller • si
10
2026-07-18 • via Nuitee
A
Ana • solo_traveller • si
10
2026-07-16 • via Nuitee
P
Paul • couple • gb
7
All staff were helpful and friendly
Pros:

Breakfast could be better,good location

Cons:

window blinds broken, no socket near kettle, no sound insulation, gaps around door

2026-07-09 • via Nuitee
R
Rosalie • solo_traveller • de
10
2026-06-14 • via Nuitee
W
William • solo_traveller • th
5
Pros:

One very helpful staff member. Nice pool

Cons:

Aircon kept failing, had to move rooms several times.

some staff didn't seem to know how to handle the situation.

2026-06-10 • via Nuitee
P
Prono • solo_traveller • kh
8
Cons:

For staff that order food in restaurants in the morning, she is so rude to me that I feel she doesn't feel like working and is unhappy with something

2026-05-31 • via Nuitee
U
ursula • couple • de
10
Jederzeit zu empfehlen
Pros:

Moderne luftige Bauweise mit vielen Schattenspendenden Pflanzen. Sehr freundliches Personal. Ein sehr gutes Frühstücksbuffet. Wasserrefill jederzeit möglich. Und natürlich war es auch schön abends nochmal Schwimmengehen zu können. Die Zimmer sind geräumig und geschmackvoll eingerichtet mit Balkon und bodentiefen Fenstern wo man direkt auf Pflanzen blickt.

Cons:

-

2026-05-26 • via Nuitee
• couple • co
10
Pros:

It’s really beautiful and comfortable, and the staff was incredibly KIND

2026-05-26 • via Nuitee
R
Rustam • solo_traveller • in
9
Pros:

The location. Quiet yet within walking distance to city centre.

Cons:

The common areas require to be cleaned regularly.

2026-05-23 • via Nuitee
E
Evert • solo_traveller • au
10
Pros:

Best staff ever great location will always go back there

Cons:

Not a cracker

2026-05-22 • via Nuitee
D
Dalin • family_with_children • kh
8
Good service!
Pros:

Location and service

Cons:

Staff

2026-05-10 • via Nuitee