King Rock Boutique Hotel

Hotels
8.7 (334 reviews)
Behind Wat Damnak, Salar Kamroeuk, Siem Reap, Cambodia. , Siem Reap , KH

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Excellent location (quiet but central)
Pool and jacuzzi
Spa and massage services
Spacious, well-decorated rooms
Good value/affordable pricing
Water refill and good breakfast (many positive remarks)
Transfers and excursions available
Cons:
Musty smell in some rooms / cleanliness concerns
Air conditioning failures and room moves
Occasional rude or inexperienced staff members
Breakfast inconsistency / limited options for some guests
Minor bathroom maintenance issues (loose tap, water pooling)
Common areas need more regular cleaning

Categories

Cleanliness
7.5
Multiple reviews mention musty smells in rooms and that common areas require more frequent cleaning; some rooms required repeated attention (aircon issues also affected perceived cleanliness).
Service
9.1
Consistently praised staff described as incredibly kind, helpful and supportive; occasional reports of rude or inexperienced staff when handling certain situations reduce this slightly.
Location
9
Frequently noted as quiet yet within walking distance to the city centre/market and close to attractions (Angkor Wat cab ride), making location a strong positive.
Room Quality
8.8
Many guests describe spacious, well-appointed rooms (balconies, floor-to-ceiling windows, jacuzzi), though a few reports mention bathroom maintenance issues and intermittent musty odours.
Amenities
9
Pool, spa, jacuzzi, massage services, water refill and transfer/excursion offerings are highlighted positively and considered good value and well executed.
Value for Money
9
Several guests call the price very reasonable for the services provided (good transfers, spa and staff service), indicating strong perceived value.
Food and Beverage
8.2
Breakfast receives mixed feedback — some rave about an excellent buffet while others note limited options/variation and occasional need to request service; overall positive but somewhat inconsistent.
Overall Experience
9
The majority of reviews are highly positive about the stay (friendly staff, good location, comfortable rooms and amenities), with minor issues (cleaning/maintenance, isolated staff rudeness) not outweighing the good impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-01 22:26

Property Description

Luxurious Accommodation in Siem Reap

Relaxation and Recreation
Escape the city chaos at King Rock Boutique Hotel's serene location with an outdoor pool and a cozy bar for unwinding.

Convenient Amenities
Enjoy complimentary airport pickup, free WiFi, and shuttle services to the city center. The air-conditioned rooms with flat-screen TVs and en suite bathrooms ensure a comfortable stay.

Explore with Ease
Take advantage of the 24-hour front desk for tour bookings and bicycle rentals to discover the wonders of Siem Reap effortlessly.

Book your stay at King Rock Boutique Hotel for a tranquil and convenient experience in Siem Reap.

Important information:

Please note that the property offers complimentary airport pickup services between 07:00 to 22:00 by Tuk Tuk. Guests are required provide arrival details in advance using the Special Requests box available. Airport pickups outside of these hours are subject to additional charges.

Please note that the complimentary shuttle service to the city center runs from 10:00 to 18:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 334 reviews
Cleanliness: 7.5
Service: 9.1
Location: 9
Room Quality: 8.8
Amenities: 9
Value for Money: 9
Food and Beverage: 8.2
Overall Experience: 9
G
Guillaume • solo_traveller • de
8
A comfortable stay with genuinely kind staff
Pros:

The room was very spacious and the bed was comfortable. A big positive was the dining room team, they were super nice, communicative, and spoke great English every morning. Mr. Kim, the service manager, was also fantastic, his English is perfect and he was always incredibly helpful whenever I needed assistance. I also appreciated that the staff kindly brought breakfast up to my room while I was stuck waiting for a repair one morning.

Cons:

Overall my stay was good and I genuinely liked the people who work here, but I feel I should share these points honestly so the hotel has a chance to improve. The room had noticeable mold around the AC vents, and getting hot water meant letting the tap run for 10 to 15 minutes each time. The air conditioning was also frustrating to deal with, it has no remote control, only a wall switch, and it blows a strong draft directly onto the bed, so I had to get out of bed multiple times during the night to toggle it on and off. On my first night, the room key snapped inside the lock during normal use. At checkout, there was also an unexpected $15 charge added for the door repair, though they did remove it once I explained the situation. The front desk staff are super nice people, but their English was very limited, which made basic communication really difficult.

2026-11-04 • via Nuitee
N
Nicole • family_with_children • se
10
Pros:

Absolutely luxurious. I really appreciated they let me check out at 14 instead of 12 when my flight was delayed.

2026-11-01 • via Nuitee
J
Julian • family_with_children • es
10
2026-11-01 • via Nuitee
T
Thomas • couple • us
10
Pros:

Softest mattress i have ever slept on.

2026-10-30 • via Nuitee
M
MING CHIEH • family_with_children • tw
8
Pros:

這間飯店讓我最驚艷的是這位帥哥
他的服務態度，是我這趟旅程，
從汶萊，印尼，越南，接著柬埔寨
遇到最誇張好的服務態度
超親切，超級有禮貌
讓我主動上來評論
推薦大家來看他！

飯店房價很大，浴室熱水充沛，水壓強
離市區逛街區很近
離機場接駁巴士也很近
早餐簡單，可以吃飽
整體整潔乾淨舒服安靜

最後在推一下小哥
飯店要把他留住！

Cons:

浴缸太大，很浪費水

2026-10-21 • via Nuitee
D
Darren • solo_traveller • au
8
Nice room, convenient location as very close to riverside dining and old market
Pros:

Good location

Cons:

Daily room cleaning was a little hit and miss

2026-10-13 • via Nuitee
F
Felix • solo_traveller • de
10
Pros:

Großes Zimmer

2026-10-12 • via Nuitee
M
Ming • solo_traveller • cn
9
我很满意
Pros:

前台小姐姐的服务很周到，很有耐心。一开始分给我们的一楼房间太潮了，我们提出要换房间，也都很耐心的帮助我们。位置非常靠近pub street，吃东西逛夜市都方便。门口有一只小黄狗，每天晚上回来都能看到它，哈哈哈睡得像一只贝果🥯，特别可爱。

Cons:

床垫对我来说有点太软了，睡起来有点累，貌似不是所有床都这么软。后来我们换到二楼的蜜月套房，那个床垫有点过于软了。

2026-10-09 • via Nuitee
J
Josh • family_with_children • au
10
Pros:

The staff were fantastic and very friendly. Pool was great and the location was excellent.

2026-10-08 • via Nuitee
G
Gianluca • couple • it
9
Always recommended when visiting Siem Reap
Pros:

My favorite hotel in Siem Reap

Cons:

Psy attention to breakfast

2026-09-10 • via Nuitee
K
Khan • couple • kh
1
Super bad
Pros:

Most bad hotel in siem reap alot of frogs in hotel everywhere mosquitoes lizards on wall's everywhere smelly room floor tiles so bad old smelly room it's not hotel it's look like you stay in Amazon jungle with animals

Cons:

Most bad hotel in siem reap alot of frogs in hotel everywhere mosquitoes lizards on wall's everywhere smelly room floor tiles so bad old smelly room it's not hotel it's look like you stay in Amazon jungle with animals

2026-09-07 • via Nuitee
A
Antony • family_with_children • gb
4
Disappointed I’m afraid
Pros:

Staff were ok.

Cons:

My room smelt damp and seemed dirty.

2026-08-27 • via Nuitee
A
Anis • couple • gb
1
This is the place to avoid
Pros:

Location close to pub street and the staff were really
nice and friendly.

Cons:

Dirty, musty, unhygienic, plenty of mould wherever you look, run down and in need of refurbishment. The pictures are misleading and don’t represent the current state of the property. You won‘t be able to enjoy the outside space nor the jacuzzi due to the uncontrolled „wildlife“ that can get into your room if you keep the windows open. Other than plenty of wild leaves falling from the surrounding tree, you can enjoy the jacuzzi with birds‘ poo, big red ants fighting each other and mould between the tiles, you need to make sure you don’t catch some sort of fungus. Your breakfast will be shared with the resident ants and many little flies, that if you don’t mind the filthy cushions you will be sitting on in the „restaurant“. Your will share your room with wall climbing frogs, spiders, ants, lizards, geckos and grasshoppers. You will fill your lungs with musty smells and black mould that was painted over and you might be sitting or touching a previous guest’s dried blood. You need to keep a watch for the rats running, climbing trees and playing with bread in your terrace.
Just a disgusting place with no standards. We didn’t enjoy anything about this place at all, we felt like prisoners in the room as we feared what creature can get into the room. If you book this hotel you’ll be wasting your time, money and energy. We booked 4 nights and literally run away after 2 nights with our suitcases at 10pm looking for a different hotel, after already moving rooms once and being offered 2 other rooms one was nauseatingly smelly and of a lower category and in the other a huge spider was roaming around the bathtub and a lizard was having a stroll across the bathroom wall. Luckily the manager agreed to refund us the 2 last nights. Awful!

2026-08-26 • via Nuitee
E
Esther • solo_traveller • es
10
Pros:

Todo.

Cons:

Todo bien.

2026-08-19 • via Nuitee
S
Sokleap • couple • kh
9
Friendly staff, right location and comfortable stay
Pros:

The good location close to every central points

Cons:

Generally I like the property

2026-08-18 • via Nuitee
K
Kenneth • family_with_children • us
10
What a wonderful place to stay
Pros:

This is a very nice hotel and the rooms were amazing. The staff was super friendly. Breakfast was great and everything was perfect. Love this hotel.

Cons:

There was nothing wrong with this hotel. Everything was great.

2026-08-15 • via Nuitee
N
NIKITA • couple • my
9
Value for money with friendly staff and proximity to the restaurants.
Pros:

Very friendly and helpful staff that helped along the way and managed the room check-in appropriately to meet our expectations.

Cons:

The photos in Booking.com were showing a bathtub inside the room, whereby upon check-in our room did not have it. The website should post the photos that reflect the real room layout and view.

2026-08-15 • via Nuitee
G
Gianluca • couple • it
9
My favorite hotel every time I visit Siem Reap
Pros:

My favorite hotel in Siem Reap. Kim and staff are excellent and very knowledgeable and supportive

Cons:

Nothing to report

2026-08-02 • via Nuitee
N
Neza • solo_traveller • si
10
2026-07-18 • via Nuitee
A
Ana • solo_traveller • si
10
2026-07-16 • via Nuitee