The Carrington Aparthotel by Totalstay

Hotels
Totalstay
8.1 (672 reviews)
112 Loop Street , Cape Town , za

Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Safety deposit box
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean and well-equipped
Central location
Welcoming staff
Good value for money
Cons:
Poor cleanliness
No air conditioning
Noise from construction
Small rooms

Categories

Cleanliness
6.68
The cleanliness was disappointing with stains on towels and bedding.
Service
8.65
The staff were welcoming and helpful, providing a smooth check-in/check-out experience.
Location
8.69
The location is central and convenient with easy access to restaurants and attractions.
Room Quality
7.64
Mixed reviews on room quality; some comments about small size and lack of A/C.
Amenities
7.67
Basic amenities are provided, but there were complaints about air conditioning and WiFi.
Value for Money
8.63
Guests feel it is a nice hotel for the price, offering good value for a short stay.
Food and Beverage
8.28
Not specifically mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.55
Overall positive experience with concerns mainly around cleanliness and room comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:56

Property Description

Luxurious Accommodation in Cape Town
The Carrington Aparthotel by Totalstay offers a prime location near Cape Town's center, boasting free WiFi and fully equipped kitchens in every unit.

Family-Friendly and Sustainable
Enjoy the convenience of family rooms and a sun terrace, all while staying in a sustainable apartment just a stone's throw away from key attractions like Robben Island Ferry and V&A Waterfront.

Modern Amenities for a Comfortable Stay
Each unit features a desk, flat-screen TV, and a private bathroom, ensuring a comfortable stay. Additionally, guests can make use of the fridge, stovetop, and kitchenware provided.

Experience the perfect blend of comfort and convenience at The Carrington Aparthotel. Book now for an unforgettable stay in Cape Town!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 672 reviews
Cleanliness: 6.68
Service: 8.65
Location: 8.69
Room Quality: 7.64
Amenities: 7.67
Value for Money: 8.63
Food and Beverage: 8.28
Overall Experience: 8.55
R
Ramoreki couple za
10
2026-04-17 via Nuitee
G
Grant couple za
7
2026-04-16 via Nuitee
E
Edwin couple nl
7
Prima verblijf en redelijk centraal gelegen in Kaapstad
Pros:

De kamers waren mooi ingericht en schoon. Ook de receptie was erg behulpzaam. We waren namelijk voor onze inchecktijd aangekomen en onze kamer was nog niet klaar. Ze heeft toen een schoonmaker gevraagd als eerste onze kamer schoon te maken waarna we een uur later direct van onze kamer gebruik konden maken.

Cons:

Er is geen airconditioning. Er was wel een ventilator die ons prima

2026-04-11 via Nuitee
H
Herman solo_traveller na
10
Beautiful!
Pros:

The staff! The Location! I had the best Signal Hill and Bo-Kaap views from my windows.

Cons:

Takes a while for the refund to reflect on my end. Card method.

2026-04-06 via Nuitee
S
Sidi couple za
10
Very nice and clean with friendly staff
Pros:

Every thing

Cons:

Nothing it was perfect

2026-04-04 via Nuitee
F
Figueredo couple za
1
2026-04-04 via Nuitee
M
Marco solo_traveller za
8
2026-04-04 via Nuitee
C
Christo couple za
8
2026-04-01 via Nuitee
R
Rorisang Saul couple za
7
2026-03-31 via Nuitee
L
Lusanda couple za
8
2026-03-30 via Nuitee
M
MK couple za
7
Pros:

Neat and clean. Central and walking distance to reataurants and bars in CBD area.

Cons:

No aircon, but we opened the windows and there was a fan. Small towels.

2026-03-30 via Nuitee
T
Theodore solo_traveller za
3
2026-03-25 via Nuitee
S
Samantha couple za
1
Pros:

A health hazard. Left with Norovirus and a hospital stay. Avoid.

Rating: ★☆☆☆☆ (1/10)

My stay at this hotel turned into a medical nightmare. From the moment we checked in, the smell in the hallway and our room was overwhelming—a foul, musty odor mixed with a strong chemical cleaner that seemed to be trying, and failing, to mask something rotting. We should have trusted our instincts and left then.

Unfortunately, we didn’t. Within 48 hours of checking out, both my partner and I fell violently ill. We were diagnosed with Norovirus and were so severely dehydrated that we both required separate admissions to the hospital for IV fluids and monitoring.

Given the initial smell, the clear lack of hygiene standards, and the incubation period of the virus, it is undeniable that we contracted this from the hotel. It was the most expensive and dangerous vacation we have ever taken. I am now facing hundreds in medical bills and lost time from work.

Management, you have a serious contamination issue on your property. Do not stay here unless you want to risk your health.

2026-03-24 via Nuitee
S
Samantha couple za
1
Pros:

A health hazard. Left with Norovirus and a hospital stay. Avoid.

Rating: ★☆☆☆☆ (1/10)

My stay at this hotel turned into a medical nightmare. From the moment we checked in, the smell in the hallway and our room was overwhelming—a foul, musty odor mixed with a strong chemical cleaner that seemed to be trying, and failing, to mask something rotting. We should have trusted our instincts and left then.

Unfortunately, we didn’t. Within 48 hours of checking out, both my partner and I fell violently ill. We were diagnosed with Norovirus and were so severely dehydrated that we both required separate admissions to the hospital for IV fluids and monitoring.

Given the initial smell, the clear lack of hygiene standards, and the incubation period of the virus, it is undeniable that we contracted this from the hotel. It was the most expensive and dangerous vacation we have ever taken. I am now facing hundreds in medical bills and lost time from work.

Management, you have a serious contamination issue on your property. Do not stay here unless you want to risk your health.

2026-03-24 via Nuitee
C
Chubby couple za
8
Good value for money, always clean, friendly staff. Check-out time too early
Pros:

Always very clean and friendly staff as well.

Cons:

Early check-out time

2026-03-24 via Nuitee
N
Nomfundo couple za
9
Pros:

Its very neat the staff very warm and friendly

2026-03-24 via Nuitee
N
Nelisiwe couple za
10
2026-03-23 via Nuitee
S
Sean solo_traveller za
8
2026-03-21 via Nuitee
V
valmir couple za
5
2026-03-19 via Nuitee
P
Priscilla couple de
8
Good value for the price you pay!!
Pros:

The staff was friendly, the room very clean and bathroom was big. Apartment was nice and cozy, WiFi was working fine and rooftop has a nice view on Table Mountain.
For the price we paid we were very satisfied!!

2026-03-17 via Nuitee