Hotel Palace México

Hotels
8 (1966 reviews)
7 Ignacio Ramírez Colonia Tabacalera , Mexico City , mx

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean rooms
Cons:
Old facilities
Lack of air conditioning
Room size issues

Categories

Cleanliness
7.96
General cleanliness is mentioned positively, though some reviews mentioned the need for better towels.
Service
8.43
Most reviews commend the friendly staff, though a few expressed mixed feelings about some employees.
Location
8.97
Repeatedly praised for its excellent proximity to attractions.
Room Quality
7.42
Mixed feedback; while some appreciated comfort, others noted issues with size and amenities.
Amenities
6.95
Some rooms lack air conditioning and other amenities, which was highlighted negatively.
Value for Money
8.41
Good value for the price considering location and overall service.
Food and Beverage
7.96
Breakfast is mentioned positively, but there are suggestions for improvement.
Overall Experience
7.93
Generally positive experiences, though some guests expressed dissatisfaction with specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:22

Property Description

Convenient Location in Mexico City

Located just 1.5 km from Museo de Memoria y Tolerancia, Hotel Palace México offers a comfortable stay with easy access to popular attractions. The Museum of Fine Arts and Palacio de Correos are also nearby, making it a perfect choice for travelers interested in exploring the city.

Comfortable Rooms and Amenities

Each room at Hotel Palace México is equipped with essential amenities such as a desk, TV, and a private bathroom. Guests can enjoy a cozy stay with complimentary bed linen and towels provided. The 3-star hotel also offers room service, ensuring a convenient and relaxing experience for all guests.

Delicious American Breakfast and Nearby Attractions

Start your day right with an American breakfast served every morning at the hotel. For those looking to explore, popular landmarks like the United States Embassy, Museo de Arte Popular, and The Angel of Independence are just a short distance away. Don't miss the chance to experience the vibrant culture and history of Mexico City during your stay at Hotel Palace México.

Important information:

Please Note: When booking 6 rooms or more, different policies and additional supplements may apply and the guest will be charged a prepayment of 50% at any time the property will contact directly with the contact details.

All reservations that include 4 rooms or more require an advance payment of 50% of the total, 30 days before the arrival date.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 1966 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 6.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
J
johnny • solo_traveller • mx
8
2026-07-25 • via Nuitee
V
V • solo_traveller • mx
10
Pros:

Clean exceptional location

Cons:

Rooms near street noisy

2026-07-25 • via Nuitee
P
Perdigon • solo_traveller • co
6
Pros:

Ubicación, perfecto

Cons:

Las instalaciones, ya es hora de renovar mobiliario y acabo de las habitaciones, se ven muy desgastados y viejos.

2026-07-25 • via Nuitee
S
Sanchez • family_with_children • mx
10
En términos generales estuvo excelente
Pros:

La ubicación, el trato muy amable del personal, la limpieza en fin todo muy bien

2026-07-25 • via Nuitee
G
GUTIERREZ • solo_traveller • mx
10
Pros:

La cercanía con el metro, y varios puntos de interés.

2026-07-24 • via Nuitee
R
Roberto • solo_traveller • mx
8
Pros:

La ubicación, está a unos pasos del monumento a la revolución

Cons:

Que no tuvieran nuestra reserva y tuvieron que darnos una habitación diferente

2026-07-24 • via Nuitee
J
Jimenez • solo_traveller • mx
10
2026-07-23 • via Nuitee
A
Aura Natalia • solo_traveller • mx
8
Pros:

La ubicación es excelente

Cons:

Le falta mantenimiento

2026-07-23 • via Nuitee
G
Gustavo • solo_traveller • mx
8
Pros:

El personal es muy amable y la atención es excelente

Cons:

Instalaciones deterioradas, y falta ventilación.

2026-07-22 • via Nuitee
Y
Yanelis • solo_traveller • gt
5
Pros:

La ubicación es excelente. El desayunó tipo bufette fue muy bueno y bien elaborado. Y el personal es muy amable.

Cons:

El confort de las habitaciones no me agradó, se sentía mucho olor a cigarro, las toallas deben renovarlas se ven viejas y desgastadas. Ponían un solo jabón y un solo champú pequeñito para dos personas.

2026-07-22 • via Nuitee
O
Ortega • couple • mx
8
Recomendado
Pros:

La ubicación es muy buena así como el precio.

Cons:

El ruido de las tuberías durante la noche

2026-07-21 • via Nuitee
J
Jose Gabriel • solo_traveller • mx
10
2026-07-21 • via Nuitee
A
Ana Laura • solo_traveller • mx
1
2026-07-21 • via Nuitee
J
Jorge • couple • ec
6
Sobrevalorado y antiguo
Pros:

La ubicación

Cons:

Pagué mucho por algo que no costaba

2026-07-20 • via Nuitee
M
Monica • extended_group • mx
9
2026-07-19 • via Nuitee
C
Cruz • solo_traveller • mx
8
Pros:

Desayuno dentro del hotel,el agua con buen potencial y calienta enseguida sin necesidad d desperdiciar agua, la atención del personal, estuve 3 días, respetan en todos los sentidos y excelente ubicación,también hay comida cerca x si no quieres desayunar en el hotel

Cons:

No tienen Netflix 😔

2026-07-19 • via Nuitee
E
Eileen • extended_group • co
8
Una ubicación espectacular
Pros:

Me gustó mucho la ubicación y la atención del personal.

Cons:

Lo único que podría hacerle observación es mejorar el aseo en el baño y en las toallas .

2026-07-19 • via Nuitee
P
Pedro Ivan • solo_traveller • mx
8
Pros:

La ubicación, el personal, lo cómodo

2026-07-18 • via Nuitee
S
Sergio • solo_traveller • mx
10
Pros:

Exelente lugar para descansar

Cons:

La comida habría que ponerle un poco más de atención.

2026-07-18 • via Nuitee
A
Antonio Brito • solo_traveller • br
9
Pros:

Localidade, próximo dos principais pontos turísticos.

Cons:

Não tinha pano de chão no banheiro para enxugar os pés, ao sair do banho.

2026-07-18 • via Nuitee