Hotel Palace México

Hotels
8 (1761 reviews)
7 Ignacio Ramírez Colonia Tabacalera , Mexico City , mx

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Coffee Shop on site
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean rooms
Cons:
Old facilities
Lack of air conditioning
Room size issues

Categories

Cleanliness
7.96
General cleanliness is mentioned positively, though some reviews mentioned the need for better towels.
Service
8.43
Most reviews commend the friendly staff, though a few expressed mixed feelings about some employees.
Location
8.97
Repeatedly praised for its excellent proximity to attractions.
Room Quality
7.42
Mixed feedback; while some appreciated comfort, others noted issues with size and amenities.
Amenities
6.95
Some rooms lack air conditioning and other amenities, which was highlighted negatively.
Value for Money
8.41
Good value for the price considering location and overall service.
Food and Beverage
7.96
Breakfast is mentioned positively, but there are suggestions for improvement.
Overall Experience
7.93
Generally positive experiences, though some guests expressed dissatisfaction with specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:22

Property Description

Convenient Location in Mexico City

Located just 1.5 km from Museo de Memoria y Tolerancia, Hotel Palace México offers a comfortable stay with easy access to popular attractions. The Museum of Fine Arts and Palacio de Correos are also nearby, making it a perfect choice for travelers interested in exploring the city.

Comfortable Rooms and Amenities

Each room at Hotel Palace México is equipped with essential amenities such as a desk, TV, and a private bathroom. Guests can enjoy a cozy stay with complimentary bed linen and towels provided. The 3-star hotel also offers room service, ensuring a convenient and relaxing experience for all guests.

Delicious American Breakfast and Nearby Attractions

Start your day right with an American breakfast served every morning at the hotel. For those looking to explore, popular landmarks like the United States Embassy, Museo de Arte Popular, and The Angel of Independence are just a short distance away. Don't miss the chance to experience the vibrant culture and history of Mexico City during your stay at Hotel Palace México.

Important information:

Please Note: When booking 6 rooms or more, different policies and additional supplements may apply and the guest will be charged a prepayment of 50% at any time the property will contact directly with the contact details.

All reservations that include 4 rooms or more require an advance payment of 50% of the total, 30 days before the arrival date.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 1761 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 6.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
5
5ddb9bc67022700efc30c39d59fae766 • solo_traveller • mx
10
2026-04-19 • via Nuitee
9
973d44d74ec7738d4e2bdefc71703de3 • solo_traveller • gb
3
Too expensive for the quality.
Pros:

Adequate, barely.

Cons:

Worn out facilities, very mediocre.

2026-04-18 • via Nuitee
2
2efc7b99117e736a3a40dd8bad80dbfb • family_with_children • mx
10
ME ENCANTO EL HOTEL Y LA CIUDAD.
Pros:

ME GUSTO QUE LE HOTEL ESTA EN UN PUNTO MUY CENTRICO Y PUEDES IR FACILMENTE CAMINANDO A OTROS LUGARES TURISTICOS.
EL LUGAR ES MUY SEGURO.

Cons:

QUE NO CUENTEN LAS HABITACIONES CON AIRE ACONDICIONADO.
PERO NOS PROPORCIONARON UN ABANICO Y SOLUCIONO EL CALOR.

2026-04-17 • via Nuitee
7
775d6f1c3f5b730c49c01afedb6b185e • couple • co
1
Muy regular
Pros:

No

Cons:

No funciona internet

2026-04-17 • via Nuitee
3
3b8f26d64d91737969455fb2b99878a2 • solo_traveller • mx
6
Pros:

Esta muy céntrico, los cuartos dos tres

Cons:

Una persona del staff fue grosero

2026-04-17 • via Nuitee
E
e8306692a862725a8c44bf83a87275ea • couple • mx
7
2026-04-16 • via Nuitee
F
f8524a62f6f172e2fa1480385307ac7b • solo_traveller • mx
8
Todo bien
Pros:

La habitación pequeña pero cómoda, muy buena ubicación, justo a un lado del Monumento a la Revolución, el hotel antiguo pero todo bien

Cons:

Todo bien

2026-04-16 • via Nuitee
8
84ef0a424808705827076a9bb4529bae • couple • co
8
Pros:

La ubicación es muy buena

Cons:

No hay aire acondicionado ni nevera para guardar bebidas

2026-04-16 • via Nuitee
5
551dbb58b29670a584120855844d6a16 • extended_group • co
5
Buena ubicación para canocer la ciudad
Pros:

La ubicación del Hotel

Cons:

Las duchas con poca presión de agua y las toallas del baño estaban rotas

2026-04-14 • via Nuitee
0
05f91dc8a23571df7273eeaf4e68c3d7 • solo_traveller • mx
10
Pros:

El hotel

Cons:

Elvtraficonpafa llegar

2026-04-14 • via Nuitee
2
24c3d2d47fd372797731f5a616a0e574 • family_with_children • pr
9
2026-04-14 • via Nuitee
E
e6cdd76da6ff7379f79d699f1c424a8a • solo_traveller • mx
10
2026-04-12 • via Nuitee
5
54b2e74a53cf73e48e435e6d24e23303 • solo_traveller • mx
9
2026-04-12 • via Nuitee
2
2635f34a92c671dbd6685659d4fa264b • solo_traveller • mx
8
2026-04-12 • via Nuitee
S
Sandeep • solo_traveller • fr
1
I left the hotel in an hour as it smells
Pros:

Just the low cost

Cons:

Terrible staff and the rooms smell.

I vacated in an hour and booked another hotel

2026-04-11 • via Nuitee
V
Veronica • couple • mx
9
Pros:

La ubicación

Cons:

La regadera estaba completamente oxidada y cuando ingrese el baño olía a cigarro.

2026-04-11 • via Nuitee
M
Maritza Elizabeth • extended_group • mx
9
Buen servicio
Pros:

El desayuno buffet muy rico, no incluye en el hospedaje, pero el personal muy amable.

Cons:

Solo falto una toalla de manos. Pero todo lo demás, ubicación, servicio y precios, excelente.

2026-04-11 • via Nuitee
M
Maritza • solo_traveller • co
3
Hotel viejo por ese precio se puede conseguir algo mucho mejor.
Pros:

La ubicación

Cons:

Las instalaciones viejas, falta aire acondicionado en las habitaciones. Sabanas y toallas viejas, rotas y manchadas. Las almohadas pésimas.

2026-04-11 • via Nuitee
A
Adriana • family_with_children • cr
10
Pros:

La ubicación del hotel es excelente, su personal muy atento, sus habitaciones cómodas y siempre limpias.

Cons:

No poder quedarme más tiempo.

2026-04-10 • via Nuitee
A
Adriana • family_with_children • cr
10
2026-04-10 • via Nuitee