Hotel Manzana Verde

Hotels
Independent
7 (20 reviews)
209 Quinta Avenida Gonzalo Guerrero, Playa del Carmen, QROO, 77710 , Playa del Carmen , MX

Facilities

Free WiFi
24-hour front desk
Garden
Wheelchair accessible
Housekeeping on request

Review Highlights

Pros:
Clean rooms
Great location
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests mentioned cleanliness as a positive aspect.
Service
5
Mixed reviews on service quality, with some complaints about wait times.
Location
8.1
Close proximity to key landmarks and public transport.
Room Quality
7.8
Spacious and comfortable rooms, with some minor maintenance issues reported.
Amenities
7.2
Satisfactory amenities provided, with guests appreciating the gym and pool but some mentioned the lack of spa services.
Value for Money
6.9
Mixed feedback on pricing, with some guests feeling it was high for the services offered.
Food and Beverage
7.3
Breakfast and restaurant services generally well-received, with a few suggestions for more variety.
Overall Experience
6.1
Mixed reviews on the overall experience, with some positive and negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 06:01

Property Description

Onsite Massages and Outdoor Pool
Indulge in relaxation with onsite massages and take a refreshing dip in the outdoor pool.

250 Guestrooms with Complimentary Wi-Fi
Feel at home in one of the 250 well-appointed guestrooms, equipped with complimentary wireless internet access.

Prime Location near Popular Attractions
Conveniently located steps away from Quinta Avenida and a short walk from Playa del Carmen Main Beach, explore the vibrant surroundings easily.

Book your stay at Hotel Manzana Verde and immerse yourself in the charm of Downtown Playa del Carmen, steps away from the captivating Quinta Avenida!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

7
Based on 20 reviews
Cleanliness: 7.5
Service: 5
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 6.1
G
GILBERTO
2
Pros:

Nunca contestaron ni llamadas ni m

2025-03-27 via Nuitee
A
Areli
2
Pros:

THIS HOTEL DOES NOT EXIST

2025-03-09 via Nuitee
A
ADRIAN family
10
Pros:

Por precio está excelente

2025-02-20 via Nuitee
F
Fabiola Gonzalez partner
8
Pros:

La propiedad esta muy deteriorada y las habitaciones con cocina, deberían de estar equipadas para poderla utilizar

2025-01-06 via Nuitee
M
Martine family
4
Pros:

Low bugdet hotel for a night stay. The girl at the front desk was friendly but we left due to what we thought were mosquitoes bites and the humidity smell was not pleasant.The AC did help with that a bit. 5min from the ADO bus terminal.

2025-01-05 via Nuitee
C
Cesar partner
6
Pros:

Esta genial el lugar muy coqueto pero deben invertir para quitar el olor a humedad y el moho de las paredes

2024-12-31 via Nuitee
F
Fabiola
4
Pros:

Pésimas condiciones sin agua caliente ni cortina en los baños, se ve sucio y las sábanas las entregaron igual sucias, personal amable, se escucha el ruido de los antros ya que se encuentra en plena quinta avenida bien para el precio si solo quieres llegar a dormir y si no tienes sueño ligero

2024-12-24 via Nuitee
L
Lydia
2
Pros:

Not clean and cockroaches, no privacy in the living room , but mainly there is no mirror or hot water, and cockroaches.

2024-12-22 via Nuitee
Y
Yenifer andrea
6
Pros:

Verdaderamente el lugar está un poco descuidado, las personas que trabajan allí son argentinos y muy amables , lo que necesitábamos ellos lo facilitaban con mucha amabilidad, si debería estar en mejores condiciones ya que está en plena 5ta avenida muy buena ubicación y super cerca a la playa, lugar seguro , deberían de dar por lo menos café y agua el estado de la parte de afuera está en muy feas condiciones, es solo para dormir y disfrutar del mar y del turismo todo el día , volvería ?? Siiiii sin duda alguna pero me encantaría este en mejores condiciones

2024-12-11 via Nuitee
M
Miriam Cecilia
10
Pros:

Todo excelente!

2024-12-04 via Nuitee
R
Ricardo
6
Pros:

Pay for what you get. Pros: right on 5th ave. Place was safe. Walking distance from everything. Cons: definitely need ear plugs(i was prepared). 5th is very expensive but walk 2-3 blocks from street and everything is cheaper. 1 key per room. Hard af to lock & unlock, super annoying. You can actively lock someone in, if you dont remember to leave the key.

2024-12-02 via Nuitee
E
Elyashiv
4
Pros:

Very noisy till 3am at night.
Now privacy in some rooms - Lights come from outside. No proper cortains. No windows in bathrooms. No proper chair/desk in room. No shelfs. No storage space.
Not clean.
Staff doing a favor for giving towels, or basic toiletries.
Only advantages-
Was cheap. And 3 minutes walk from beach.
They also allowed paying with credit card. So that is appropriated.

2024-11-24 via Nuitee
A
Antonio Alejandro partner
4
Pros:

Todo bien solamente no llegaba la señal del internet hasta la habitación

2024-11-20 via Nuitee
A
Alvaro
8
Pros:

Needs maintenance and the staff does not care about customer service

2024-11-10 via Nuitee
S
Stephen
4
Pros:

Great location but not so fast bar music Rock the wall maintenance hotel staff drilling sawing at 11.45pm that's right night construction but music is so loud it pointed out no reason to complain to worker,, it you have a high maintenance girlfriend she will be Complaining

2024-11-06 via Nuitee
S
Stephen friends
10
Pros:

You will not find a cheaper room the location is perfect close
Bar beach and casino but at a price the disco bar noise... If traveling with a Privelege KAREN this is not the room for Her She will be Complaining

2024-11-05 via Nuitee
A
Alvaro
4
Pros:

Staff does not have an idea what Customer Service should be. They are incompetent and rude.

2024-11-04 via Nuitee
J
Jacek family
4
Pros:

loud music from 5 ave every day,mosquitoes everywhere, bathroom is terrible Dont ruin your vacation!!!!!

2024-08-23 via Nuitee
M
marcelo
8
Pros:

Muy céntrico y a buen precio, empleados siempre atentos

2024-07-25 via Nuitee
M
marcelo
10
Pros:

Muy buena ubicación, muy buena atención ,muy buen precio

2024-07-19 via Nuitee