Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean onsen
Cons:
Small room size
Issues with cleanliness

Categories

Cleanliness
7.68
Some reviews indicate issues with cleanliness, particularly in room upkeep.
Service
9.15
Many reviews mention friendly and helpful staff, providing a very positive service experience.
Location
8.69
Location is frequently praised for being close to public transport and attractions.
Room Quality
7.14
Several mentions of small room sizes, affecting overall satisfaction.
Amenities
8.67
Outstanding amenities, particularly the onsen and outdoor bath, were well-received.
Value for Money
8.13
Good value is noted, though some mention concerns about additional costs.
Food and Beverage
8.48
Food offerings, such as the ramen night snack, received positive feedback.
Overall Experience
8.45
Guests frequently express satisfaction with their stays, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:23

Property Description

Modern Rooms with Free Wi-Fi
Dormy Inn Matsumoto, just a 3-minute walk from JR Matsumoto Station, offers modern rooms with free Wi-Fi. Each air-conditioned room is non-smoking and comes equipped with a flat-screen TV, refrigerator, and private bathroom with a hairdryer. An air purifier/humidifier is also provided for your comfort.

Relaxation and Wellness Amenities
Guests can unwind in the hot-spring bath, sauna, and indoor/outdoor public baths at Dormy Inn Matsumoto. Additionally, there are coin-operated laundry machines available for convenience. The 24-hour staffed front desk ensures your needs are met at any time during your stay.

Central Location and Complimentary Offerings
Conveniently situated, the hotel is a short 15-minute walk to Matsumoto Castle. Enjoy a buffet breakfast daily and complimentary noodle soup in the dining room between 21:30 and 23:00. Book now to experience comfort and convenience at Dormy Inn Matsumoto.

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for ¥3,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1100 per day.

Location

Guest Reviews

8.3
Based on 1589 reviews
Cleanliness: 7.68
Service: 9.15
Location: 8.69
Room Quality: 7.14
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.48
Overall Experience: 8.45
M
Misuzu • couple • jp
7
まあまあ
Pros:

温泉

Cons:

朝食を頼んだが、連絡がうまくいってなかった

2026-07-18 • via Nuitee
K
Kaori • extended_group • jp
8
2026-07-17 • via Nuitee
S
Shinichi • solo_traveller • jp
9
Pros:

天然温泉

Cons:

特になし

2026-07-15 • via Nuitee
G
Gemma • solo_traveller • de
9
2026-07-14 • via Nuitee
W
Warwick • extended_group • au
10
Excellent location, good value, in house onsen is a special treat
Pros:

Excellent location, good value, in house onsen is a special treat

Cons:

Nil

2026-07-14 • via Nuitee
A
Anne • couple • au
8
Well located and very comfortable hotel.
Pros:

Breakfast was excellent. Both Western and Japanese choices with a wonderful range of Japanese food all beautifully presented.
Peaceful onsen.

Cons:

N/a

2026-07-14 • via Nuitee
E
Emmanuel • solo_traveller • fr
8
2026-07-13 • via Nuitee
H
Hideyuki • couple • jp
7
満足
Pros:

朝食が美味しい、バラエティ

2026-07-13 • via Nuitee
T
Tsuchihashi • solo_traveller • jp
8
Pros:

お風呂、朝食、部屋どれもとても良かった

Cons:

ランドリーが分かりづらい
案内が始めてだと分かりにくい

2026-07-13 • via Nuitee
T
Tomiko • solo_traveller • jp
10
2026-07-11 • via Nuitee
T
Tammo • couple • de
9
2026-07-11 • via Nuitee
M
MICHIO • couple • jp
10
スタッフの方のサービスを含め、最高に良かったです。
Pros:

お風呂と食事、ベッドや枕、夜鳴きそばやアイス、ヤクルトなどのサービスも良かったです。

Cons:

駐車場が満杯なのと、近くの駐車場の方が安いのが、少しだけ残念でした。

2026-07-11 • via Nuitee
Y
YOSHIHISA • solo_traveller • jp
10
2026-07-09 • via Nuitee
のりお • solo_traveller • jp
8
2026-07-05 • via Nuitee
M
michiko • couple • jp
9
快適でしでスタッフさんも良かった！
Pros:

お風呂、清潔感、サービス

Cons:

部屋が少し狭かった

2026-07-05 • via Nuitee
Y
YAOFEN • couple • tw
8
很棒
Pros:

舒適、方便

Cons:

房間小了點

2026-07-04 • via Nuitee
F
FUMIKO • solo_traveller • jp
9
2026-07-04 • via Nuitee
Y
Yoshihiko • solo_traveller • jp
5
2026-07-03 • via Nuitee
P
Penelope • couple • au
9
Great location, fabulous onsen and breakfast!
Pros:

Friendly staff, fabulous breakfast, loved the inside & outside onsen & skin creams.

Cons:

Unable to charge our phones.

2026-07-03 • via Nuitee
H
Hiromi • solo_traveller • jp
9
快適。
Pros:

必要なものがすべて揃っていて短期の出張に最適。

Cons:

施設・備品は少々旧式。

2026-07-02 • via Nuitee