Medusa Hotel Sydney

Hotels
9.6 (1380 reviews)
267 Darlinghurst Road , Sydney , au

Facilities

Non-smoking rooms
Air conditioning
Express check-in/check-out
Fax/photocopying
Tour desk
Non-smoking throughout
Private check-in/check-out
Concierge service
Adult only
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise in the hotel
Small storage space in rooms

Categories

Cleanliness
9.49
Reviews frequently mention clean and well-maintained rooms.
Service
9.96
Numerous mentions of friendly and helpful staff.
Location
10
Highly praised convenient and central location.
Room Quality
9.45
Rooms are described as stylish, comfortable, and well-designed.
Amenities
9.48
Amenities received positive feedback, with mentions of extras like free fruit and coffee.
Value for Money
9.44
Overall positive sentiment about value, though some mentions of storage space.
Food and Beverage
8.99
No specific mentions, assigned standard quality for this hotel tier.
Overall Experience
9.97
Consistently highlighted as a great experience with specific positive remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:52

Property Description

Prime Location in Darlinghurst District
Discover the vibrant city of Sydney from the conveniently located Medusa Hotel Sydney. Explore nearby attractions such as the Art Gallery of New South Wales, Central Station Sydney, and The Royal Botanic Gardens just a stone's throw away.

Comfortable and Modern Accommodations
Relax in our air-conditioned rooms featuring private bathrooms, free WiFi, a desk, and a flat-screen TV. Enjoy complimentary toiletries during your stay, ensuring a comfortable and convenient experience.

Near Major Landmarks and Transportation
With the International Convention Centre Sydney and Australian National Maritime Museum in close proximity, and Sydney Kingsford Smith Airport just a short drive away, Medusa Hotel Sydney offers easy access to key landmarks and transportation hubs.

Book your stay at Medusa Hotel Sydney now for a memorable and enjoyable experience in Sydney!

Important information:

Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 1380 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9.45
Amenities: 9.48
Value for Money: 9.44
Food and Beverage: 8.99
Overall Experience: 9.97
N
Neil couple au
10
Pros:

Awesome staff, lovely room, top location

2026-03-13 via Nuitee
M
Margrit solo_traveller ch
10
Super Preis Leistungs Verhältnis
Pros:

Ein kleines Hotel in einem sehr lebendigen spannenden Quartier. Super Restaurant und Bars in der Umgebung. Gute Anbindung mit U-Bahn oder auch zu Fuss um in die Stadt zu kommen. Die Staff vom Hotel war freundlich und hilfsbereit. Haben uns gute Tips gegeben. Immer gerne wieder.

2026-03-13 via Nuitee
M
Michael couple us
1
A complete and total disappointment. Very misleading.
Pros:

Nothing. The description of this facility was extremely misleading.

Cons:

Our room was extremely small. The room description was “a deluxe queen “ and there was nothing deluxe about this room. The closet was too small to be usable. There was only room for a single suitcase to be opened but nowhere to unpack it. The description describes “a well fitted kitchenette and meals can be prepared there” but there is nothing like that. A very small countertop with a small microwave, coffee maker and a very small refrigerator. Over the years I have stayed at many places and chose this because of the description and high ratings. This was the worse I have ever experienced and they were unwilling to give even a partial refund. We moved to another hotel because this was so small. Buyer beware of this property.

2026-03-12 via Nuitee
L
Lorene couple au
10
It was absolutely exquisite and delightful they have definitely put so much thought into every detail it’s adorable
Pros:

Everything it was exquisite and unique and just superb

Cons:

Not 1 thing not to like

2026-03-12 via Nuitee
K
King solo_traveller au
9
2026-03-11 via Nuitee
C
Claire solo_traveller au
9
2026-03-11 via Nuitee
T
Trevor couple gb
10
Would definitely stay again
Pros:

Decor & individuality of the rooms. Cleanliness was top notch as were the staff who couldn’t do enough for you. Nothing to dislike we would definitely stay again. Good location lots of bars & eateries near by & within walking distance to the botanical gardens 30 mins

Cons:

Not a dislike as it didn’t apply to us but there is no lift. That said if you needed one just say & they would probably sort you out with a ground floor room

2026-03-10 via Nuitee
R
Roberta solo_traveller us
10
Just loved my stay in The Medusa Hotel. Public transport was really easy to get anywhere I wanted to go. This place is a
Pros:

Such a wonderful quirky hotel - if you like whimsy, good clean rooms and fantastic customer service this is your place!!

Cons:

The stairs were daunting but not a problem because the staff were always available to lend a hand

2026-03-10 via Nuitee
S
Steven couple au
10
2026-03-09 via Nuitee
K
Kerri couple au
10
2026-03-09 via Nuitee
T
Taryn couple au
10
On a brief getaway to celebrate my husband’s milestone birthday, we could not have asked for a more perfect place.
Pros:

The property was fabulous. It was in a great location, spectacularly decorated and the staff were just beyond beautiful.

Cons:

Nothing.

2026-03-09 via Nuitee
Z
zhize family_with_children cn
10
2026-03-07 via Nuitee
A
Alisson couple au
8
2026-03-07 via Nuitee
N
nathalie extended_group fr
9
Hotel a l'univers psychedelique
Pros:

Deco tres originale

Cons:

Porter les bagages dans l escalier

2026-03-06 via Nuitee
J
Jason solo_traveller nz
10
2026-03-06 via Nuitee
F
Francesca couple gb
10
Fabulous stay! Amazing staff, lovely clean room and excellent position to local transport to explore the city.
Pros:

From the minute we pulled up in the taxi and they immediately took care of our heavy luggage to the moment we left, the staff were absolutely amazing. Nothing was too much trouble.
The hotel was really interesting and quirky and the room was lovely and so clean.
Facilities were excellent with all the usual things but dressing gowns, microwave, ironing board all thrown in.
Would definitely stay here again and highly recommend it. 🤗

Cons:

Maybe a larger surface around the bathroom sink for wash bags etc. 🤷🏻‍♀️

2026-03-06 via Nuitee
D
Danella solo_traveller au
10
Electic & elegantly styled property with fantastic staff!
Pros:

Loved the presentation of the property down to all the little details, the decor is divine! The staff were awesome even carrying luggage up to the rooms. chocolates at reception and staff went above & beyond.

Cons:

Everything was fantastic.

2026-03-03 via Nuitee
D
Danella solo_traveller au
10
Stunning elevated electic property with beautiful rooms!
Pros:

Fantastic property with beautiful presentation.

Cons:

Everything was amazing!

2026-03-03 via Nuitee
R
Riley couple au
10
2026-02-28 via Nuitee
N
Natasha couple au
9
2026-02-28 via Nuitee