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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Express check-in/check-out
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Facilities for disabled guests
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Car hire
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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24-hour security
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Delivered food - securely covered
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Security alarm
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Wine release events
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Reception hall
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Pool waterfall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Swimming nearby
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience elegant comfort in our air-conditioned rooms equipped with modern amenities and free WiFi. Enjoy Asian cuisine at our on-site restaurant and indulge in a peaceful stay with free private parking.
Convenient Facilities
Relax in rooms featuring a desk and flat-screen TV or upgrade to a room with a kitchen for added convenience. We provide bed linen, towels, and a 24-hour front desk ready to assist with your needs.
Gorgeous Outdoor Spaces
Unwind on our sun terrace and take in the beautiful surroundings of our hotel. With a garden and a paid airport shuttle service, your stay at Grand Palmera Hotel will be truly memorable.
Book your stay now at Grand Palmera Hotel for a luxurious and convenient experience.
This property does not accommodate bachelor(ette) or similar parties.
Location
Guest Reviews
It’s a quiet and clean.
Difficult to locate and the breakfast was not so good. Lack of staff I believe.
Großes Zimmer
Hotel fernab im nirgendwo.
Karte im Restaurant überflüssig, da immer alles aus ist. Selbst Bier und Cola sind ausgegangen. 4 Tage lang die gleiche Begründung : der Lieferant kommt nicht ... bin dann ausgezogen.
N/A
It looked like a place for modest functions
The staff was nice
Spacious room and bathroom.
Guest-friendly front desk.
Honest staff.
- No disposable slippers. Guests don't like walking around the cold floor in bare foot.
- Took too long to prepare our breakfast.
- No goodies in the fridge that could be charged to the guests when checking-out.
- No hair blower/drier as well. It's horrible going to sleep with wet hair after a swimming or take a shower before bed.
- Very little food choices for meals. Since it is quite far from the city, see to it you have enough food supplies to offer and other varieties of ala carte and snacks.
For any and all mishaps the staff knew to apologize and offer “an alternative”
Couple of times communication was broken. Very late breakfast. Chef arrived “at 7a” “at 6am” … The cafe “closes at 7:30pm” accdg to front desk; yet the cafe staff said “we close at 9pm”
The entrance of the middle function room was lined with 2brooms/ 8exteq chairs, folded tables, old plastic flower decors, background easel,etc … as a guest of a function too I had to ask staff to “please go keep old decors n unused chairs in your storage room and not at the entrance of a function room; hurry for wedding guests started arriving and they are seeing these unnecessary things in front of the function room…”
what i liked about the villa is very spacious and has its own pool
what I didnt like and made us very disappointed it has many flies and water and wifi is out and needed to contact the maintenance . they said restaurant/cafe closes at 8pm ,we ordered 7:12pm they rejected our order due to lack of staff 🧐🧐
all
nothing
Pool
None
Good food and pool
Bad wifi
Hotel bright & clean; nice pool area. However, it is predominantly a wedding/birthday venue. Can be noisy in evenings.
Room pleasant but no safe, or bedside lights. Food from thier cafe is reasonable, but not restaurant standard.
The Location, it's far from crowded city
1. VERY CHEAP INTERIOR
2. VERY CHEAP BREAKFAST (for paying almost 8k for nights)
3. NO FRONT DESK TO CALL On the night (if you have complaint)
4. THE ROOM IS NOT SOUND PROOF, YOU CAN HEAR PEOPLE TALKING OR PARTYING OUTSIDE
5. THEY DON'T REFILL THE AMENITIES ON YOUR NEXT DAY OF STAY
6. THEY DON'T HAVE COMFORTERS only linens
7. VERY LAID-BACK DOOR SYSTEM
8. NO IN-ROOM TELEPHONE
9. EARLY MORNING YOU CAN HEAR PEOPLE HAMMERING OUTSIDE
10. THEY PUT THE AMENITIES IN THE BEDS DESPITE THE FACT THAT THE BATHROOM IS SO HUGE (Poor Presentation)
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