Georgetown AY Hotel

Hotels
7.9 (27 reviews)
18 Lebuh Nanning , George Town , my

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Non-smoking throughout
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Cooperative reception
Good location
Cons:
Uncomfortable bed
Small rooms
Lack of facilities

Categories

Cleanliness
7.23
Mentioned the shower and facilities negatively.
Service
9.2
Reception staff was cooperative, but some issues with management.
Location
9.24
Location was noted positively.
Room Quality
6.69
Rooms were too small and bed uncomfortable.
Amenities
6.72
Facilities were lacking, including broken bidet shower.
Value for Money
7.68
Price compared to room size was considered poor.
Food and Beverage
8.73
Not specifically mentioned, assumed standard quality.
Overall Experience
7.7
Overall experience was mixed with positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:12

Property Description

Convenient Location
Located just 1.5 km from Northam Beach and 600 metres from Penang Times Square, Georgetown AY Hotel offers a prime spot to explore George Town's attractions.

Comfortable Rooms
Each air-conditioned room comes with a private bathroom, free WiFi, flat-screen TV, and cozy bed linen and towels for a relaxing stay.

Airport Shuttle Service
Make your travel experience hassle-free with the paid airport shuttle service offered by Georgetown AY Hotel. Enjoy a seamless journey to and from Penang International Airport.

Book now for an unforgettable stay at Georgetown AY Hotel, where comfort meets convenience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 27 reviews
Cleanliness: 7.23
Service: 9.2
Location: 9.24
Room Quality: 6.69
Amenities: 6.72
Value for Money: 7.68
Food and Beverage: 8.73
Overall Experience: 7.7
J
Janice • extended_group • my
5
Pros:

Location was convenient to the venue of the event that i was attending

Cons:

No 2nd room key card
No extra pillow
Mattress springs were lopsided
Bed size is small, so when turning in bed will hit the wall
No extra towel hanger for wet towel

2026-03-09 • via Nuitee
I
Izzatul • couple • my
9
Sangat recommended
Pros:

Saya suka biliknya cantik dan toilet bersih,saya sangat menitik beratkan kebersihan toilet hotel and so far very nice and I okay untuk guna, and more thing thankyou so much to this hotel sbb xburnkan duit saya sbb datang lambat diorang still bagi check in event self checkin very loveee❤️

Cons:

Kurang suka dengan parking agak kurang safety and no parking mencukupi,but it’s okay faham je Penang susah parking and Tempat terhad

2026-03-05 • via Nuitee
K
keh sin • couple • my
3
Cons:

房间又小…又不干净。
他的床根本就是睡到坏了一点弹性都没有。
厕所上又滑…我一进去就跌倒🥺

2026-02-08 • via Nuitee
H
hui • couple • my
4
Pros:

room is clean and comfort

Cons:

the staff was not servicing

2026-01-31 • via Nuitee
L
Low • couple • my
6
2026-01-30 • via Nuitee
C
CHING KWAN • extended_group • my
7
Generally is OK
Pros:

The location

Cons:

The limited parking, no instant coffee or tea provided.

2026-01-26 • via Nuitee
W
WEE KIAT • extended_group • my
5
2026-01-26 • via Nuitee
M
Man Yee • extended_group • my
6
2026-01-16 • via Nuitee
J
Jian Hui • couple • my
10
2026-01-04 • via Nuitee
L
Leezs • couple • my
8
Pros:

Everything was good just keep it up. Thank you

Cons:

Got to climb 1 floor up through the stairs to the rooftop not recommended for elderly people or people with disability.
Reception close at 10pm so if needed anything nothing is available.
Hope the management can do something about this.

2026-01-03 • via Nuitee
J
Jayven • couple • my
9
2025-12-16 • via Nuitee
N
Ning • solo_traveller • my
7
2025-11-30 • via Nuitee
K
KOR • extended_group • my
5
2025-11-24 • via Nuitee
A
Amirah • couple • my
7
2025-11-13 • via Nuitee
M
Mohsin • solo_traveller • pk
2
Pros:

Only person balam I think his name on reception he is cooperative..

Cons:

The bed was totally uncomfortable pillows also not good.. manager was totally uncooperative compared to price rooms are really small even tho on second floor wifi was not working bidet shower was also broken

2025-10-15 • via Nuitee
F
Fivian • couple • my
8
Pls check bath room this shower
Pros:

Location

Cons:

Facilities

2025-09-10 • via Nuitee
P
Palmira • young couple • es
7
Clean, comfortable, but a bit far from the centre
Pros:

Clean and practical hotel. The room is small but functional.

Cons:

It is a little bit far from the centre, like 15-20 minutes walking.

2025-03-20 • via Nuitee
W
Willow • young couple • gb
8
Great value for money
Pros:

Really liked the hotel room, decorated really well.

Cons:

Shower was very close to toilet, not much space to shower

2025-03-08 • via Nuitee
J
Jason • young couple • my
10
Exceptional
2025-02-11 • via Nuitee
W
Wern • with friends • my
10
Exceptional
2025-02-05 • via Nuitee