Grand Hyatt Kunming

Hotels
•
Grand Hyatt
9.3 (60 reviews)
1 Chongli Street, Panlong District , Kunming , cn

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and modern hotel
Excellent service
Cons:
Limited food options for diverse dietary needs
Service issues during peak times

Categories

Cleanliness
9.59
The hotel was very clean and modern, indicating high cleanliness standards.
Service
9.99
The hotel staff were lovely, accommodating, and the service staff were impeccable and knowledgeable.
Location
9.6
Excellent location close to subway and dining options, making it very convenient.
Room Quality
9.55
Spacious and comfortable rooms with great attention to detail.
Amenities
8.58
Amenities were good but some guests noted service issues during peak hours.
Value for Money
9.04
Some guests felt it was pricey given limited food options for certain dietary needs.
Food and Beverage
8.09
Limited food options for specific dietary needs and issues with service during peak breakfast hours.
Overall Experience
9.99
Overall a very positive experience with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:43

Property Description

Luxurious Amenities: Enjoy top-notch facilities at Grand Hyatt Kunming including an indoor swimming pool, fitness centre, and a stylish bar to unwind in.

Comfortable Accommodation: Relax in well-appointed rooms featuring modern amenities like air conditioning, flat-screen TV, and a private bathroom with complimentary toiletries.

Convenient Location: Centrally located in Kunming, with easy access to nearby attractions like Dongfeng Square Station and Tangzixiang Station, Grand Hyatt Kunming is the perfect choice for your stay.

Ready to experience luxury and convenience? Book your stay at Grand Hyatt Kunming now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Jun 1, 2026 until Sat, Jul 4, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.3
Based on 60 reviews
Cleanliness: 9.59
Service: 9.99
Location: 9.6
Room Quality: 9.55
Amenities: 8.58
Value for Money: 9.04
Food and Beverage: 8.09
Overall Experience: 9.99
L
LEE • couple • sg
10
Great place to stay.
Pros:

Helpful staff. Great location.

2026-06-28 • via Nuitee
Y
YC • extended_group • sg
10
Pros:

I would like to express my sincere appreciation to Stacy for the exceptional service she provided during our stay.

Despite the hotel being very busy and fully occupied, Stacy went above and beyond to accommodate our request to have both of our rooms on the same floor. When our original room type was not available on that floor, she kindly upgraded one of our rooms to make it possible. Her willingness to go the extra mile made a significant difference to our stay.

She also took the initiative to ensure our transportation for the following day was properly arranged by coordinating with the concierge, giving us complete peace of mind.

I would also like to recognize the male concierge staff member who assisted us. Unfortunately, I did not get his name, but he was extremely helpful, courteous, and professional throughout our interaction.

Thanks to the outstanding service from Stacy and the concierge team, our stay was truly enjoyable. Their professionalism, attentiveness, and genuine hospitality exceeded our expectations. We had a wonderful experience and will definitely choose to stay at this hotel again in the future.

2026-06-26 • via Nuitee
朱偉立 • solo_traveller • tw
8
Pros:

方便

Cons:

沒有

2026-06-05 • via Nuitee
F
francois • couple • fr
8
2026-06-01 • via Nuitee
K
Kevin • couple • my
9
Pros:

Taylor. Front office staff was very courteous to offer fruit basket after changing our room because the first room we got had cigarette smell. The staffs Danny at Yun Xiang Chinese restaurant very helpful and knowledgeable on tea. Food in the finest in Chinese restaurant

Cons:

All nice

2026-06-01 • via Nuitee
M
Marisa • extended_group • my
10
Happy about the place
Pros:

It was nice and clean and welcoming

Cons:

Location

2026-05-14 • via Nuitee
M
Mark • couple • us
10
Pros:

Really enjoyed this hotel, was next to a mall which was very convenient and breakfast was wonderful.

2026-05-08 • via Nuitee
N
Natasha • solo_traveller • sg
10
Pros:

Enjoyable stay. Dined again at the Chinese restaurant when I stayed here again a few days later.

2026-05-06 • via Nuitee
N
Natasha • couple • sg
9
Comfortable and enjoyable
Pros:

Service was excellent. Staff were fluent in English as well.

Breakfast was amazing with a wide range of international food but sufficient spread of excellent local dishes.

Loved the Chinese restaurant. Dined there twice.

2026-05-06 • via Nuitee
N
Nadine • solo_traveller • ch
10
Pros:

Alles!

2026-04-22 • via Nuitee
海瑶 • couple • hk
9
2026-04-21 • via Nuitee
U
u jung • couple • kr
9
2026-04-15 • via Nuitee
P
Palida • family_with_children • th
10
Pros:

The room was spacious, clean, and very comfortable. The staff had a great service mind and were very helpful throughout my stay. The location is excellent, with a large shopping mall directly connected to the hotel. Overall it was well worth the money.

Cons:

Although some staff members could not speak English, they were still very willing to assist.

2026-04-14 • via Nuitee
P
Palida • family_with_children • th
10
Pros:

Spacious and clean room. The staffs are very friendly and helpful.

Cons:

Some of the staffs cannot speak English.

2026-04-14 • via Nuitee
Y
Yun • solo_traveller • sg
10
2026-03-30 • via Nuitee
A
Alexandru • couple • ro
10
It’s in a very good palace and it’s very nice, also the staff it’s amazing! I love it! 🇷🇴♥️
Pros:

Everything

2026-03-28 • via Nuitee
A
Anastasia • couple • ru
8
2026-03-23 • via Nuitee
R
Remo • couple • ca
10
Pros:

Beautiful hotel, perfect location, staff we're very kind and helpful.

2026-03-14 • via Nuitee
Z
ZHE • solo_traveller • ae
10
非常好
Pros:

Breakfast, ,room, environment, near the mall

Cons:

none

2026-03-11 • via Nuitee
E
Emanuella • extended_group • hk
10
One of the nicest hotels in Kunming! The rooms are very neat and spacious and the breakfast is delicious! Western and as
Pros:

Amazing service, room is very spacious and neat. Highly recommend

Cons:

There’s nothing we didn’t like about this hotel.

2026-03-09 • via Nuitee