Okay Boutique Hotel

Hotels
8.3 (5693 reviews)
#174, Street 19Z, Royal Palace & National Museum Area, Sangkat Chey Chumnes , Phnom Penh , kh

Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Great rooftop amenities and views
Friendly and helpful staff
Cons:
Issues with cleanliness
Negative experience with reception

Categories

Cleanliness
7.38
Some reviews mentioned stains on sheets and issues with overall cleanliness.
Service
8.35
Most reviews indicated that the staff was kind and helpful, although some had a negative experience with reception.
Location
8.89
Multiple reviews praised the ideal location for visiting local attractions.
Room Quality
7.84
Rooms were generally spacious and comfortable, with some issues noted.
Amenities
8.87
Guests appreciated the sky bar and rooftop pool, enhancing their experience.
Value for Money
8.33
Most guests felt that the hotel provided good value for the price.
Food and Beverage
8.38
Breakfast received positive mentions, including good choices.
Overall Experience
8.35
Overall sentiment indicates a good experience despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:20

Property Description

Khmer-Style Decor and Outdoor Pool
Okay Boutique Hotel, located in central Phnom Penh, offers accommodations adorned with traditional Khmer-style decor. The highlight of the property is its serene outdoor swimming pool, perfect for a relaxing dip after a day of exploring the city.

Multilingual Staff and Convenient Location
Guests can enjoy the convenience of communicating in Chinese, Thai, Khmer, or English with the hotel staff. Situated near Royal Palace Phnom Penh and Riverfront Park, the hotel provides easy access to key attractions, making it an ideal choice for travelers looking to explore the city.

Diverse Dining Options and Business Services
Indulge in delicious meals at the in-house restaurant or unwind with a drink at the bar. The hotel also offers a range of services including currency exchange, tour arrangements, and a business center for any work-related needs. With its array of amenities, Okay Boutique Hotel ensures a comfortable stay for every guest.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 5693 reviews
Cleanliness: 7.38
Service: 8.35
Location: 8.89
Room Quality: 7.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.35
M
Monique solo_traveller fr
10
Superbe hôtel avec son âme de palais privé.
Pros:

Son emplacement, derrière le musée et proche de tout . Son originalité, en bois de teck, gde chre même si la sdb est 1 peu vieillotte. Sa superbe piscine au 14 ieme étage et enfin le bon pt dej buffet.

2026-04-11 via Nuitee
N
Nina solo_traveller se
7
2026-04-11 via Nuitee
S
Sandrine solo_traveller fr
10
Pros:

Très bien situé. Chambre confortable.

Cons:

Nous avions réserver 3 chambres et aucunes n'étaient disponible le soir de notre arrivée. Nous avons donc changé de chambre le lendemain.

2026-04-11 via Nuitee
C
Caroline family_with_children gb
8
Old world in good location
Pros:

The hotel ambiance was old worldly with lots of old wood and statues.

Cons:

Mix up over room that we had booked.
So had to stay in another room the first night and move the following day.

2026-04-10 via Nuitee
J
JE family_with_children de
9
2026-04-10 via Nuitee
T
thierry family_with_children fr
8
2026-04-09 via Nuitee
E
Eliane family_with_children ch
9
Pros:

Charmant hôtel typique situé à deux pas du Palais Royal. Une agréable piscine surplombant la ville permet de se rafraîchir matin et soir. Buffet du petit-déjeuner servi sur le toit, un agréable endroit pour profiter de la vue derrière les persiennes.

2026-04-09 via Nuitee
H
Heather family_with_children gb
8
Ok but probably wouldn’t stay again
Pros:

Cheap, nice pool, quite central

Cons:

Expensive food/drinks around the pool compared to prices outside
Twice, when we paid for the pool food/drinks we were ‘accidentally’ given less change than we should have received… this ‘accident’ didn’t happen again after we pointed this out on the second occasion
Hotel tuktuk men outside constantly harassing us every time we left the hotel and laughing, in packs, at the foreigners
Up a very dingy alleyway…. Not sure I would feel safe alone with the tuktuk men sat around in packs all the time

2026-04-09 via Nuitee
L
Lim couple de
8
2026-04-09 via Nuitee
E
Elina extended_group fr
4
Chambre sale (cheveux cafards) qu'on nous a changé sans problème.
2026-04-09 via Nuitee
F
FRANCESCO couple it
9
BUON RAPPORTO QUALITA' E PREZZO
Pros:

HOTEL PULITO, BUONA POSIZIONE - VICINO AL PALAZZO REALE, PERSONALE GENTILISSIMO E DISPONIBILE, COLAZIONE BUONA (SCARSITA' DI DOLCI), CAMERE AMPIE E BEN CURATE

Cons:

ALL'ARRIVO DOPO UN LUNGO VIAGGIO, ABBIAMO CHIESTO IL CHECK-IN ANTICIPATO...CHE PER QUALCHE ORA E' COSTATO 15 U$D..TROVO SPROPORZIONATO IL COSTO PER QEUSTO SERVIZIO RISPETTO AL COSTO COMPLESSIVO DELLA CAMERA A NOTTE CON PRIMA COLAZIONE

2026-04-08 via Nuitee
F
Frederick solo_traveller kh
10
2026-04-08 via Nuitee
R
Robert solo_traveller gb
10
Loved the Okay Boutique Hotel. Thank you!
Pros:

Staff could not do enough for you. They were so attentive and friendly. The staff are the hotel’s biggest asset

Cons:

Breakfast was always a little cold. As the dishes are served in those metal containers, and as they are opened every few seconds, it means any hot foot is cold when you get back to your table to eat it

2026-04-08 via Nuitee
K
Kahlan family_with_children in
10
Pros:

the property was really good with all the amenities and the added benefit was the staff was really really great and polite easily one of the best properties in that area.

Cons:

the entry to the property was a bit shabby with a dump yard by the side

2026-04-08 via Nuitee
M
Michael family_with_children de
9
Stilvolles Hotel
Pros:

Toller Rooftoppool. Sehr guter Frühstücksservice.
Klasse Personal.

Cons:

Nichts zu beanstanden

2026-04-08 via Nuitee
M
MARC-ANDRE family_with_children ch
9
Pros:

Magnifique vue depuis la piscine. Personnel adorable et toujours souriant

Cons:

Le lit etait très dur....mais aucun bruit durant la nuit

2026-04-08 via Nuitee
J
Jan family_with_children se
8
2026-04-07 via Nuitee
N
Nora family_with_children at
8
2026-04-07 via Nuitee
H
HURAY family_with_children fr
8
Pros:

Le personnel est adorable
La piscine en rooftop

Cons:

Pas de fenêtre dans la chambre
Et une petite ruelle pour accéder à l'hôtel qui ressemble à un coupe-gorge

2026-04-07 via Nuitee
S
Saied family_with_children us
5
Amazing decorations
Pros:

Nice rooftop pool and decorations throughout. The location is good but you will need to walk at least 5 minutes to get anywhere like a restaurant or bar.

Cons:

the street you have to turn on is where they keep the garbage so it's a little disturbing until you get into the hotel. It's located in an alley. It was hard to get a good value at the restaurant maybe it's better to just eat somewhere else.

2026-04-07 via Nuitee