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Facilities
Property facilities
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Free beach shuttle
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Car hire
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Sauna
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Currency exchange
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Non-smoking throughout
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Concierge service
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Grocery deliveries
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Kid meals
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Infinity pool
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Coffee Shop on site
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Fruits
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Golfing on site
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Playground on site
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Scuba diving on site
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Snorkeling on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free beach shuttle
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Exercise/lap pool
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Japanese garden
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Covered parking
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Golf cart
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Horse riding nearby
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Swimming nearby
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Bicycle-friendly property
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Paddle boating nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities
Diamond Resort Phuket - SHA boasts an outdoor swimming pool, fitness centre, and a beautiful garden, providing guests with the ultimate relaxation experience.
Gourmet Dining
Indulge in a culinary journey at the on-site restaurant, offering a delectable selection of Asian and International dishes to satisfy your taste buds.
Convenience and Comfort
Enjoy the convenience of a kitchenette with a microwave in every room, ensuring that you have everything you need for a comfortable stay. Additionally, benefit from a buffet breakfast available daily and round-the-clock assistance from the reception staff for a hassle-free experience.
Immerse yourself in luxury and convenience at Diamond Resort Phuket - SHA. Book now to experience the perfect blend of relaxation and sophistication.
Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
Children from 4 years old to 11 years old stay for THB 250 per person per night when using an existing bed.
People no matter the age stay for THB 1,500 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Great shuttle bus to the beach
Pool Area and restaurant
Everything was nice
God service og fed app
Nice location-
Shower gel is having a bad smell.
Staff were very friendly, food at the restaurant was decent, shuttle to the beach and boat avenue was reliable and worked well.
Unfortunately this hotel overall was a disappointment. On arrival we discovered that Diamond Resort is semi rented properties so you don't really get a 'resort' feel. We had to walk through a car park to get to our apartment block.
In addition to this, the room we were given looked more like an apartment for rent rather than a hotel room. It had an overly large kitchenette which may have provided some minimal benefit, alas no cutlery or crockery whatsoever was provided! The rest of the room was very small and large bits of furniture got in the way. The balcony was also extremely small.
Although the food in the restaurant was ok if you wanted room service it took way too long. It felt like there was not enough staff or they were too busy focusing on other things.
They have a hotel app which you are encouraged to download when you get there and it works for booking the shuttle service etc. But it is mostly a marketing strategy... I was getting 15 notifications a day where they were trying to up-sell! Perhaps most disappointingly, they were offering 20% off all thai food in the restaurant for the 'stranded' guests due to middle east conflict, and sending a notification for it daily. It's not classy or caring to your guests to use a really stressful situation to try and up-sell in my opinion!
The pool area is extremely narrow with limited seating and gets no sun, I would suggest taking the short shuttle bus to the beach daily for sunbathing and atmosphere.
Ultimately this 'resort' needs to be a resort or rental properties in my opinion. I don't think it makes for a good atmosphere for either type of guest to be lumped with the other. This is a business that heavily cares about profit above customer experience and barely disguises that fact.
If I was to return to Bang Tao beach I would stay at one of the actual resorts on the beach, it's not worth the small bit of money you save by staying here!
Beliggenheten var perfekt, nydelig hotel, personalet var veldig hyggelige. Alt var 10/10
Great pool and facilities. Regular, free Shuttle buses were very helpful and reliable. Everything spotlessly clean. The rooms are set out very well. Reception staff - Beer, Smile and Pu are all very helpful and lovely. Nothing is to much trouble. Therd, who is the porter/bellboy is the best and always smiling.
Unfortunately the air conditioning units in the rooms emit a mouldy smell and need cleaning more regularly. I have stayed here twice and have been in 5 different rooms and they all smell very, very bad. So bad, that unfortunately we may consider other options in our future trips.
La piscine, la propreté des chambres
Les lits sont très dures
Et si Chambre côté Montagne c’est très très bruyant
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