Pension Santa Elena

Hotels
8.1 (706 reviews)
Contigua al Banco Nacional Santa Elena , Monteverde Costa Rica , cr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
Shared lounge/TV area
Concierge service
See all facilities

Review Highlights

Pros:
Central location
Good service
Comfortable common areas
Cons:
Small rooms
Noise issues
Limited breakfast variety

Categories

Cleanliness
7.86
Rooms are small and noise can be an issue, suggesting cleanliness may be affected by proximity.
Service
8.63
Staff are pleasant and responsive, showing good service.
Location
8.47
Several reviews highlighted the central location as a major plus.
Room Quality
7.62
Specific complaints about small rooms and thin walls impacting overall comfort.
Amenities
8.15
Good common areas and facilities like a kitchen were noted.
Value for Money
8.31
Overall considered good value for the price paid.
Food and Beverage
7.86
Limited breakfast options were mentioned, causing a slight dip in rating.
Overall Experience
7.93
Generally positive experiences with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:13

Property Description

Charming Hotel in Monteverde, Costa Rica

Historic Building: Pension Santa Elena, dating back to 1990, offers a unique stay in Monteverde, Costa Rica. The property boasts a cozy garden and a shared lounge for guests to relax and unwind.

Local Adventures: With Sky Adventures Monteverde just 2.7 km away and Selvatura Adventure Park at 3.9 km, thrill-seekers will find plenty to do. Nature lovers can explore Monteverde Ecological Sanctuary, only an 8-minute walk from the hotel.

Convenient Services: Start your day with a delicious American or vegetarian breakfast. Need tips for exploring the area? The tour desk is at your service. Plus, enjoy free WiFi throughout the property.

Book now for an unforgettable stay at Pension Santa Elena!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 706 reviews
Cleanliness: 7.86
Service: 8.63
Location: 8.47
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 7.93
M
Megido Garcia • solo_traveller • es
10
Pros:

Las camas, las instalaciones, el ambiente,las zonas comunes, la limpieza, la ubicación! Repetiríamos sin duda !!

Cons:

Nada que mencionar

2026-04-16 • via Nuitee
M
Miahuaxochitl • solo_traveller • mx
10
Pros:

Ubicación, personal

2026-04-14 • via Nuitee
J
julie-anne • solo_traveller • fr
8
Bon établissement
Pros:

Nous avons eu une chambre en coin dans vis a vis.
Le petit déjeuner était très bon.
Le jardin est très agréable pour se détendre.
La chambre était très agréable et confortable

Cons:

Quand nous étions c'était extrêmement venteux et le toit en tôle faisait beaucoup de bruit.

2026-04-13 • via Nuitee
R
Ramon • solo_traveller • cr
1
Pros:

Yo vi una habitación bonita y cuando llegué tenía un camarote y la pata del camarote atravesada en la cama de abajo
Fue horrible
El piso no tenía piso y se venía cochino
El baño es compartido y estaba medio

Cons:

La habitación

2026-04-13 • via Nuitee
A
Alexander • couple • gb
9
Happy to recommend
Pros:

Great hostel - friendly people all around

2026-04-08 • via Nuitee
N
Nele • solo_traveller • be
6
2026-04-07 • via Nuitee
C
Catherine • couple • fr
8
2026-04-07 • via Nuitee
J
Jorge • extended_group • es
7
Buena calidad-precio
Pros:

Muy buena ubicación y habitación acogedora

Cons:

La habitación no tenía aire acondicionado y durante el día hacía demasiado calor

2026-04-05 • via Nuitee
H
Héctor • family_with_children • es
9
Pros:

Situado en el centro del pueblo.
Mauricio nos ayudó con todas las dudas que nos surgieron.

Acceso gratuito a termas asociadas con el alojamiento.

2026-04-05 • via Nuitee
J
Javier • family_with_children • ar
9
Pros:

La ubicación es inmejorable, a pocos metros del centro del pueblo.

2026-04-03 • via Nuitee
J
Jochen Drewelies • family_with_children • de
10
2026-04-02 • via Nuitee
J
John • solo_traveller • gb
9
2026-04-01 • via Nuitee
C
Caroline • couple • au
8
Nice place, and good breakfast
Pros:

Great location and good kitchen facilities , the rooms at the back was quiet, very clean too

Cons:

The receptionist when we arrived wasn’t welcoming,pretty cold and bored.The 2 other staff were super nice.

2026-03-29 • via Nuitee
E
EMANUELA • family_with_children • it
8
2026-03-29 • via Nuitee
E
Evelyn • family_with_children • us
9
2026-03-27 • via Nuitee
M
Mayra • extended_group • ar
10
Recomiendo
Pros:

Excelente ubicación
Lugar con todas las comodidades

2026-03-25 • via Nuitee
G
Gaelle • family_with_children • fr
10
2026-03-25 • via Nuitee
S
Sarah • family_with_children • us
8
2026-03-25 • via Nuitee
G
Gabriela • couple • cr
8
Pros:

Muy buena ubicación

2026-03-25 • via Nuitee
H
humberto • couple • ar
8
Pros:

La ubicación en pleno centro lo cual podes ir a todos lados a pie o auto. Además la limpieza y calidad del personal que atiende. Buena onda y predisposición. Repetiría en caso de volver

2026-03-25 • via Nuitee