Hanoi Shining House

Hotels
9.1 (410 reviews)
Lane 12 Phố Gầm Cầu , Hanoi , vn

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Facilities

Non-smoking throughout
Free wired internet
Internet access

Review Highlights

Pros:
Great breakfast
Friendly staff
Excellent location
Cons:
Flooding in rainy season
Balcony accessibility issues

Categories

Cleanliness
8.35
Some reviews mentioned cleanliness positively; however, concerns about location and flooding may imply some cleanliness issues.
Service
9.85
Multiple reviews praised the friendly and helpful staff.
Location
8.85
Well-located in the old quarter, but mentioned flooding might affect access.
Room Quality
8.85
Rooms described as clean and comfortable, though some issues with balcony accessibility.
Amenities
8.85
Amenities such as laundry service praised; breakfast highlighted as excellent.
Value for Money
9.35
Good value based on meal and room quality; generally affordable.
Food and Beverage
9.35
Breakfast received high praise across several reviews.
Overall Experience
9.35
Majority of reviews suggest a very positive experience with just a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:39

Property Description

Modern Rooms with Free WiFi
Experience comfort and convenience in our 3-star rooms with free WiFi at Hanoi Shining House. Relax in our well-equipped rooms with a desk, flat-screen TV, and air conditioning. Some rooms even feature a balcony for a delightful view.

Delicious Breakfast Options
Start your day right with our delicious à la carte, continental, or American breakfast served every morning. Fuel up for your adventures in Hanoi with a satisfying meal at our property.

Convenient Location
Located in the heart of Hanoi's Hoan Kiem district, Hanoi Shining House is close to popular attractions like the Imperial Citadel of Thang Long and Hoan Kiem Lake. Explore the city easily with our convenient location near the city centre.

Book your stay at Hanoi Shining House now for a memorable experience in Hanoi.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 410 reviews
Cleanliness: 8.35
Service: 9.85
Location: 8.85
Room Quality: 8.85
Amenities: 8.85
Value for Money: 9.35
Food and Beverage: 9.35
Overall Experience: 9.35
J
Jacques • family_with_children • fr
7
2026-03-14 • via Nuitee
I
Inès • couple • fr
8
Personnel adorable et bon emplacement
Pros:

Personnel adorable! Bon emplacement
Bon petit déjeuner

2026-03-13 • via Nuitee
E
Elena • family_with_children • kz
9
Pros:

Прекрасный персонал, очень внимательный, помогают по всем вопросам. Большие номера, чисто, удобные кровати и подушки.

Cons:

Специфичный район местных жителей, такси не смогут доехать метров 100 до отеля, нужно идти пешком. Совсем рядом поезд проходит, но ночью вроде не слышно, в 7 утра начинает играть музыка, не поняли для чего)

2026-03-13 • via Nuitee
T
Thomas • solo_traveller • ie
10
We were very pleased with our stay.
Pros:

The staff were very helpful especially Vinh & Alice.

2026-03-13 • via Nuitee
D
dmitry • couple • ru
9
Pros:

Отель находится в старом квартале.До озера меча минут 10 пешком.Рядом много заведений.Персонал очень приветливый,помогал по любым вопросам.Организовали экскурсию в Халонг и трансфер в аэропорт.Номерной фонд не новый,но всё чисто и аккуратно.Завтрак по меню из 6-7 блюд.Соотношение цена качество соответствует!

Cons:

Отель находится в очень укромном закоулке не сильно проездной улицы-первый раз может быть не просто найти.Но это и его плюс одновременно-нет шума улицы и бесконечных сигналов клаксонов)).Рядом жд станция,но поезда там ходят редко и звук не мешает.

2026-03-12 • via Nuitee
T
thity • family_with_children • fr
5
2026-03-09 • via Nuitee
J
Jacky • family_with_children • fr
10
Super
Pros:

L'hôtel proche de tout
La chambre spacieuse et bien équipée
La propreté
L'accueil de mao qui est une personne d'une gentillesse exemplaire qui nous conseil et est au petit soin pour vous nous lui souhaitons le meilleur.

Cons:

Le balcon qui Sert à rien car un mur est collé en face

2026-03-09 • via Nuitee
Z
Zilvinas • family_with_children • lt
10
2026-03-07 • via Nuitee
A
Antoine • solo_traveller • fr
8
2026-03-07 • via Nuitee
E
Evelyn • family_with_children • ph
10
Pros:

Had a great experience staying in this hotel.The owner is so accomodating as well as with the staff.The breakfast they serve was very much appreciated.I highly recommend this hotel also a good location.The hotel is clean.

2026-03-05 • via Nuitee
陳昭鈞 • family_with_children • tw
9
2026-03-05 • via Nuitee
M
Marianne • family_with_children • fr
1
Je ne recommande pas
Pros:

Le petit-déjeuner. Les chambres sont propres. L’ascenseur fonctionne.

Cons:

Chambres qui sentaient le renfermé et sombres (ce qui est normal quand la fenêtre est face à un mur). Mais surtout le manque d’honnêteté du personnel : mon père a oublié sa sacoche avec son argent en quittant l’hôtel. Lorsqu’on a appelé pour la mettre en sécurité, il manquait 400 euros. Leur parole contre la nôtre, la police n’a rien fait.

2026-03-04 • via Nuitee
B
Ballesteros • family_with_children • fr
8
Pros:

L'hotel est dans 1 impasse les taxi ne peuvent pas aller

Cons:

Le petit déjeuner

2026-03-04 • via Nuitee
N
Nathalie • couple • ca
8
Nous y reviendrons et nous recommanderons
Pros:

Le petit déjeuner absolument impeccable. Choix de fruits et le personnel. L’emplacement de l’hôte et la nuit c’est silencieux pour un hôtel dans le vieux Hanoï

Cons:

Petit effort supplémentaire sur le maintien de propreté -

2026-03-04 • via Nuitee
B
Ballesteros • family_with_children • fr
8
2026-03-03 • via Nuitee
P
pilar • family_with_children • es
6
Justet tot i que ben situat.
Pros:

El personal

Cons:

Molt justet. Primer ens van donar una habitació amb un lavabo que no corresponia a la vista de booking, al dia següent ens la van canviar.

2026-03-02 • via Nuitee
K
Kateřina • family_with_children • cz
10
Pohodový pobyt v téměř rodinném hotelu
Pros:

Úžasný přístup personálu hotelu! Mohli jsme si odložit zavazadla v místnosti u recepce před odletem, ale uschovali nám je také na celou dobu našeho cestování po Vietnamu. Pokoje byly čisté, postele pohodlné, koupelna sice malá, ale nově a funkčně vybavená. Postele velké a pohodlné, k snídani byl výběr různých druhů místního ovoce, místní sladké sušenky a připravili nám na přání míchaná vejce nebo volské oko. Samozřejmostí je dobrá vietnamská káva. Výhodná je také lokalita uprostřed Old Quarter, v blízkosti jezera Ho Hoan Kiem.

Cons:

V blízkosti se nachází vlaková stanice, takže při otevřených oknech do pokoje doléhaly zvuky vlaku ze stanice. Francouzské okno mířilo do protějšího domu, který byl vzdálen cca 2 metry od hotelu, takže pokud někdo touží po pěkném výhledu, tady se ho nedočká.

2026-03-01 • via Nuitee
A
Andro • couple • ge
9
2026-03-01 • via Nuitee
T
THI BICH NGOC • family_with_children • fr
8
Pros:

Personnel accueillant et aimable
Chambre spacieuse. 3 lits simples spacieux.

Cons:

Près de la cour extérieure où jouaient les enfants donc un peu bruyant.

2026-03-01 • via Nuitee
M
Michał • solo_traveller • pl
8
2026-02-28 • via Nuitee