Hanoi Shining House

Hotels
9.1 (418 reviews)
Lane 12 Phố Gầm Cầu , Hanoi , vn

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Facilities

Non-smoking throughout
Free wired internet
Internet access

Review Highlights

Pros:
Great breakfast
Friendly staff
Excellent location
Cons:
Flooding in rainy season
Balcony accessibility issues

Categories

Cleanliness
8.35
Some reviews mentioned cleanliness positively; however, concerns about location and flooding may imply some cleanliness issues.
Service
9.85
Multiple reviews praised the friendly and helpful staff.
Location
8.85
Well-located in the old quarter, but mentioned flooding might affect access.
Room Quality
8.85
Rooms described as clean and comfortable, though some issues with balcony accessibility.
Amenities
8.85
Amenities such as laundry service praised; breakfast highlighted as excellent.
Value for Money
9.35
Good value based on meal and room quality; generally affordable.
Food and Beverage
9.35
Breakfast received high praise across several reviews.
Overall Experience
9.35
Majority of reviews suggest a very positive experience with just a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:39

Property Description

Modern Rooms with Free WiFi
Experience comfort and convenience in our 3-star rooms with free WiFi at Hanoi Shining House. Relax in our well-equipped rooms with a desk, flat-screen TV, and air conditioning. Some rooms even feature a balcony for a delightful view.

Delicious Breakfast Options
Start your day right with our delicious à la carte, continental, or American breakfast served every morning. Fuel up for your adventures in Hanoi with a satisfying meal at our property.

Convenient Location
Located in the heart of Hanoi's Hoan Kiem district, Hanoi Shining House is close to popular attractions like the Imperial Citadel of Thang Long and Hoan Kiem Lake. Explore the city easily with our convenient location near the city centre.

Book your stay at Hanoi Shining House now for a memorable experience in Hanoi.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 418 reviews
Cleanliness: 8.35
Service: 9.85
Location: 8.85
Room Quality: 8.85
Amenities: 8.85
Value for Money: 9.35
Food and Beverage: 9.35
Overall Experience: 9.35
A
Agustín • solo_traveller • es
10
Pros:

Lo amables que son los recepcionistas y el buen trato que hemos tenido.

Cons:

Que tenía dos camas como pedí pero

2026-04-25 • via Nuitee
L
Lucia • solo_traveller • fr
10
Pros:

Personnel très émable et souriant.
Très bon petit déjeuner

2026-04-24 • via Nuitee
K
Khin • family_with_children • sg
7
Enjoying for us to stay, relax.
Pros:

We lost our route to the hotel. Stuff guide us with location on the map, very helpful. The area is easy to walk to night market, easy to getting delicious local food and buying some local products.

Cons:

about 10 pm, street food stall switching off their lighting for a while when they got signaling from neighbor shops that something is passing by the place.

2026-04-23 • via Nuitee
J
jean philippe • couple • fr
8
2026-04-21 • via Nuitee
A
ANDREA TIMEA • solo_traveller • hu
10
Pros:

A személyzet rendkívüli kedvessége.
Mindenben segítenek és leszervezik neked.
A bőröndöt,csomagjaidat ott lehet hagyni ha több napra elutaznál.
A reggeli bőséges és ízletes.

2026-04-18 • via Nuitee
P
Peter • solo_traveller • au
4
Pros:

All I say is disappointing!

Cons:

The hotel room no windows

2026-04-18 • via Nuitee
I
Irina • extended_group • cn
10
Pros:

The hotel is in the picturesque old quarter and has a really warm, homely atmosphere. We're incredibly grateful to the staff for their attentiveness and kindness — they're truly wonderful people. We absolutely loved our stay here. Highly recommended.

2026-04-17 • via Nuitee
R
Robert • couple • ie
8
Felt very welcomed and staff were great.
Pros:

The hotel staff and management were very helpful and accommodating. We booked a one day trek through the hotel and hired a bike from them. They were very helpful for this and were reasonably priced.

Cons:

N/A

2026-04-16 • via Nuitee
S
Somali Ray • solo_traveller • in
10
Pros:

Polite staff,rooms are clean and good location

Cons:

It's in compacted location and balconies could not be enjoyed ,windows cannot open out

2026-04-14 • via Nuitee
F
Felice • couple • de
10
2026-04-14 • via Nuitee
E
Elsa • solo_traveller • fr
8
Pros:

La gentillesse et disponibilité du personnel.

Cons:

Rien tout était correct

2026-04-13 • via Nuitee
G
Gabriele • couple • de
10
Pros:

Das Personal war super nett und hilfsbereit!
Das Frühstücksbuffet war klein aber prima sortiert.

Cons:

Die Bahnstrecke in der Nähe sorgt manchmal für etwas Lärm.

2026-04-12 • via Nuitee
A
anne-sophie • solo_traveller • fr
9
Bon établissement
Pros:

Le personnel est très agréable et aux petits soins.
Chambre propre
Petit déjeuner simple et bon

Cons:

Matelas un peu dur, on sentait les ressorts.
Climatiseur qui fuyait la nuit j'ai reçu quelques gouttes sur la tête.
Fenêtres qui donnent sur un mur

2026-04-12 • via Nuitee
N
Nathalie • couple • ca
8
2026-04-12 • via Nuitee
S
Smith • couple • us
8
2026-04-11 • via Nuitee
B
Brandi • solo_traveller • cz
10
Pros:

The receptionist at this hotel are BEYOND AMAZING!!!! This was our second stay here and they are truly the highlight of this hotel. They are so helpful with absolutely anything you need. Breakfast is good too!

2026-04-11 • via Nuitee
M
Marina • solo_traveller • de
9
2026-04-09 • via Nuitee
T
Tatiana • family_with_children • kz
9
Pros:

Очень отзывчивый персонал

Cons:

В ванной была плесень, одеяло в пятнах

2026-04-09 • via Nuitee
A
Ainars • couple • lv
10
2026-04-09 • via Nuitee
C
Christel • family_with_children • fr
10
2026-04-09 • via Nuitee