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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Soundproof rooms
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Ironing service
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Face masks for guests available
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24-hour security
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Security alarm
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Key card access
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Mobile app for room service
Review Highlights
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Property Description
Convenient Location
Ideals Hotel Melaka is situated within close proximity to popular attractions such as Porta de Santiago and St John's Fort, making it an ideal choice for travelers looking to explore the historical city of Melaka.
Comfortable Accommodation
Guests can expect air-conditioned rooms with modern amenities including a TV and a kettle. Some rooms even come with a balcony, providing a scenic view of the surrounding area.
Free WiFi and Parking
Enjoy the convenience of staying connected with complimentary WiFi, and take advantage of the free private parking available for guests, ensuring a hassle-free stay.
Book your stay at Ideals Hotel Melaka for a comfortable and convenient experience during your visit to Melaka!
A deposit may be required at the property.
Location
Guest Reviews
Thank god, got at least 1 available family room for me!
Unexpected room condition this time..
Totally different from the picture shown. TV not working, toilet dirty, floor dirty..
Staff said TV got problem with cable, and all room will get same problem..poor the guest who staying for 3 nights. :(
I am very disappointed with my stay at Townhouse Oak Melaka.
Firstly, I booked a room with a window, but upon arrival I was given a room without one. The staff's explanation was that another guest had already taken the room with a window. This is unacceptable. If there are different room types, they should be clearly stated during the online booking process so guests know exactly what they are paying for.
Secondly, the room I received looked nothing like the photos used in the advertisement. The pictures are very misleading. The actual room was completely different—almost a 360-degree opposite of what was advertised.
The hotel itself also looks old and is located in a converted shoplot building, which was not obvious from the online listing. Had the photos accurately reflected the property's actual condition, I would have made a different booking decision.
To make matters worse, the cleanliness of the bathroom and toilet was disgusting. It was poorly maintained and did not meet even basic hygiene standards. A clean bathroom is one of the most important expectations when staying at a hotel, and this was a major disappointment.
Overall, I feel cheated. After reading other reviews, I realized I am not the first guest to have this experience. It seems that previous guests have also complained about being given rooms that did not match what they booked or what was advertised.
I hope the management will be more transparent with their room descriptions and use accurate photos so future guests know what to expect.
We had a great experience at this hotel. The room price offered excellent value for money. The location was very easy to find and convenient. The hotel facilities were complete and met all our needs.
Most importantly, the staff were friendly, professional, and easy to communicate with. We would highly recommend this hotel to others.
Most things were fine, but the facilities looked a bit worn out. There were also some spots with peeling paint and wallpaper. A little renovation would make the place even better.
We had a great experience at this hotel. The room price offered excellent value for money. The location was very easy to find and convenient. The hotel facilities were complete and met all our needs.
Most importantly, the staff were friendly, professional, and easy to communicate with. We would highly recommend this hotel to others.
Most things were fine, but the facilities looked a bit worn out. There were also some spots with peeling paint and wallpaper. A little renovation would make the place even better.
We had a great experience at this hotel. The room price offered excellent value for money. The location was very easy to find and convenient. The hotel facilities were complete and met all our needs.
Most importantly, the staff were friendly, professional, and easy to communicate with. We would highly recommend this hotel to others.
Most things were fine, but the facilities looked a bit worn out. There were also some spots with peeling paint and wallpaper. A little renovation would make the place even better.
장점 2도없음
1~열까지 단점.최악.
사진에 절대 절대 속지마시길..
Pulito, spazioso e le persone gentili. C'era anche il dispencer dell'acqua
Niente
Bilik luas, air laju, econd sejuk
The reception staff is nice
Unhygienic, the washroom super dirty, black dirts everywhere, towel & bedsheet all looks odd, a/c not really cold even on 16c! The mini fridge is not in good condition! The location name please change, it’s not convenient for non-local to find in the map!
What I appreciated most was the excellent location.
Need a bit of touch up but nice
Good location n spacious room
Lighting, bathroom tiles need deep cleaning, bed headrest need to be fixed
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