Hotel Nova Bentbaša

Hotels
8.2 (1625 reviews)
Bentbaša bb , Sarajevo , ba

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Limited breakfast options

Categories

Cleanliness
7.76
Several reviews mentioned issues with cleanliness, particularly with dust and dirty items in rooms.
Service
8.73
Overall, the service staff received positive feedback for being friendly and helpful.
Location
9.27
The location is highly praised for its proximity to central attractions and accessibility.
Room Quality
7.72
Some reviews indicated rooms were spacious but had issues with cleanliness and maintenance.
Amenities
8.25
Basic amenities were provided, but some guests reported missing basic maintenance.
Value for Money
8.21
The pricing was seen as fair, although experiences varied regarding service consistency.
Food and Beverage
7.26
Breakfast variety was limited and lacked quality in some cases.
Overall Experience
8.43
Despite some negatives, guests generally had a positive experience due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 00:22

Property Description

Convenient Location
Hotel Nova Bentbaša is ideally situated just 500 metres from Bascarsija Street in Sarajevo, offering easy access to the city's vibrant attractions and cultural sites.

Comfortable Accommodations
Each room at our hotel is designed for your comfort, featuring air conditioning, a flat-screen TV with satellite channels, and picturesque views of the river, garden, or city. Enjoy the convenience of a private bathroom with free toiletries and a hairdryer during your stay.

Exceptional Services
Experience top-notch hospitality with our free WiFi throughout the property and complimentary shuttle service, ensuring a seamless and enjoyable stay for all guests.

Ready to experience the perfect blend of comfort and convenience at Hotel Nova Bentbaša? Book now and make your Sarajevo visit unforgettable.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1625 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 7.72
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 7.26
Overall Experience: 8.43
R
Roland couple hu
9
Csak ajánlani tudom mindenkinek.
Pros:

A szállás nagyon közel volt a belvároshoz.
Kedves, mosolygós személyzet.
Reggeli választéka teljesen jó volt.

Cons:

Nem volt, ami nem tetszett volna.

2025-10-18 via Nuitee
R
Romsek couple si
5
Pros:

Lokacija je res odlična, Baščaršija in center Sarajeva na dosegu peš, parkirišče za avto direkt pred vhodom. Lastnik je zelo uredu in prijazen.

Cons:

Zajtrk je bil osnoven, motil me je hrup nad sobami saj je nad njimi restavracija.

2025-10-18 via Nuitee
I
Ivona couple ba
5
Pros:

Lokacija je zaista dobra.

Cons:

Čistoća vrlo upitna. Boravili smo sredinom 10.mj smrzli smo se. Doručak je bio jadan.

2025-10-17 via Nuitee
couple es
10
2025-10-16 via Nuitee
couple si
10
2025-10-16 via Nuitee
Z
Zoltan extended_group it
10
Posto bello, tranquillo, vicinissimo al centro
Pros:

Posizione perfetta, letti comodi, bagno spazioso, posto tranquillo, la ragazza al ricevimento gentile e disponibile, colazione ok

Cons:

I tappeti ( anche in camera ) era polveroso e pieno di immondizie …. Bastava passare solo con una aspirapolvere perche di base bon cerano macchie, solo sporcizie, polvere.

2025-10-14 via Nuitee
couple us
5
Our stay was very disappointing — poor WiFi, bad smell, and lack of basic maintenance made it far from a comfortable exp
Pros:

The bed was really comfortable and the location is really good. It takes you 2-3 minutes to get to Bascarsija. Breakfast was decent, classic variety of eggs and good spreads and meats.

Cons:

First of all, the WIFI was terrible, it was barely working for the two nights we stayed there. Had to use my data and spend extra money on roaming. TV wasn’t working, you turn it on and wait for it to “turn on” for another 10 minutes. We would go down to tell the staff about it, but no one was at the reception, only at breakfast/check in time. Our glasses we got in the rooms were dirty and had hairs on them. There was not hot water the first night we arrived, so we had to take a cold shower. In the middle of the night, it just started to smell like a septic tank, probably coming from the bathroom, but we couldn’t figure out what it was exactly. Bathroom door also could not close fully, so the smell kept coming into our room where we were trying to sleep. The smell was there for probably 30 minutes or more. The parking is also not a parking, it’s a sidewalk across from the Hotel, turned into “parking” spots.

2025-10-13 via Nuitee
S
Salkić family_with_children si
8
2025-10-12 via Nuitee
Özer couple tr
10
Pros:

Bence konumu bir harika böylesi güzel bir yer çok nadir bulunur ve sizi anlıyorlar hemen cevap veriyorlar

2025-10-12 via Nuitee
G
Gabi couple de
7
Pros:

Zur Altstadt kurzer Fußweg. Zimmer war etwas dunkel aber geräumig.
Frühstück ist sehr ausbaufähig. Die Gastronomie ist gut besucht durch Gruppen von Gästen.

2025-10-11 via Nuitee
K
Kristina family_with_children rs
6
Pros:

Osoblje je divno, devojka na recepciji je profesionalna i ljubazna.

Cons:

NIJE BILO TOPLE VODE!!! Uključili su toplu vodu sat vremena pre izlaska iz hotela.
Zbog ovog nedostatka umanjili su cenu za 10%.

2025-10-10 via Nuitee
M
Marian couple sk
7
2025-10-10 via Nuitee
N
Nerea couple es
7
Pros:

Estaba al lado del centro y con parking privado. La habitación correcta

2025-10-10 via Nuitee
O
Oğuzhan extended_group tr
8
Pros:

Konumu harika. Çalışanlar güler yüzlü.

Cons:

Düğün olan günlerde gürültüden uyunmuyor. Ve biraz da temizlikten yana sıkıntısı var.

2025-10-08 via Nuitee
A
Audrius solo_traveller gb
10
Pros:

Pagarba personalui,nes suorganizavo tylesni kambari del sirdies bedu! Nesicentinejo del kainos skirtumo...

2025-10-06 via Nuitee
K
Kany solo_traveller fr
7
2025-10-05 via Nuitee
Z
Zoran couple hr
8
2025-10-05 via Nuitee
C
Cami couple ro
10
2025-10-05 via Nuitee
P
Paulina couple hr
10
2025-10-05 via Nuitee
K
Khalifa family_with_children ae
9
Grrat location and clean room
Pros:

Location is great 5 minutes walk to center and its by the river, rooms are clean

Cons:

Breakfast is so limited. Only egg and sausage, and there was a wedding so it was noisy night for us

2025-10-04 via Nuitee