Sunstar Hotel Arosa

Hotels
8.4 (139 reviews)
Seewaldstrasse 12 , Arosa , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good kids facilities
Beautiful mountain location
Cons:
Inconsistent service
Cleanliness issues
High prices for quality

Categories

Cleanliness
7.86
Some mentions of cleanliness issues, especially regarding dirty yoga mats.
Service
8.83
Service was friendly, but inconsistent as some staff were mentioned as unhelpful.
Location
8.87
Well-located with beautiful mountain views, positive mentions.
Room Quality
8.32
Refurbished rooms were nice, but some issues mentioned with temperature.
Amenities
8.35
Good amenities for children, but some installations were noted as lacking.
Value for Money
8.31
Several reviews suggest high prices for the quality and service received.
Food and Beverage
7.86
Some reviews rated food quality poorly, but others enjoyed meals.
Overall Experience
8.83
Generally positive experiences with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:31

Property Description

Stylish Accommodation with Breathtaking Views
The Sunstar Hotel Arosa offers a tranquil setting on the forest's edge, providing stunning panoramic views of the mountains and Untersee Lake. Guests can unwind in the complimentary spa area, featuring an indoor pool, gym, and steam bath.

Abundance of Leisure and Wellness Activities
From badminton to table tennis, the hotel offers a variety of sports facilities for guests to enjoy. Indulge in relaxation at the spa or explore nearby shopping and entertainment options just a short walk away.

Culinary Delights and Inclusive Benefits
Treat your taste buds to a delectable 4-course menu crafted from fresh, regional ingredients at the on-site restaurant. In addition, enjoy complimentary access to cable cars and a hiking pass during the summer months. Secure underground parking is also available upon request.

Escape to Serenity at Sunstar Hotel Arosa Today!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 15 years old stay for CHF 70 per person per night when using an existing bed.
    People 16 years old and over stay for CHF 95 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 139 reviews
Cleanliness: 7.86
Service: 8.83
Location: 8.87
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.83
P
Pilar • family_with_children • es
9
2026-03-25 • via Nuitee
B
Bianca • couple • ch
8
Pros:

Frühstück, Zimmer, sehr hilfsbereites Personal!

Cons:

Eher teuer und Shuttle nötig zum Skifahren, sonst Lage gut

2026-03-24 • via Nuitee
M
Martina • family_with_children • ch
8
2026-03-22 • via Nuitee
A
Alix • couple • ch
9
2026-03-19 • via Nuitee
J
Juerg • extended_group • ch
7
2026-03-16 • via Nuitee
S
Susanne • family_with_children • ch
10
2026-03-15 • via Nuitee
M
Matt • family_with_children • ch
10
Fun in the Snow
Pros:

Friendly staff. Great Service. Lots of fun with Kids.

2026-03-14 • via Nuitee
G
Gonca • extended_group • ch
10
Pros:

Great staff, clean and the shuttle takes us to the train and the gondolas

Cons:

the pillows gave me a neck pain, they could make it stronger

2026-03-13 • via Nuitee
G
Gut • solo_traveller • ch
8
2026-03-07 • via Nuitee
G
Gabriela • family_with_children • ch
10
Pros:

Alles war perfekt

Cons:

Nichts

2026-03-02 • via Nuitee
P
Pina • couple • ch
7
2026-03-01 • via Nuitee
S
Strahil • family_with_children • ch
8
2026-02-28 • via Nuitee
E
Erich Andrew • solo_traveller • ch
8
2026-02-25 • via Nuitee
B
Barbara • couple • ch
6
Cons:

Preis, Lage

2026-02-22 • via Nuitee
M
Marco • couple • ch
7
2026-02-22 • via Nuitee
M
Marcin • family_with_children • ch
9
Pros:

Many things to do for kids like sport hall with many activities, bigger pool, gaming rooms (table tennis, pinbal, table soccer); as there amany families kids have companions to play with; there is frequent hotel bus service to and from cable cars/train station. good value for money

Cons:

visiting external restaurants is a hike, way can be slippery also for your car, driving to Arosa is 30km steep and narrow road, skip self check-in/out machine at the entrance and find reception desk in the hall - some payment visibility issues, no parking booking etc.

2026-02-14 • via Nuitee
M
Mehrije • family_with_children • ch
8
2026-02-14 • via Nuitee
G
Giannina • family_with_children • ch
8
Sehr gut
Pros:

Freundlichkeit des Personals
Kinderprogramm ( Backen etc)
Hallenbad& Wellness
Freizeitpark für Kinder

Cons:

Wir haben das Nachtessen nicht gut vertragen, Bauchschmerzen und nach einen Abendessen sogar Durchfall

2026-02-13 • via Nuitee
T
Thomas • family_with_children • ch
8
2026-02-10 • via Nuitee
R
Roger • solo_traveller • ch
8
2026-02-08 • via Nuitee