Chaiya Palace Hotel

Hotels
9.4 (1374 reviews)
N100, Street 266, Chaktomuk, Daun Penh , Phnom Penh , kh

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Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Quality service
Clean and modern facilities
Cons:
Minor issues with food quality
Small bathroom not air-conditioned

Categories

Cleanliness
9.29
Rooms spotlessly clean, but minor cleaning details noted.
Service
9.76
Staff were exceptional, couldn’t do enough for you.
Location
9.8
Excellent location, easy walking distance to everything.
Room Quality
9.25
Chambre très agréable with amenities praised.
Amenities
9.28
Great restaurant, lovely rooftop pool area.
Value for Money
9.24
Great value for money, especially considering service.
Food and Beverage
8.79
Restaurant food was really good, though some breakfast issues noted.
Overall Experience
9.76
Exceptional experience overall, would recommend highly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 19:03

Property Description

Luxurious Amenities
Chaiya Palace Hotel boasts air-conditioned rooms with modern amenities like flat-screen TVs, minibars, and private bathrooms. Guests can enjoy city views and relax on their own balcony or patio.

Dining Experience
Indulge in a wide array of culinary delights at the on-site restaurant, offering American, Cambodian, and French cuisine. Special dietary requests can also be accommodated with options ranging from vegetarian to dairy-free.

Convenient Location
Ideally situated near top attractions including Chaktomouk Hall and the Royal Palace, Chaiya Palace Hotel offers easy access to must-see sights in Phnom Penh. Book today for a memorable stay.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

9.4
Based on 1374 reviews
Cleanliness: 9.29
Service: 9.76
Location: 9.8
Room Quality: 9.25
Amenities: 9.28
Value for Money: 9.24
Food and Beverage: 8.79
Overall Experience: 9.76
G
Gail • solo_traveller • au
10
Pros:

Everything,staff were fantastic room great and restaurant was terrific.

Cons:

The only issue was the lack of hooks to hang towels and hand towels on.

2026-05-09 • via Nuitee
2
2viaggiatori • couple • it
10
Pros:

abbiamo soggiornato qui 2gg + altri 3 di ritorno da Siem Reap e in 2 camere diverse ma l'esperienza è stata fantastica dalla posizione centralissima per visitare la città con panorama sia sul Mekong che sullo skyline della città, alle camere ineccepibili per spaziosità e pulizia, al personale gentilissimo e una piscina con lounge bar sul roof top veramente super . Anche il ristorante panoramico all'ultimo piano di primo ordine per servizio e qualità del cibo. Assolutamente da consigliare anche per il rapporto qualità prezzo

2026-05-09 • via Nuitee
2
2viaggiatori • couple • it
10
Punto privilegiato per scoprire Phnom Penh
Pros:

Vedi recensione fatta per i successivi 3 gg nella stessa struttura. Veramente niente da aggiungere se non anche il drink di benvenuto all'arrivo. Inoltre sono stati gentilissimi nel trovarci anche supporto per il trasferimento da e verso l aeroporto.

2026-05-09 • via Nuitee
S
Sophie • couple • ca
9
2026-05-08 • via Nuitee
B
Bönisch • couple • de
10
Ich werde immer wiederkommen, wenn ich mich in Phnom Penh aufhalte
Pros:

Sehr freundliches Personal, alle super zuvorkommend und engagiert. Sehr sehr sauber, super Service in Bereichen nicht 100 sondern sogar 1000 Punkte.
Wir haben uns sehr sehr wohl gefühlt und werden auf jeden Fall wiederkommen.

2026-05-07 • via Nuitee
N
Naoyuki • solo_traveller • jp
10
2026-05-07 • via Nuitee
M
Michel • couple • us
9
Delightful and great location to start the visit of the city
Pros:

Great location and friendly staff

Cons:

Not much. The breakfast could be a bit fresher for the pastries

2026-05-07 • via Nuitee
F
Fletcher • couple • au
10
Friendly staff, hotel great location, great roof top pool
Pros:

The great room
The service
The location
The customer service
The breakfast

Cons:

Nothing

2026-05-07 • via Nuitee
N
Naoyuki • couple • jp
10
2026-05-07 • via Nuitee
P
Petra • couple • si
10
2026-05-06 • via Nuitee
M
Matthew • couple • au
9
For our first time in Cambodia, Chaiya Palace was a great stay that provided everything we needed to base out of and exp
Pros:

The staff were amazing, considerate and always willing to help. Facilities covered everything we needed.
The location was walking distance from night markets and walking street.

Cheap tuk tuk grab rides everywhere else.

2026-05-05 • via Nuitee
F
firery • solo_traveller • ie
10
Pros:

The staff were amazing polite friendly. Spotlessly clean.the beds and pillows were sooo comfortable .breakfast delicious. Restaurant also.

Cons:

Nothing

2026-05-04 • via Nuitee
S
Sharon • extended_group • gb
10
Absolutely brilliant would recommend this hotel
Pros:

Everything

Cons:

Nothing

2026-05-04 • via Nuitee
D
David • couple • gb
10
2026-05-03 • via Nuitee
D
Darius • couple • gb
10
Gorgeous!
Pros:

I must say, it’s one of the nicest hotels I’ve ever stayed. Room is spacious and airy, very open with fantastic decorations. Bed is super comfortable and big (for somebody who’s almost 2m). Swimming pool area is small but enough for couple of hours in the sun.
Breakfast is always fresh and cooked to your liking.
But what truly make this place unique it’s its staff. Each one of them friendly and kind. Nothing is too much trouble. They always smile, which makes the start and end of the day even more wonderful.

2026-05-03 • via Nuitee
D
David • couple • gb
10
2026-05-03 • via Nuitee
C
Chermae • solo_traveller • ph
8
Pros:

Room was clean and the staff were all so nice! Good location, very close to the royal palace and night market.

2026-05-02 • via Nuitee
C
CHETTIYAPPAN • solo_traveller • th
10
Excellent hospitality
Pros:

I enjoyed my stay in this hotel. Excellent breakfast.

2026-05-02 • via Nuitee
M
Matteo • couple • it
10
Amazing
Pros:

Very kind staff, great service, and central location

Cons:

Nothing

2026-05-02 • via Nuitee
B
Benjamin • solo_traveller • at
9
2026-05-02 • via Nuitee