Chaiya Palace Hotel

Hotels
9.4 (1609 reviews)
N100, Street 266, Chaktomuk, Daun Penh , Phnom Penh , KH

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Quality service
Clean and modern facilities
Cons:
Minor issues with food quality
Small bathroom not air-conditioned

Categories

Cleanliness
9.29
Rooms spotlessly clean, but minor cleaning details noted.
Service
9.76
Staff were exceptional, couldn’t do enough for you.
Location
9.8
Excellent location, easy walking distance to everything.
Room Quality
9.25
Chambre très agréable with amenities praised.
Amenities
9.28
Great restaurant, lovely rooftop pool area.
Value for Money
9.24
Great value for money, especially considering service.
Food and Beverage
8.79
Restaurant food was really good, though some breakfast issues noted.
Overall Experience
9.76
Exceptional experience overall, would recommend highly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 19:03

Property Description

Luxurious Amenities
Chaiya Palace Hotel boasts air-conditioned rooms with modern amenities like flat-screen TVs, minibars, and private bathrooms. Guests can enjoy city views and relax on their own balcony or patio.

Dining Experience
Indulge in a wide array of culinary delights at the on-site restaurant, offering American, Cambodian, and French cuisine. Special dietary requests can also be accommodated with options ranging from vegetarian to dairy-free.

Convenient Location
Ideally situated near top attractions including Chaktomouk Hall and the Royal Palace, Chaiya Palace Hotel offers easy access to must-see sights in Phnom Penh. Book today for a memorable stay.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

9.4
Based on 1609 reviews
Cleanliness: 9.29
Service: 9.76
Location: 9.8
Room Quality: 9.25
Amenities: 9.28
Value for Money: 9.24
Food and Beverage: 8.79
Overall Experience: 9.76
K
Kaufmann • extended_group • ch
10
2026-10-31 • via Nuitee
D
Dawn • extended_group • gb
10
Amazing
Pros:

2nd stay. One word, AMAZING

Cons:

NA

2026-10-30 • via Nuitee
D
David • solo_traveller • au
10
Perfection.
Pros:

I couldn't fault it. The staff were amaze, the room was lovely and the pool was fabulous. Also the breakfast was perfect.
I will always stay here when in Phnom Penh in the future.

Cons:

I honestly can't think of anything.

2026-10-30 • via Nuitee
A
Allan • couple • au
9
I will be back
Pros:

Great location, great staff, I will always continue to use this hotel when I am in Phnom Penh

2026-10-29 • via Nuitee
M
Marco • couple • it
10
Pros:

Tutto. Camera spaziosa con una bella vista sulla citta'

Cons:

Lascerei la pisicna aperta dopo le 19 per godersi le luci della notte da quello spot stupendo.

2026-10-29 • via Nuitee
A
Alfreluz • family_with_children • gb
10
Helpful and welcoming.
Pros:

We were offered a free upgrade which was so kind. The spa treatment was so relaxing. Dinner at the 13th floor had good choices with a terrific view of the city. Breakfast is generous and delicious. It is in central location. The staff are very helpful and attentive.

Cons:

Nothing.

2026-10-29 • via Nuitee
H
Helen • extended_group • au
9
Thoroughly enjoyed our stay.
Pros:

Great location - nice part of town. Close to tourist attractions without being in the thick of it. Great local night markets. Easy transport.

2026-10-29 • via Nuitee
A
Amanda • couple • us
10
Pros:

Everything was clean and the food was great! The staff was always helpful.

Cons:

I like everything about the hotel

2026-10-28 • via Nuitee
D
Dawn • extended_group • gb
10
Perfect hotel
Pros:

The hotel was very clean, big rooms and super comfy beds. Breakfast was great but what has made this hotel stand out is the staff. They were amazing, super friendly. 10 out of 10

2026-10-27 • via Nuitee
G
Giulia • extended_group • es
9
Nice hotel
Pros:

The hotel is lovely, the room is comfy and the staff are so friendly

Cons:

The floor around the pool is very slippery. They should provide something to protect against falls.

2026-10-26 • via Nuitee
S
Sandrine • family_with_children • fr
10
Pros:

La gentillesse du personnel, la piscine au rooftop, le petit déjeuner

2026-10-26 • via Nuitee
W
Waring-jones • couple • au
9
Loved it.
Pros:

Highly recommend this Hotel. Staff were exceptional, the room was lovely and the pool on the roof was amazing. Also recommend our driver and tour guide, Mr Kaka who had an air conditioned car and a tuk tuk.

2026-10-26 • via Nuitee
P
Patrick • couple • ch
10
Pros:

Camera molto bella, letto comodo. Servizi impeccabili.
Personale molto gentile e premuroso, ci hanno lasciato usufruire della piscina sul tetto fino in serata
Vista dal tetto molto bella

2026-10-24 • via Nuitee
J
Jay • solo_traveller • vn
9
2026-10-21 • via Nuitee
F
Fiona • couple • gb
10
I would definitely return here again and would have no hesitation recommending it .
Pros:

This was in a brilliant location . Loved the infinity pool and the restaurant/ bar . Best of all was the staff who were just lovely .

2026-10-21 • via Nuitee
H
HIROSHI • solo_traveller • jp
9
ビジネスで滞在するには最適
Pros:

大きなホテルではないが、スタッフの応対が大変親切であった。

2026-10-21 • via Nuitee
H
HIROSHI • solo_traveller • jp
9
2026-10-21 • via Nuitee
T
THEBLEU • solo_traveller • fr
7
Sans Plus
Pros:

La situation géographique de l'établissement 10/10
Le confort de la literie 10/10
Le personnel 10/10
La propreté des chambres et l'espace : 10/10
Petit déjeuner : 7/10

Location : 10/10
Bed comfort: 10/10
Staff: 10/10
Room cleanliness and space: 10/10
Breakfast : 7/10

Cons:

-La chambre n'est pas insonorisée donc on entend le bruit des chiens qui aboient le soir et tôt le matin, en plus du bruit, des motos . Bon courage pour dormir. Mal dormir Ça peut vite vous gâcher des vacances .
-La salle du petit déjeuner est très petite par rapport à la taille de l'établissement donc se remplit très vite, il faut attendre son tour et à 27°, il faut comprendre que personne ne veut aller prendre le petit déjeuner sur la terrasse . ....

-The room is not soundproof, so you can hear dogs barking loudly late at night and early in the morning, as well as the noise of motorcycles. Good luck trying to get some sleep! Poor sleep can quickly ruin your holiday.
-The breakfast area is very small compared to the size of the hotel, so it fills up very quickly. You have to wait your turn, and when it’s 27°C outside, it’s understandable that nobody wants to have breakfast on the terrace.

2026-10-20 • via Nuitee
A
Andrew • extended_group • au
9
2026-10-18 • via Nuitee
D
Djo_13 • family_with_children • ch
10
Pros:

Super hôtel, tout c'est très bien passé, chambre très propre et la vue est géniale. Nous avion la suite au 12 ème pour une différence de prix très raisonnable cela en à valu la peine.
Les plats et cocktails proposés, certes plus cher que la moyenne au cambodge sont très bon et très bien présentés.
Personnel toujours accueillant et professionnel.
Merci pour tout.

Cons:

Rien

2026-10-17 • via Nuitee