Chaiya Palace Hotel

Hotels
9.4 (1568 reviews)
N100, Street 266, Chaktomuk, Daun Penh , Phnom Penh , kh

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Quality service
Clean and modern facilities
Cons:
Minor issues with food quality
Small bathroom not air-conditioned

Categories

Cleanliness
9.29
Rooms spotlessly clean, but minor cleaning details noted.
Service
9.76
Staff were exceptional, couldn’t do enough for you.
Location
9.8
Excellent location, easy walking distance to everything.
Room Quality
9.25
Chambre très agréable with amenities praised.
Amenities
9.28
Great restaurant, lovely rooftop pool area.
Value for Money
9.24
Great value for money, especially considering service.
Food and Beverage
8.79
Restaurant food was really good, though some breakfast issues noted.
Overall Experience
9.76
Exceptional experience overall, would recommend highly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 19:03

Property Description

Luxurious Amenities
Chaiya Palace Hotel boasts air-conditioned rooms with modern amenities like flat-screen TVs, minibars, and private bathrooms. Guests can enjoy city views and relax on their own balcony or patio.

Dining Experience
Indulge in a wide array of culinary delights at the on-site restaurant, offering American, Cambodian, and French cuisine. Special dietary requests can also be accommodated with options ranging from vegetarian to dairy-free.

Convenient Location
Ideally situated near top attractions including Chaktomouk Hall and the Royal Palace, Chaiya Palace Hotel offers easy access to must-see sights in Phnom Penh. Book today for a memorable stay.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

9.4
Based on 1568 reviews
Cleanliness: 9.29
Service: 9.76
Location: 9.8
Room Quality: 9.25
Amenities: 9.28
Value for Money: 9.24
Food and Beverage: 8.79
Overall Experience: 9.76
P
Pascal couple fr
10
Tout a été parfait
Pros:

Tout a été parfait. L’accueil, la gentillesse et le professionnalisme du personnel . Le restaurant et le breakfast au top .

2026-07-04 via Nuitee
S
Sok Li family_with_children my
9
2026-07-04 via Nuitee
Z
Zoe solo_traveller hk
8
2026-07-04 via Nuitee
T
Tomasz extended_group pl
10
Super pobyt
Pros:

Super hotel. Najwyższy poziom. Personel cały czas dba o gościa, wszędzie otwierają drzwi :) Lokalizacja też super, bliskość sklepów w restauracji na Riverside.

Cons:

Żadnych wad

2026-07-04 via Nuitee
L
Lee Ngee Moi solo_traveller my
10
Best boutique hotel
Pros:

Best is the hospitality of all staff.
Best can do shopping just few doors away from hotel.
Strongly recommend to stay
Best our rooms upgraded

Cons:

Nothing

2026-07-04 via Nuitee
I
Isa et Fred solo_traveller fr
10
Pros:

Superbe hôtel, accueille formidable et attentif. Les chambres sont grandes, originales avec leurs courbes. Le restaurant est très bien,. bons plats, très bon cocktail.une vue incroyable surtout depuis le roof top et sa piscine exceptionnelle. On conseille fortement

Cons:

Tout est bien, juste peu de transat en roof top : 6.

2026-07-04 via Nuitee
E
Ella solo_traveller gb
10
10/10 stay!
Pros:

The staff were very friendly and helpful! The room was very nice and clean, and the location was good. We had a great stay :)

Cons:

The only issue was that the shower screen leaked a bit (forgot to mention this at the property).

2026-07-04 via Nuitee
H
Hassan couple pk
9
2026-07-02 via Nuitee
K
komathi39 solo_traveller my
9
Pros:

The hotel was strategically located. Walking distance to the river walk, royal palace, national monument. The rooms were cozy. The breakfast although not many variety but you can order from the menu. Semi river view. The staffs are very knowledgeable about places and the restaurant staff are very jovial.

Cons:

The wash basin was outside the bathroom so from your bed you can see the wash basin. There is not much space to hang clothes. The balcony too small to sit so don't expect a big balcony

2026-07-02 via Nuitee
D
David family_with_children mt
9
2026-07-01 via Nuitee
C
Charindra couple lk
10
Excellent views, excellent location.
Pros:

Excellent location, Very clean and very good views.

2026-07-01 via Nuitee
J
Joanne extended_group gb
10
2026-06-30 via Nuitee
A
Allan solo_traveller au
10
Just what I needed
Pros:

They were able to accommodate me with a very earlier than usual check in after making a last minute reservation
I have stayed here before and I will certainly stay here again

2026-06-29 via Nuitee
S
SEVDA solo_traveller tr
8
2026-06-26 via Nuitee
J
Jo-Anne couple nz
9
Pros:

The breakfast was really nice - not a huge selection but what we had was really good.

Cons:

Nothing - we were there for 2 nights and happy with all the services

2026-06-25 via Nuitee
F
Fil d'Asie solo_traveller fr
10
Pros:

Tout

Cons:

Rien

2026-06-25 via Nuitee
S
Sally extended_group au
9
Beautiful hotel to start of our holiday.
Pros:

The hotel was a beautiful boutique hotel. The pool on the rooftop was glorious and felt heated. The staff were very friendly and helpful and always with a smile. We stayed in the Premier Deluxe Double Room and they were as expected from the pictures. The rooms were very comfortable and clean. We would definitely stay again. The breakfast menu was small with part of it being buffet and the hot food a la carte, but it was sufficient to start your day. Dinner in the restaurant was also very good.

2026-06-24 via Nuitee
W
Wong Mike solo_traveller sg
10
Best stay!
Pros:

The property is very well maintained. The staff are very approachable, all of them are very friendly. The manager in-charge for the breakfast session at the restaurant left me a very good impression as he remembered how many cups & what type of coffee I need in just the second day stay.

Cons:

Nothing that I don't like.

2026-06-23 via Nuitee
S
Sonya solo_traveller nz
10
Great stay!
Pros:

Lovely place, staff very helpful and polite, food amazing, pool was superb 😀

Cons:

Nothing

2026-06-23 via Nuitee
J
John solo_traveller au
10
2026-06-23 via Nuitee