Mayan Playa Bacalar

Hotels
Independent
9.8 (21 reviews)
Costera, Bacalar, QROO, 77933 , Bacalar , MX

Facilities

Proposal/romance packages available
Free WiFi
Garden
Luggage storage
Wheelchair accessible
Outdoor furniture
Picnic area
Front desk (limited hours)
On private beach
Smoke-free property
See all facilities

Review Highlights

Pros:
Beautiful location by the lagoon
Peaceful and relaxing atmosphere
Modern cabins
Helpful staff
Cons:
Limited amenities on-site
Firm beds
Low water pressure in some cabins

Categories

Cleanliness
7.3
Guests mentioned the rooms were clean, but some noted minor maintenance issues.
Service
7.8
Service was generally appreciated, with particular praise for friendly staff and helpfulness in coordinating services.
Location
8.6
The hotel's location by the lagoon was highly praised, offering a peaceful and beautiful setting.
Room Quality
7.2
Guests found the cabins modern and comfortable, with some minor issues like firm beds and low water pressure.
Amenities
6.5
Limited amenities were noted, with no on-site restaurant and only basic offerings like kayaks and paddles.
Value for Money
7.2
Mixed reviews on value for money, with some guests feeling the experience was worth the price while others wanted more amenities for the cost.
Food and Beverage
7.5
Positive feedback on restaurant deliveries and bar service, with some guests wishing for more dining options on-site.
Overall Experience
8.1
The majority of guests had a positive experience, enjoying the tranquility and beauty of the location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 04:40

Property Description

Luxurious Amenities
Indulge in onsite massages and relax at the private beach to unwind and rejuvenate during your stay.

Convenient Features
Enjoy complimentary wireless internet access, tour assistance, and a picnic area. Benefit from luggage storage, water dispenser, and free self parking.

Comfortable Accommodations
Stay in one of the 4 air-conditioned rooms with Smart TVs, private balconies, and free Wi-Fi. Relax with cable programming and modern bathrooms with showers and hair dryers.

Book now for a relaxing getaway at Mayan Playa Bacalar and make the most of its luxurious amenities, convenient features, and comfortable accommodations.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Private host property

Location

Guest Reviews

9.8
Based on 21 reviews
Cleanliness: 7.3
Service: 7.8
Location: 8.6
Room Quality: 7.2
Amenities: 6.5
Value for Money: 7.2
Food and Beverage: 7.5
Overall Experience: 8.1
T
Tabatha
10
Pros:

Mr.David was the most gracious host. I checked in very late, last minute and he greeted me with a friendly smile and when I asked if the tiki was open he said no BUT then went behind the bar (as the owner can) and found me a cold beverage after my long day of travel. And breakfast was delivered to my room the next morning again with a friendly smile. Room was spotless and in meticulous condition. Cannot wait to go back again. Mr.David was amazing, highly recommend to anyone who loves Bacalar.

2025-07-04 via Nuitee
A
Angel
8
Pros:

The Place Is great to enjoy the lagoon but there's no much to eat there during the day and nothing at all in the night neither in the surroundings. If you have your own car you will no have problem

2025-06-30 via Nuitee
S
Shelley
6
Pros:

BEWARE!! Credit Card Fraud and False Advertising

I was ready to leave a glowing 10/10 review, but unfortunately, I can’t recommend this property.

My credit card was used fraudulently by a local restaurant— I use one card for hotel expenses and a separate one for meals and incidentals.

The information of that card was only accessible to the property staff. The card was actually packed in my suitcase when I ate lunch at La Playita (suggested over and over to me by the hotel host).

I’m currently in the process of reporting this to Profeco.

Also, the property is NOT private beach as advertised. Despite marketing a “private beach” - they sell day passes to the public, turning the space into a crowded beach club until 6PM.

As a guest, you don’t private have access to key amenities like the dock, and the peaceful, exclusive experience they promise just doesn’t exist.

Be very cautious booking here!!

2025-05-19 via Nuitee
R
Ricardo
10
Hermoso lugar
Pros:

Una ubicación inmejorable en la laguna. Las habitaciones muy bonitas y espaciosas con vista a la laguna. Cuando regresemos en definitiva será el hotel que elegiremos.

2025-05-03 via Nuitee
C
Carsten
10
Excelente
Pros:

La estadía estuvo muy bien, un lugar tranquilo, seguro y buenas instalaciones y amabilidad del personal. No hay restaurante en el hotel.Considerar que para salir a comer es necesario acercarse en auto al centro.

2025-04-21 via Nuitee
N
Nuri
10
Pros:

Extraordinaria estancia para disfrutar de Bacalar lejos del bullicio. Acceso privilegiado a la laguna, imperdible. Ya reservamos para volver!!!

2025-04-18 via Nuitee
E
Edgar partner
10
Pros:

Relaxing

2025-04-09 via Nuitee
M
Matthew family_with_children
10
Pros:

If you are in Bacalar this is a must stay. Best beach on the lake is located here where it's one of the few spots with a sandy walk in beach, impressive water color, and cool pier. It is a small property with only 4 cabins so very peaceful and relaxing. Cabins were very modern with great AC. It is a short drive to the center of town, definitely recommend a car if you are staying. Staff was very helpful with coordinating restaurant deliveries if you don't feel like leaving. Irving at the bar was great and made the best aguachile I have ever had.

2025-03-30 via Nuitee
A
Adam
10
A great place to disconnect
Pros:

Multi-cabin (4 I think) hotel right on a beautiful part of the lagoon. The rooms were clean. Beds were a bit firm and water pressure was very low (sink and shower) but those are the only two negatives. You'll need a car or be willing to bike to get food or do any activities beyond a kayak.

2025-03-16 via Nuitee
O
Olivier
10
un séjour au paradis
Pros:

Nous sommes allés en famille au Mayan Playa Bacalar.
Nous avons tous beaucoup apprécié notre séjour. De par sa taille, il y a peu de logements, nous nous sommes sentis comme seuls au monde. L'endroit est juste magnifique. A notre disposition une chambre juste splendide qui donne directement sur la lagune. Des transats, des hamacs, des kayaks et des paddles mis à disposition.
Juste une précision, l'établissement n'offre pas de service de restauration sur place, nous avions une voiture de location donc ce n'était pas un problème si ce n'est pas votre cas, il faudra compter sur des services de livraison ou retourner dans le centre de Bacalar.
En tout cas, n'hésitez pas. c'es vraiment un endroit de rêve!

2025-02-11 via Nuitee
J
juan
8
Pros:

Miy bien falta que el restauratr tenga servicio bueno

2025-01-26 via Nuitee
L
Leila family
10
Pros:

Beautiful property! The gentleman assisting with kayaks went out of his way to make us feel comfortable. I would definitely come back.

2024-12-27 via Nuitee
S
Sandra
10
Regresaré
Pros:

Precioso lugar, apartado del bullicio, muy tranquilo para descansar. El único detalle es que no cuenta con restaurante y está alejado de la ciudad, por lo que hay que llevar algo o pedir de un beach club cercano.

2024-12-17 via Nuitee
V
Verified traveler
10
온전히 독립적인 공간에서 휴식을 취할 수 있는 곳으로 다음에도 기회가 된다면적극 추천방문할것이며적극추천합니다
Pros:

4개의 방갈로로 이루어진 곳으로 조용하고 쾌적하며 호수에 바로 인접해있는 곳입니다. 모든 것이 만족스러웠으나 , 한가지...식사를 하기위해서 차를 이용해서 레스토랑을 찿아 나가야 한다는 점이 조금 아쉬운 점이었어요. 그 외에는 모든것이 만족스러워 다음에도 기회가 된다면 꼭 다시 가보고 싶은 곳이라 추천합니다. 특별히 숙박기감 내내 큰 도움을 주신 David 에게 감사 전합니다.

2024-12-14 via Nuitee
R
Ruth friends
10
Pros:

Feels like it was brand new facilities. Rooms are individual bungalow, spacious. AC works. Beautiful view of the lake. We can hear the water with the door open, mosquito screen closed. There are only 4 units. There are kayaks and pedal boards to use. Hammocks on the dock, although should add more seating there. There's no restaurants on site, but not too far from town to go get breakfast. Coffee was at the front desk area. Staff there was nice, friendly.

2024-09-13 via Nuitee
J
John family
10
Pros:

Muy bonito, lo recomiendo, pero deberían poner anuncios de no pararse en las rocas porque matan las pocas bacterias que producen oxígeno. Ventiladores en el área de alimentos u recepción así como en el frente de las habitaciones y mosquiteros.

2024-08-13 via Nuitee
A
Angie family
10
Pros:

Las vistas y la tranquilidad

2024-08-03 via Nuitee
O
Omar
10
Pros:

Todo bien gracias por su hospitalidad

2024-06-30 via Nuitee
M
Martha Adriana family
10
Pros:

Que tiene vista a la laguna y muelle.

2024-06-17 via Nuitee
P
PABLO TERCERO
10
Pros:

EXCELENTE ESTANCIA SI LO QUE BUSCAS ES PRIVACIDAD Y ALEJARTE DE EL BULLICIO DE LA GENTE, LUGAR PARADISIACO, COMODO COMFORTABLE, PRONTO REGRESARE, ME GUSTO MAS QUE COZUMEL, ASI SE LOS PUEDO DECIR!

2024-05-30 via Nuitee