Grand Central Hotel

Hotels
7.8 (2518 reviews)
Chiyoda-ku, Kanda Tsukasamachi 2-2 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cashless payment available
See all facilities

Review Highlights

Pros:
Clean Rooms
Good Location
Helpful Staff
Cons:
Small Rooms
Basic Breakfast
Staff Friendliness

Categories

Cleanliness
8.13
Guests frequently noted that rooms were very clean.
Service
8.6
Friendly staff were mentioned positively, although some guests noted lack of smiles.
Location
8.64
Many reviewers praised the excellent location, noting its proximity to transport and amenities.
Room Quality
7.09
Some reviews indicated that rooms were small and equipment was outdated.
Amenities
7.62
Basic amenities were adequate, but not notably impressive.
Value for Money
7.58
Some felt it could improve in terms of value, but others found it satisfactory.
Food and Beverage
6.63
Breakfast was often described as basic; issues reported with food cleanliness.
Overall Experience
8.1
Overall enjoyed stay with minor complaints, recommending for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:24

Property Description

Prime Location in Tokyo
Situated in the heart of Tokyo, Grand Central Hotel is conveniently located just minutes away from major subway and train stations, providing easy access to all the city has to offer.

Convenience at Your Fingertips
With a plethora of dining options and shops in the vicinity, guests can immerse themselves in the vibrant local scene without having to travel far from the hotel.

Modern Comfort and Connectivity
Each air-conditioned room at Grand Central Hotel is well-equipped with essential amenities including a flat-screen TV, private baths, and a multi-port smartphone charger, ensuring a comfortable stay for every guest.

Ready to experience the best of Tokyo? Book your stay at Grand Central Hotel now and make unforgettable memories in this dynamic city.

Important information:

Guests arriving after 22:00 must inform the property in advance. If the property is not notified, the booking may be canceled. In addition, guests cannot check in after 01:00 in the morning. Contact details can be found on the booking confirmation.

Requests for more than 2 double rooms on the same floor cannot be accommodated as there are only 2 double rooms on each floor at the property. The double rooms on each floor are not located next to each other.

Please note that luggage storage is only offered before you check-in, and after you have checked out.

Please note that the hotel will undergo a scheduled power outage due to facility inspections. Electric facilities including WiFi, air conditioning, elevators and hot water supply will be out of service on 13 December 2026, from 12:00 to 16:00Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 2518 reviews
Cleanliness: 8.13
Service: 8.6
Location: 8.64
Room Quality: 7.09
Amenities: 7.62
Value for Money: 7.58
Food and Beverage: 6.63
Overall Experience: 8.1
L
Lissette • solo_traveller • cr
10
2026-04-26 • via Nuitee
Y
Yasuko • extended_group • jp
8
2026-04-25 • via Nuitee
臣洋 • solo_traveller • tw
10
Pros:

Even though I arrived around 10p.m., a lot of restaurants still open. So I can enjoy my dinner

2026-04-25 • via Nuitee
I
Isabel • solo_traveller • au
8
2026-04-25 • via Nuitee
A
Antonio • couple • it
10
Posizione ottima!!!
Pros:

La posizione ottima, camere silenziose ed ottimo staff.
Sempre gentili e pronti ad aiutarti.
Le camere sono un po datate e piccole. Però c’è tutto quello che serve.

2026-04-25 • via Nuitee
Y
Yumi • solo_traveller • jp
10
2026-04-24 • via Nuitee
K
Koji • couple • jp
7
東京観光にはちょうど良い
Pros:

駅から近かった

Cons:

不自由なく過ごせました。

2026-04-24 • via Nuitee
I
Ishigane • solo_traveller • jp
9
2026-04-24 • via Nuitee
D
Daniel • extended_group • au
5
2026-04-24 • via Nuitee
R
Reiko • couple • it
6
2026-04-23 • via Nuitee
J
Jerry • extended_group • us
7
Pros:

It was very convenient for everything. Food, markets, popular streets, train stations.

Cons:

It was dirty a bit. There was a few dirty spots on the ceiling. Dusty vents.

2026-04-23 • via Nuitee
U
UNGHYUN • couple • jp
10
2026-04-22 • via Nuitee
詫間 • solo_traveller • jp
8
2026-04-22 • via Nuitee
R
RIE • solo_traveller • jp
7
細かいことが気にならないなら快適
Pros:

駅から近くコンビニやお店もある。周りの静かでいい。

Cons:

入り口にいる年配のスタッフの案内が無愛想で態度や配慮に欠ける。周りに別のお客がいる中でしつこく予約の名前を尋ねるが、個人情報への配慮が全くない。散々聞いてチェックインしたかと思ってた結局機械でチェックインができた。何のために対面で話す必要があったのか、不快だった。言うべき案内は1つ
・いらっしゃいませ、機械でチェックができます。不明だったら声をかけてください。
以上！
これだけで十分です


チェックインが一番不快になった

2026-04-22 • via Nuitee
H
haruhiko • solo_traveller • jp
8
ゆっくり気を使わずのんびりとすごせました、
Pros:

建物自体は設備も含めて古いですが掃除がよく行き届いていて綺麗でした。1階で広めな会場で朝食が食べられてゆっくりすごせました。チェックアウトが１１時までだったので朝の電車の混雑から避けた時間で移動できました。チェックアウト時に掃除の方とすれ違いましたが向こうから挨拶していただき気持ち良い気分になりました。コンビニが近くにあるので夜買い物に行けて良かったです。お部屋に冷蔵庫ドライヤー、お茶がありましたが扉の中にあり朝気が付きました。空調はよく効いて快適でした。駅も近くまた機会がありましたらご宿泊検討いたします！

Cons:

良くない点ではありませんが自動チェックイン、チェックアウトなので従業員の方との接触はほぼなしでした。

2026-04-22 • via Nuitee
R
Rebecka • couple • se
7
2026-04-21 • via Nuitee
S
Santhi • couple • id
10
Pros:

Nyaman, strategis dan bersih

2026-04-21 • via Nuitee
S
Santhi • couple • id
10
Akan menginap lagi
Pros:

Nyaman, bersih dan strategis

2026-04-21 • via Nuitee
C
Carlos • couple • fr
9
Pros:

Top

2026-04-20 • via Nuitee
A
akiko • couple • jp
10
Pros:

駅から近く、宿泊料金もリーズナブルでした。部屋は静かでとても快適で、ぐっすり眠ることができました。チェックイン・チェックアウトは自動機で行うスタイルのため、スタッフとやり取りする機会はほとんどありませんが、対応は丁寧で好印象でした。

2026-04-19 • via Nuitee