Lotus Premium Lodge - Lotus Group Tours

Hotels
8.3 (659 reviews)
239 Nguyễn Văn Linh , Ha Giang , vn

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good amenities
Cons:
Cleanliness issues
Location concerns
Limited breakfast variety

Categories

Cleanliness
6.84
Multiple reviews noted cleanliness issues including dirty rooms and unclean air conditioning.
Service
9.31
Guests highlighted the friendly and helpful staff, contributing positively to the overall experience.
Location
7.85
The location was described as a bit isolated, requiring transport to town.
Room Quality
8.8
Guests appreciated the spacious and clean rooms, with some mentioning specific room types positively.
Amenities
8.33
Amenities such as a pool and game room were mentioned positively, but some limitations were noted.
Value for Money
8.79
General sentiment was positive regarding the value for the price paid.
Food and Beverage
7.84
Breakfast variety was noted as limited; however, some positive experiences with hotel food were noted.
Overall Experience
8.61
Overall satisfaction was expressed, though some negativity regarding cleanliness dampened the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 10:13

Property Description

Luxurious Amenities

Lotus Premium Lodge offers a range of luxurious amenities including an outdoor swimming pool, garden, and shared lounge for guests to enjoy during their stay.

Delightful Dining Options

Guests can indulge in a variety of dining choices at the hotel, with a restaurant serving American, British, and Vietnamese cuisine. Special dietary needs can also be accommodated upon request.

Concierge Assistance

The multilingual staff at Lotus Premium Lodge are available 24/7 at the front desk to ensure that guests have a seamless and enjoyable experience throughout their visit.

Book your stay at Lotus Premium Lodge today for a truly unforgettable getaway experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 659 reviews
Cleanliness: 6.84
Service: 9.31
Location: 7.85
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 8.61
K
Kristijonas solo_traveller lt
10
Great views and value for money
Pros:

I stayed in a bungalow above the pool and the view was absolutely amazing - waking up to that scenery was a highlight. The bed was very comfortable, and overall it was a relaxing place to stay. The buffet breakfast was good with plenty of options to start the day.

Cons:

The property itself is a bit worn out in places and could use some maintenance, but considering the price, it’s still amazing value for money.

2026-05-02 via Nuitee
V
Vanessa solo_traveller ca
10
Lovely staff, and gorgeous rooms and views.
Pros:

Beautiful property!

Cons:

Loved the pool and the views !

2026-04-27 via Nuitee
D
Deion solo_traveller gb
9
All Hotels Need Staff Like Tina
Pros:

My bungalow had some issue, so they put me in a regular room for 1night. Therefore I can say both types of rooms have decent beds. Hotel is a little isolated, as it’s meant for tour groups really. But they offer free bicycles to get into town. They have a pool table and pool. Pool table is decent when it’s not too humid evenings. And the people make up for the negatives , Tina helped me with everything. She was a gem honestly

Cons:

The hotel food menu doesn’t have the biggest selection of western food. But you can tell they made an effort. Breakfast food like eggs were not covered. They should offer to cook eggs when requested, as to avoid stomach issues. Bungalow bathroom has a slight smell to it.
With all this, their flexibility and how much they have to offer, makes me give them a 9/10 overall

2026-04-26 via Nuitee
P
Pascal solo_traveller fr
8
2026-04-25 via Nuitee
N
Nguyễn couple vn
8
2026-04-24 via Nuitee
T
tuấn solo_traveller vn
10
2026-04-24 via Nuitee
A
Anna Sofia solo_traveller se
5
2026-04-24 via Nuitee
M
Matthieu couple fr
10
2026-04-24 via Nuitee
J
Jorn couple nl
8
Very good price - quality and lovely Tina and the other reseptionist
Pros:

Friendly, good beds, good location and storage of luggage for free (when doing the loop).

Cons:

The rooftop was closed, while that can be one of the USP’s

2026-04-22 via Nuitee
I
Ilona solo_traveller cz
8
Pros:

Personál

Cons:

Moc malá koupelna s toaletou

2026-04-21 via Nuitee
Y
Ylze couple nl
5
Happy we only stayed for 2 nights
Pros:

The room itself was really spacious, clean and quiet.

Cons:

The facilities are absolutely too old to use. The swimming pool is really unclear and dirty. The sunbeds are all broken. The food in the restaurant was not good and the restaurant itself was dirty and just overall bad maintaince. The should absolutely close this place to renovate

2026-04-21 via Nuitee
I
Ilona solo_traveller cz
9
Pros:

Pokoj byl za tu cenu nádherně velký a prostorný, velmi hezký.

Cons:

Voda v bazénu nebyla moc čistá

2026-04-21 via Nuitee
J
Josefina couple cl
6
Pros:

Comfy bed and large room. Nice cold AC.

Cons:

Not very helpful staff, breakfast was poor.

2026-04-20 via Nuitee
M
Murdena couple gb
9
Lovely peaceful few days away from the cities.
Pros:

Beautiful peaceful oasis.

2026-04-20 via Nuitee
S
Sylvie Denis34 solo_traveller fr
7
Pros:

Bel établissement confortable avec piscine. Le petit-déjeuner est sympa et on peut réserver bus et scooters directement sur place

Cons:

Personnel un peu relax et pas toujours réactif et c'est loîn du centre ville si on n’a pas de scooter

2026-04-19 via Nuitee
S
Sandrine Elisabeth Michelle couple fr
10
2026-04-18 via Nuitee
L
Laroche solo_traveller fr
9
Idyllique mais restauration et personnel du bar à former
Pros:

Le site est merveilleux avec une vue imprenable sur la montagne, les deux piscines au milieu des rochers sont magnifiques et très agréables ! L'accueil des réceptionnistes et leurs professionnalisme dans la capacité à renseigner et à solutionner les petits soucis, bravo à elles ! Location de scooter très pratique. Restauration dans la rue en dessous et très bon restaurant chinois en ville .

Cons:

En revanche, le restaurant c'est compliqué...petite carte, pas vraiment bon, souvent fermé alors que l'hôtel est plein. On a l'impression de déranger à chaque fois quon y va ...ils sont en permanence sur leur téléphone...ce matin au petit déjeuner je voulai de l'eau chaude pour diluer mon sachet de café instantanée, le jeune derrière le bar sur son téléphone "5 minutes" ..10 minutes plus tard j'y retourne, il avait oublié car sur son téléphone.... il m'a redis "5 minutes" je suis retourner à ma chambre faire bouillir de l'eau et revenu au restaurant, ça m'a pris 4 minutes ! 12h00 on va à la piscine en passant je demande au restaurant une bouteille d'eau, manifestement ils étaient attablés mais qd même, regard au ciel ( genre il m'emmerde celui là), passe non chalamant derrière le bar, regarde dans le frigo, ah non j'en ai pas . Pas d'excuse, pas de proposition d'aller en chercher . Ma femme est descendu à la réception ou on a bien voulu lui en vendre une ... nous y avons passé 3 nuits tout de même pour la qualité de l'établissement et de la réception. Mais le restaurant de la piscine c'est une catastrophe ! Les napes ont du etre nettoyé pour la dernière fois il y 3 semaines et personnes ne debarrasse, occupé sur le téléphone certainement...on y a mangé 2 fois qd même à défaut car fatigués, la deuxième fois on a enlevé la nappe car elle était vraiment dégueulasse....surprise au petit déjeuner, elle avait été remise en place, dans le même état...Le petit déjeuner pas top non plus ...

2026-04-17 via Nuitee
S
ShengHe couple tw
9
2026-04-17 via Nuitee
S
Stanislas couple fr
7
Sympa pour ce reposer, coin piscine agréable
Pros:

Établissement moderne, ce rapprochent de normes européennes

Cons:

Le ménages n’était pas clean, le sols étais sales (poussières, cheveux)

2026-04-17 via Nuitee
M
Mathis solo_traveller fr
9
Pros:

La piscine, la nourriture et les chambres privées

Cons:

Salle de bain avec WC,

2026-04-16 via Nuitee