Wyndham Ion Majestic Genting Highlands

Hotels
7.5 (1550 reviews)
Jalan Grand Ion Majestic , Genting Highlands , MY

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Modern design
Comfortable rooms
Cons:
Dirty cups
Noisy rooms

Categories

Cleanliness
6.39
Cups reported as dirty, and some rooms had sewerage smell.
Service
8.36
Check-in was efficient, although there were issues with room assignments.
Location
9.4
Beautiful views and modern design of the hotel.
Room Quality
7.35
Rooms are comfortable, but there were complaints about corner rooms and noise.
Amenities
6.38
Amenities such as the pool are not well-received, especially regarding additional charges.
Value for Money
6.34
Many reviews indicated that the price does not equate to the experience.
Food and Beverage
7.39
Little mention of food quality; hope for more options, like a halal café.
Overall Experience
8.36
Generally positive feedback but with several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:53

Property Description

Luxurious Accommodation & Amenities
Wyndham Ion Majestic Genting Highlands offers 5-star accommodation with a blend of comfort and sophistication. Guests can enjoy a relaxing spa experience with the indoor pool and hot tub.

Convenient Services & Activities
The hotel provides a range of services including a 24-hour front desk, airport transfers, and a kids' club, ensuring a hassle-free stay for guests of all ages. Free WiFi is available throughout the property.

Scenic Surroundings & Nearby Attractions
Situated in the picturesque Genting Highlands, guests can explore nearby attractions such as the Royal Selangor Pewter Factory and Visitor Centre, offering a memorable experience. Discover the beauty of the region during your stay.

Book your stay at Wyndham Ion Majestic Genting Highlands for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 1550 reviews
Cleanliness: 6.39
Service: 8.36
Location: 9.4
Room Quality: 7.35
Amenities: 6.38
Value for Money: 6.34
Food and Beverage: 7.39
Overall Experience: 8.36
H
HARITH IZZUDDIN • couple • my
10
Very good & nice 😍
Pros:

The view!!

Cons:

The distance from facilities

2026-10-17 • via Nuitee
I
Ika Yusri • couple • my
8
Pros:

Overall pleasant stay

Cons:

App for room service is not usable.
No netflix app on smart tv.

2026-10-17 • via Nuitee
D
Danny • couple • my
8
We have a perfect stay.
Pros:

I have a wonderful stayed. The only minor set back was the water mark on the flooring. Perhaps they should mob the flooring with dryer mob to avoid water mark. Should have taken a picture for easier understanding.

Cons:

Perhaps more food outlets and entertainment for example lounge live singer beside Hard Rock Cafe. Yeah.. perhaps nice garden since up there we have a good cold weather.

2026-10-15 • via Nuitee
W
Wei • couple • my
2
Cons:

I can understand that a hotel might need to schedule maintenance, but why was it around 11:00 PM? The power cut out completely while I was in the middle of a shower! Furthermore, the parking sensors failed to detect my vehicle—even with the original, standard-issue license plate. When I contacted customer service, I spoke with a man whose tone and attitude were extremely poor.

2026-10-15 • via Nuitee
A
AZATIE NAZIEHA • couple • my
10
2026-10-15 • via Nuitee
V
Vishnu • family_with_children • in
8
Wonderful place at Genting
Pros:

Location

Cons:

Understaff at check-in counters. No intercom to avail services. Guidance during checkin was absent.

2026-10-14 • via Nuitee
I
Intan • couple • my
10
2026-10-14 • via Nuitee
R
Reshaany • couple • my
10
A wonderful and relaxing stay, with beautiful views, luxurious comfort and unforgettable memories.
Pros:

I loved the peaceful atmosphere, beautiful highland views, comfortable accommodation, and luxurious ambience. The stay was relaxing and enjoyable, making it a lovely place to unwind and spend quality time away from the busy city.

2026-10-14 • via Nuitee
L
L.Thean • couple • my
8
2026-10-13 • via Nuitee
M
Mohammed • family_with_children • om
10
2026-10-13 • via Nuitee
R
Rizal • couple • my
9
enjoy, definately will come back
Pros:

Hot pool and HRC on top floor

Cons:

none

2026-10-13 • via Nuitee
R
Reen • couple • my
10
2026-10-13 • via Nuitee
Z
zshah • solo_traveller • my
10
Pros:

Envi

Cons:

NA

2026-10-12 • via Nuitee
J
Jasreena • solo_traveller • my
10
Pros:

The viewwwww and room is awesomeee ♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️

Cons:

No Netflix connection with my phone and sometime the available channel dissappear.. 🙁

2026-10-11 • via Nuitee
A
Amzarh • solo_traveller • my
8
2026-10-11 • via Nuitee
H
Hadi • couple • sa
8
2026-10-11 • via Nuitee
S
shakirah • couple • my
9
2026-10-10 • via Nuitee
A
A • solo_traveller • my
7
2026-10-10 • via Nuitee
M
Muhd • couple • my
8
2026-10-10 • via Nuitee
C
Chin • couple • my
6
Great for value but unsafe for breakfast place.
Pros:

The room was clean and offered a nice view. All the staff were very friendly, welcoming, and helpful, which made the stay more pleasant.

Overall Experience

Overall, the stay was enjoyable, with a clean room, a nice view, and friendly staff. However, improvements to mobile network coverage and breakfast crowd management would make the experience even better.

Cons:

Areas for Improvement

Poor Mobile Network Coverage
There was no mobile network signal in the room, making it impossible to use mobile services or make calls. Please improve the network coverage to ensure guests can stay connected during their stay.

Overcrowded Breakfast Area and Safety Concerns
The breakfast area was overcrowded, and many guests were taking food from the buffet and eating while walking instead of returning to their seats. This creates a potential safety hazard, as hot food or drinks could accidentally spill onto other guests, causing injuries or burns.

I would suggest improving crowd management during breakfast and reminding guests to return to their tables before eating to ensure a safer and more comfortable dining environment for everyone.

2026-10-09 • via Nuitee