Hotel Schwarzer Bär

Hotels
7.7 (70 reviews)
Ottokarplatz 12 , Zittau , de

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Pets allowed
Fax/photocopying
Packed lunches
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Affordable pricing
Cons:
Noise from the street
Dated room decor
Limited amenities

Categories

Cleanliness
6.95
Some mentions of cleanliness being satisfactory, but some reviews indicate the need for better maintenance.
Service
8.45
Several reviews praise the staff for being friendly and helpful, contributing positively to the experience.
Location
7.95
The hotel is well-located near the city center, although there are some mentions of street noise affecting comfort.
Room Quality
7.45
Mixed reviews on room quality, noting decor is slightly dated and some rooms are small.
Amenities
6.95
Limited amenities available, restaurant not always open, and some common areas could use updates.
Value for Money
7.95
Affordable stay with good breakfast included, which many found valuable.
Food and Beverage
8.45
Breakfast received high praise for quality, with a good range of options.
Overall Experience
7.45
Enjoyable stay overall but with some noted issues regarding noise and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:32

Property Description

Location:
Our traditional and newly renovated hotel is perfectly situated in Zittau, offering easy access to the charming Old Town and the picturesque Zittau mountains.

Activities:
Embark on a cultural adventure by exploring the Old Town via the cultural trail or immerse yourself in nature with scenic hikes through the surrounding landscape.

Amenities:
Indulge in the unique atmosphere of our hotel, savoring delicious local cuisine and unwinding in our cozy guest rooms.

Experience the perfect blend of comfort and adventure at our hotel in Zittau. Book your stay now for an unforgettable getaway!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for € 19 per person per night when using an existing bed.
    People 13 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 70 reviews
Cleanliness: 6.95
Service: 8.45
Location: 7.95
Room Quality: 7.45
Amenities: 6.95
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 7.45
S
Steffen • solo_traveller • de
7
Pros:

Zentrale Lage, rustikaler Stil & reichhaltiges Frühstück

Cons:

TV ohne Funktion, laut weil direkt an der Straße und dünne Vorhänge die nicht abgedunkelt haben

2026-04-25 • via Nuitee
• couple • de
8
2026-04-25 • via Nuitee
H
Holger • solo_traveller • de
10
2026-04-19 • via Nuitee
T
Thomas • solo_traveller • de
6
2026-04-14 • via Nuitee
T
Tom • family_with_children • de
8
2026-04-12 • via Nuitee
U
Ulrich BE • family_with_children • de
9
Pros:

Top mitten in Zittau. Gerne wieder!

2026-04-08 • via Nuitee
B
Baak • family_with_children • de
2
Pros:

Nichts

Cons:

Das erst nachdem wir 1 Tag früher abgereist sind 1 neues Zimmer angeboten wurde. Nachdem man unprofessionell versucht hatte es gut zu reden.

2026-04-07 • via Nuitee
A
Andrea • couple • de
4
2026-03-28 • via Nuitee
G
Günther Jörg • family_with_children • de
10
2026-03-27 • via Nuitee
K
Katrin • solo_traveller • de
8
2026-03-22 • via Nuitee
H
Hanna • family_with_children • de
7
Sehr schönes älteres Hotel mit besonderem Charme.
Pros:

Älteres Hotel mit sehr traditionellem Charme.

Cons:

Mein Zimmer lag leider an der befahrenen Hauptstraße und war nicht sehr ruhig. Da hätte ich beim Check-In darauf achten sollen.

2026-03-22 • via Nuitee
A
Andi • solo_traveller • de
8
Wer Menschlichkeit und gutes Essen schätzt, ist hier richtig.
Pros:

Die Freundlichkeit des Personals und die Qualität des Frühstücksbuffets machen den Aufenthalt liebenswert.

2026-03-14 • via Nuitee
M
Markus • solo_traveller • de
9
Komfortabel schlafen, lecker frühstücken
Pros:

Ein sehr gut instandgehaltenes historisches Gasthaus, mit viel Liebe zum Detail farbenfroh eingerichtet. Der Bauzeit entsprechend schauen viele Zimmer zur Hauptverkehrsstraße hinaus, der nächtliche Verkehr hält sich in Zittau aber in engen Grenzen, sodass man auch bei offenem Fenster schlafen kann. Das Frühstücksbüffet ist sehr ansprechend, das sehr aufmerksame Personal hat alles im Blick.

Cons:

Nichts!

2026-03-10 • via Nuitee
U
Uwe • couple • de
8
2026-03-02 • via Nuitee
A
Angela • family_with_children • de
9
Pros:

Sehr freundlicher und entgegen kommender Service,
super leckeres Essen im Restaurant, sehr gutes Frühstück, für Wünsche ist man offen, Ausstattung ausreichend,
wir kommen gern wieder.

2026-02-22 • via Nuitee
M
Max • solo_traveller • de
1
2026-02-22 • via Nuitee
M
Max • solo_traveller • de
10
Entspannend und wohl fühlend
Pros:

Es gibt nichts zum meckern alles war richtig gut

Cons:

Es war mehr als zufrieden stellend

2026-02-12 • via Nuitee
S
Sanira • family_with_children • de
10
Pros:

очень милые и дружелюбные администраторши на ресепшене

Cons:

ночью было холодно, несмотря на то, что отопление я включила на максимум 😓

2026-02-11 • via Nuitee
F
Fabio • solo_traveller • at
9
Schön war’s, gerne wieder!
Pros:

Sehr gemütlich, freundliches und hilfsbereites Personal, leckeres Frühstück:)

2026-02-09 • via Nuitee
M
Michael • family_with_children • de
8
2026-02-08 • via Nuitee