THE LIGHT APARTMENT

Das Zimmer war nicht richtig sauber und ich habe als erstes Spülmittel gekauft und die Oberflächen, besonders von Tisch, gereinigt. Manche Nächte ist es nachts laut, so dass man mit Ohrstöpseln schlafen muss. Durch die Balkontür scheint nachts viel Licht rein, so dass ich mit einer Schlafbrille schlafen musste.

- When I booked the place, they said okay for an early checkin, around 11am instead of 2pm. Then the day before arrival, I asked confirmation. Then it wasn't possible anymore. No apology, no explaination, not even a warning. They just answered like if there never even was an agreement before. Then on arrival, they said maybe at 1pm. in the end, I was allowed to enter the room at EXACTLY 2pm, the normal time. It's extremely unprofessional. I doubt it would be like that somewhere else.

- Cockroaches (apparently happens to every place anyway). They usually appear in the bathroom, so I guess there's an "entrance". I had 5 in 3 months

- The room is above the reception. When the noise is not too loud, you hear it, but it's fine. But sometimes people scream. Apparently it's the staff, seems to be the same person, a girl (I don't know who). And you hear it very clearly. it's annoying, and not really normal...

- A few internet issues, but 95% of the time it's fine

- For weeks, once per week they contacted me to know if I wanted my room cleaned. I answered apparently too late (because I was sleeping late), and said yes. After I said yes. They just left me on read. Several times. The truth is the cleaning staff wasn't there anymore. They could have told me that. But instead: they left me on read. Quite unexpected from a hotel.

- Humidity issue in the bathroom, so over weeks the shower had some white and black mold growing.

- They often stopped the food delivery guy when he was headed to my door. So I had to get dressed and go down instead of just picking it up at my door.

- Sometimes put music in reception. since you hear everything : you hear it. Not great when you want quiet. They should know....

- AC started dropping water for the 2 last days. Also the inside of it is full of mold.

Nothing

everything was really good

chỗ nghỉ k có bàn chải đánh răng nên các bạn nên mang theo

The only bad thing we experienced and I wanted to warn other guests, that you may not be given a sea view from a balcony. It was not the same as shown at the photo. There is a tall building in front of the hotel and another building under construction that made noise even at night. It's also not completely dark at night, coz you can't cover the balcony door. The light from the street was annoying. The balcony was 1 m × 1m. I wouldn't call it a balcony. If you expect a balcony with a great view on the sea and where you can watch the sunset drinking coffee, you should choose another hotel or maybe ask for a room on a top floor. But overall, I rate this hotel our best stay in Vietnam. I give this hotel 9, not 10, only because of that fact. The rest was great, especially taking into account the price.

The room had not been cleaned, it had mould smeared across the walls above the bed, the sheets were dirty with hair and stains and the whole room smelled damp and mouldy. The kitchen had dirt on the counters and the cupboards were full of old food crumbs and dirt.
We immediately messaged the hotel when we looked at the sheets, and they came up and offered to change them, placing the clean sheets on top of the dirty ones on the bed before changing. They told us the room could not be cleaned until the next day, we asked could we be moved to a clean room, they said they were full. I have not received a refund yet from them, we stayed in another hotel close by.

Sewage smell, cleanliness, wall view, the light flickering all night from the opposite building

Everything was good

The construction site near the Appartment was a bit noisy.