Exe Alameda Reforma

Hotels
Exe Hotels
8.6 (3165 reviews)
Avenida Mexico-Tenochtitlan 22 , Mexico City , mx

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good food
Nice amenities
Cons:
Cleanliness issues
Safety concerns around location
High food prices

Categories

Cleanliness
8.28
Several mentions of cleanliness issues and odors in the rooms.
Service
9.45
Compliments about friendly and helpful staff, although some issues were noted.
Location
7.99
Some concerns about safety in the area, but a few positive comments regarding accessibility.
Room Quality
8.44
Generally comfortable rooms, but some lacked light or had other issues.
Amenities
8.67
Positive mentions of amenities like the pool but also requests for improvements.
Value for Money
7.93
Some reviews highlight high food prices and a call for better value.
Food and Beverage
8.88
Food quality has received positive remarks, but some found options average.
Overall Experience
9.15
Overall, guests mentioned having a good experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:34

Property Description

Modern Accommodations
Ramada Reforma offers modern guest rooms fully equipped with cable TV, telephone, air conditioning, minibar, purified water, and electronic locks in the superior-section rooms.

Culinary Delights
The hotel's restaurant features a menu with a variety of local dishes that change regularly to provide guests with the best selection of flavors.

Convenient Location
Centrally located steps away from Paseo de la Reforma and the Monument to the Revolution, Ramada Reforma is also close to Mexico City's historic center. Additionally, the hotel offers transfers to Mexico City International Airport at an extra cost.

Come experience modern accommodations, culinary delights, and a convenient location at Ramada Reforma - book your stay now!

Important information:

Dear guest, we would like to inform you that on Sunday, January 11th, from 09:00 hrs to 13:00 hrs, our swimming pool will be closed. It will operate normally from 14:00 hrs to 22:00 hrs. We sincerely apologize in advance for any inconvenience this may cause and wish you an excellent stay.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that reservations made today for today with a non refundable policy and invalid credit card, are not confirmed until charge has been made.

Please note that transfers from the hotel to the airport may be arranged at an extra cost. Transfers from the airport to the hotel are not provided.

Booking more than 8 rooms under the same name for the same dates entails conditions for groups (contact the property after booking for more information).

Please note that reservation with breakfast offer this service just for 2 people, any additional guest will be charged for this service.

Visitors are not allowed in guestrooms. All guests must show an official photo ID or passport in case of foreign clients. Right of admission reserved.

Please note that the restaurant will have a limited service on December 24th and December 31st from 7:00am to 7:00pm. For December 25th and January 1st, the restaurant will open for breakfast at 8:00am and will close at 11:00pm.

“Dear guest, for your comfort and to provide you with better service, we inform you that we are carrying out a change in the internet wiring, so in some floors of the hotel you may see exposed cabling. This does not pose any danger to you as it is not electrical, only the new internet wiring. We thank you in advance for your understanding and preference, and we apologize for any inconvenience this may cause. We wish you an excellent stay.”

Dear Guest, please note our restaurant's holiday hours are as follows:

December 24th: 7:00 AM to 7:00 PM

December 25th: 8:00 AM to 11:00 PM

December 31st: 7:00 AM to 7:00 PM

January 1st: 8:00 AM to 11:00 PM

Thank you for your understanding.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.6
Based on 3165 reviews
Cleanliness: 8.28
Service: 9.45
Location: 7.99
Room Quality: 8.44
Amenities: 8.67
Value for Money: 7.93
Food and Beverage: 8.88
Overall Experience: 9.15
M
Monica solo_traveller us
8
2026-06-06 via Nuitee
C
Chumphon couple th
10
2026-06-05 via Nuitee
E
Emma lorena couple mx
8
Pros:

Atencion excelente recepción

Cons:

Aire acondicionado

2026-06-05 via Nuitee
C
Carlos solo_traveller sv
8
Aceptable, pero con áreas de mejora.
Pros:

La habitación es pequeña pero cuenta con lo básico, lugar adecuado para descanso ya que no se escuchan ruidos, el desayuno variado, completo.

Cons:

En la cafetería el personal no te pregunta si puede retirar los platos o cristalería utilizada, dando la impresión que quieres que te retires del lugar, cuando es bufet el servicio de desayuno. En mi segunda noche, la ducha de la habitación tenía fuga lo que genero un ruido incómodo que no permitió el conciliar el sueño.

2026-06-03 via Nuitee
G
Gustavo solo_traveller mx
10
2026-06-02 via Nuitee
P
Paula solo_traveller uy
9
Relación costo beneficio adecuado. Recomendable
Pros:

Muy buena atención. Buena relación costo beneficio. Habitación cómoda. Piscina, gym y sauna muy bien.

Cons:

A la salida de la piscina pase frío. Pero todo lo demás excelente

2026-06-01 via Nuitee
K
Karly couple mx
7
Satisfactoria
Pros:

La habitación tenía muy buen tamaño y la piscina fabulosa.

Cons:

La tina de la habitación olía muchisisimo a humedad y el área que parece jacuzzi en la piscina tenía muchísimo cloro, era placentero estar ahi pero con el cloro ardían los ojos.

2026-06-01 via Nuitee
K
katakota family_with_children mx
8
buen precio y ubicacion
Pros:

justo afuera cuenta con servicio de metrobus linea 4

Cons:

solo servia un elevador y era muy tardado

2026-05-31 via Nuitee
U
Ureña Espinoza solo_traveller mx
8
Baño con mal olor
Pros:

Que está muy céntrico

Cons:

A pesar que está limpio, el baño huele mal requiere tener aromatizante en el baño

2026-05-31 via Nuitee
G
Gaston couple us
9
Buena opción
Pros:

Muy amable todo el personal!

Cons:

Limpio y comfortable!

2026-05-30 via Nuitee
P
Phil solo_traveller ca
10
2026-05-30 via Nuitee
A
Adan solo_traveller mx
1
Terrible área de Recepcion
Pros:

La habitación y el personal de mucamas o limpieza

Cons:

Deplorable el trato en recepción. Lamentable trato hostil no. Existía orden dejaban que las personas pasaran por delante de otras a la hora de hacer el check-in y el checkout. Pésima resolución además de un trato poco digno y de información extremadamente ambigua al momento de solicitar una facturación electrónica que desde hace tres días solicité mi factura y no me han enviado nada.

2026-05-30 via Nuitee
M
Manfred solo_traveller de
9
Ich komme wieder!
Pros:

Ich war nun zum zweiten mal in diesem Hotel. Das Personal ist super hilfreich, das Zimmer hat alles, was man braucht und das Bett sehr bequem! Das Frühstück ist aussergewöhnlich gut und die Lage perfekt. Ich komme wieder .... ;-)

2026-05-30 via Nuitee
V
Venessa solo_traveller us
8
Pros:

The pool area was the best part

Cons:

No windows in my room

2026-05-29 via Nuitee
B
Barragan solo_traveller mx
10
Pros:

Las instalaciones super cómodas, la atención del personal excelente y muy rápida, su excelente ubicación nos permitió movernos por toda la ciudad sin complicaciones

2026-05-29 via Nuitee
L
Lizzette solo_traveller mx
9
2026-05-29 via Nuitee
H
Hernandez solo_traveller mx
10
2026-05-28 via Nuitee
P
Patricia extended_group mx
5
2026-05-28 via Nuitee
J
julio c sanchez Garcia solo_traveller us
10
2026-05-27 via Nuitee
M
Marcos Julian family_with_children mx
9
Good option to stay with children.
Pros:

Comfortable beds and big room.

Cons:

The location. A bit sketchy outside.

2026-05-27 via Nuitee