Smart Station Hotel

Hotels
7 (89 reviews)
114 Via Bologna , Naples , IT

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Luggage storage
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Helpful staff
Clean rooms
Good value for money
Cons:
Unsafe neighborhood
Maintenance issues
Lack of amenities

Categories

Cleanliness
6.83
Some reviews mention cleanliness positively, but there are concerns about maintenance and amenities.
Service
8.3
Multiple reviews highlight the helpful and friendly staff.
Location
6.34
There's a significant concern regarding safety in the area around the hotel.
Room Quality
6.79
Some rooms had issues like broken furniture, but overall the rooms are clean.
Amenities
6.32
The absence of an elevator and other amenities was noted as a drawback.
Value for Money
7.78
Many guests found the hotel to be good value considering its proximity to the train station.
Food and Beverage
6.83
Standard quality for this hotel tier, not specifically mentioned in the reviews.
Overall Experience
6.8
Mixed reviews with both pros and cons impacting the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:18

Property Description

Convenient Location
Smart Station Hotel is conveniently located near Naples Central Train Station and key attractions like Naples National Archeological Museum, making it an ideal choice for travelers looking to explore the city effortlessly.

Comfortable Rooms and Amenities
Each room at Smart Station Hotel is equipped with modern amenities such as air conditioning, flat-screen TV, and a private bathroom, ensuring a comfortable stay for guests. The free WiFi and continental breakfast add to the overall convenience and satisfaction of the guests.

Multilingual Assistance and 24/7 Reception
With a multilingual staff fluent in English, Spanish, French, and Italian, guests at Smart Station Hotel can expect seamless communication and assistance throughout their stay. The 24/7 reception ensures that any queries or requests are promptly addressed.

To experience convenience, comfort, and excellent service, book your stay at Smart Station Hotel in Naples today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7
Based on 89 reviews
Cleanliness: 6.83
Service: 8.3
Location: 6.34
Room Quality: 6.79
Amenities: 6.32
Value for Money: 7.78
Food and Beverage: 6.83
Overall Experience: 6.8
S
Serdar Alp • family_with_children • tr
5
Pros:

Sabaha karşı Garibaldi'den Roma seyahatimiz olduğu için tercih ettik yakınlığından dolayı. Neticede 10 saat civarı kaldık. Amacımıza uygun olduğu için seçmiştik. Benzer konaklamalar için tercih edilebilir. Bölge nispeten güvensiz. Ancak çalışanlar çok nazik ve yardım sever.

2025-10-18 • via Nuitee
M
Michele • couple • it
7
Buono
Pros:

Cordialità e disponibilità

Cons:

Insonorizzazione della camera

2025-10-17 • via Nuitee
P
Phil • solo_traveller • gb
7
Thankyou Smart Station staff for your help 😀
Pros:

Really helpful and friendly staff, very useful to be able to leave our luggage securely locked when we were early for check-in

2025-10-14 • via Nuitee
O
Oscar Alberto • extended_group • ar
8
2025-10-13 • via Nuitee
A
Alfio • extended_group • us
10
2025-10-10 • via Nuitee
A
Adam • family_with_children • pl
7
2025-10-10 • via Nuitee
M
Matthew • solo_traveller • gb
10
2025-10-09 • via Nuitee
F
Francisco Javier • couple • mx
8
Pros:

Relación calidad-precio.

Cons:

Ubicacion en un barrio que se siente inseguro

2025-10-07 • via Nuitee
G
Griselda • family
8
Pros:

The room had everything we needed, including A/C and a working bathroom. The bed was comfortable, too. The staff was friendly and helpful. They let us leave our luggage at the hotel before and after checking in/out. The only downside was that the location was slightly unsafe at night, but it was also a 4-minute walk from the station, which was very convenient. Overall, an affordable stay.

2025-10-07 • via Nuitee
Y
Yvonne • family_with_children • no
5
Pros:

Jeg likte at det var nært togstasjonen.

Cons:

Dette er ikke den triveligste delen av byen.

2025-10-06 • via Nuitee
R
Rocco • couple • it
7
2025-10-03 • via Nuitee
S
Shawn • couple • gb
10
2025-10-03 • via Nuitee
D
David • couple • gb
7
2025-09-30 • via Nuitee
G
Giulia • couple • it
6
2025-09-30 • via Nuitee
T
Tommaso • couple • it
7
2025-09-30 • via Nuitee
S
Samira • family_with_children • ch
3
Möbel (Bett) waren kaputt, kein Lift, nicht mit Kinderwagen tauglich, Barrierefreiheit Fehlanzeige.
Pros:

Personal freundlich

2025-09-29 • via Nuitee
I
Ilaria • couple • it
8
2025-09-29 • via Nuitee
G
gennaro • family_with_children • it
7
2025-09-29 • via Nuitee
P
Pedro • solo_traveller • pe
8
Pros:

La seguridad

2025-09-28 • via Nuitee
B
biancini • extended_group • it
9
Un buon hotel.
Pros:

Hotel molto bello, staff molto cortese, camera spaziosa e pulita. Reception h24. Vicinanza con la Stazione Centrale.

Cons:

La zona non è proprio il massimo. Assenza di ascensore.

2025-09-19 • via Nuitee