ibis Santos Valongo

Hotels
•
ibis
8.3 (379 reviews)
Praça Lions Clube 420 , Santos , br

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Attentive service
Convenient amenities
Decent breakfast
Cons:
Cleanliness issues
Room quality problems
Overpriced for the services

Categories

Cleanliness
6.91
Multiple complaints about cleanliness, particularly the presence of mold and poor room condition.
Service
9.38
Generally positive remarks about staff attentiveness, despite one negative experience.
Location
9.42
Location favorable for accessing the port and other activities.
Room Quality
6.87
Issues with room size, maintenance, and quality, including outdated features.
Amenities
8.9
Adequate amenities for a short stay despite some missing items like soap and water.
Value for Money
7.86
Mixed feelings about the price in relation to quality and services; overpriced for some guests.
Food and Beverage
7.91
Breakfast is appreciated, but overall food quality could be improved.
Overall Experience
9.18
Overall a decent stay, though several aspects require attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:38

Property Description

Modern Accommodation with Convenient Amenities
Experience comfort and convenience at ibis Santos Valongo, ideally located near Santos Bus Station. Enjoy our air-conditioned rooms equipped with a desk, safety deposit box, and a flat-screen TV. The hotel offers free bikes, private parking, a restaurant, and a bar for your enjoyment.

24-Hour Front Desk and Free WiFi
Our 3-star hotel features a 24-hour front desk and luggage storage space, ensuring a seamless stay. Stay connected with complimentary WiFi throughout the property.

Nearby Attractions and Shopping
Explore Santos with ease as Miramar Shopping is just 5.9 km away. Visit Brisamar Shopping and Litoral Plaza Shopping for a retail therapy session. Don't miss out on the convenience of being just 66 km from Sao Paulo/Congonhas Airport.

Book your stay at ibis Santos Valongo now for a memorable experience!

Important information:

According to Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents and presented along with notarized copies of their IDs.In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID

Please note that only one small dog with a maximum weight of 15 kg can be accommodated in each room upon previous request and at a surcharge. Guests traveling with pets are required to present a valid vaccination document of the animal upon check-in. Please note that pets are not allowed in the restaurant and bar areas and must not be left unaccompanied in the rooms. Please contact the property for further details.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for R$ 50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 379 reviews
Cleanliness: 6.91
Service: 9.38
Location: 9.42
Room Quality: 6.87
Amenities: 8.9
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 9.18
P
ProCar • couple • br
8
Pros:

Reserva fácil, e recepção rápida e eficiente

Cons:

Atendimento do bar anexo ao restaurante. Poucas pessoas fazendo muitas coisas.

2026-02-14 • via Nuitee
D
Daniela Martin • couple • br
10
2026-02-14 • via Nuitee
E
Eli • couple • br
9
Pros:

Próximo ao porto

Cons:

Vizinhança

2026-02-14 • via Nuitee
M
Marcus Vinicius • extended_group • br
10
2026-02-13 • via Nuitee
J
Jo Resende • couple • br
8
2026-02-12 • via Nuitee
A
Alex • couple • br
10
Boa
Pros:

Quartos muito bonitos e bom

Cons:

Localização muito longe do centro, é perto de comunidade é muito morador de rua próximo ao hotel

2026-02-11 • via Nuitee
L
Luiz • couple • br
10
2026-02-11 • via Nuitee
P
paullo eduardo • couple • us
2
Pros:

Mal cheiro, carpete mofado
Esqueci uma camisa em cima da cama e eles não deram conta
Serviço de achados e perdido não funciona

2026-02-11 • via Nuitee
S
Sr. Juarez Mota • couple • br
7
Um hotel mediano, para quem está na cidade a trabalho ou de passagem rápida
Pros:

Localização

Cons:

O horário de check-in é as 15hs e check-out às 12hs, portanto uma diária tem apenas 21hs. Isso não é normal

2026-02-10 • via Nuitee
M
marina daviau • couple • fr
10
Pros:

Très belle chambre , bonne literie .

Cons:

Peut etre l emplacement pas tt prêt du centre si on veut y aller a pied

2026-02-10 • via Nuitee
A
Amanda • couple • br
10
2026-02-10 • via Nuitee
S
sorau • couple • br
9
Ótimo custo benefício
Pros:

Localização foi ótima, próximo a rodoviária e ao Porto no embarque de passageiros para cruzeiro.

Cons:

xxx

2026-02-09 • via Nuitee
A
Adriano Waldir Nicolau • solo_traveller • br
10
2026-02-08 • via Nuitee
M
Magna • family_with_children • br
7
2026-02-08 • via Nuitee
S
Sergio • family_with_children • br
8
Bom custo /benificio
Pros:

Localização e limpeza

Cons:

Tamanho do quarto

2026-02-08 • via Nuitee
A
Aparecida Sayuri • couple • br
8
Melhor custo benefício e facilidade para que vai fazer cruzeiro
Pros:

Espaço bom para casal, cama confortável, chuveiro muito bom e quente. Vista do Porto ótima localização para que vai fazer cruzeiro.

Cons:

Nenhum queixa

2026-01-31 • via Nuitee
J
Junior • couple • br
9
2026-01-31 • via Nuitee
A
Ana Gabriela • couple • br
10
2026-01-30 • via Nuitee
M
Marques • couple • br
10
Boa localização para quem vai embarcar num cruzeiro, perto do porto
Pros:

Tdo

2026-01-30 • via Nuitee
J
joao • couple • br
10
Pros:

Localização

Cons:

Não tenho do que reclamar.

2026-01-30 • via Nuitee