Edem Hotel Shymkent

Hotels
9.5 (13 reviews)
Sayram Street 192/1 , Shymkent , kz

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Cleanliness
Excellent service
Spacious rooms
Great location
Good amenities
Cons:
Breakfast options could be improved

Categories

Cleanliness
9.39
The hotel was reported to be very clean, with white fluffy towels, indicating high cleanliness standards.
Service
9.86
Guests praised the polite and accommodating staff, especially mentioning a friendly administrator.
Location
9.4
The hotel's location in a beautiful closed area with flowers contributes to a pleasant ambiance.
Room Quality
9.85
The room was spacious (150m²) and clean, indicating high quality.
Amenities
9.38
Amenities included a large pool and a foam party which enhanced the guest experience.
Value for Money
9.34
Considering the service and amenities provided, the hotel offers good value.
Food and Beverage
8.89
Food quality was noted as tasty, but a suggestion for breakfast service was made.
Overall Experience
9.86
Guests expressed overall satisfaction and intention to return, highlighting positive first impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:09

Property Description

Convenient Location
Located in Shymkent, Edem Hotel offers free WiFi and private parking for guests.

Comfortable Rooms
Guest rooms feature amenities like a kettle, flat-screen TV, air conditioning, and private bathrooms with toiletries.

Helpful Reception
The accommodating reception staff can provide valuable tips about the area.

Book now at Edem Hotel Shymkent for a comfortable stay in Shymkent!

Important information:

Bar is closed from 2026-05-31 until 2025-09-01
Swimming pool: Closed from Mon, Sep 1, 2025 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

9.5
Based on 13 reviews
Cleanliness: 9.39
Service: 9.86
Location: 9.4
Room Quality: 9.85
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.86
W
Warren • family_with_children • kz
4
Strange and creepy place
Pros:

Big unit and good price

Cons:

It was like an abandoned hotel from a horror. Big empty dark lobby darks halls and didn’t see other guests. Check in was strange seems like a cleaning staff let us in and took our payment which had to bee cash or kaspi which was not convenient. Beds were hard and location was just ok. It really didn’t seem open or fully operational. Fortunately we just stayed one short night and left first thing

2026-04-01 • via Nuitee
Z
Zhunissali • couple • kz
7
2026-03-23 • via Nuitee
S
Sherzat • family_with_children • kz
10
2026-01-19 • via Nuitee
A
Alisher • family_with_children • kz
10
Pros:

Роскошная квадратура в нашем номере 150м2, было оооочень чисто, полотенца белые пушистые , закрытая территория в цветах , персонал был вежлив , во всём шла навстречу , мы останавливались 27-28 октября , хотим похвалить девушку администратора , приветливая . Детям понравилось , была детская и огромный зал . Видно что хозяева работают на качество а не на количество , спасибо вам за это , чувствукется ваш подход и отношение к гостям 👍🏻👍🏻👍🏻👍🏻. Обязательно приедем ещё именно к вам

Cons:

Можно добавить хотя бы элементарный завтрак за отдельную плату , гостям кто не хочет выходить из отеля

2025-10-28 • via Nuitee
Алия • solo_traveller • kz
10
Pros:

Отличный отель , сервис классный буквально завтрак в постель приносили . Считая что мы проспали завтрак но они решили принести нам в номер . Молодцы . Еще классно что бассейн был в такую жару . Можно было искупаться . Еще у них был пенная вечеринка )))

2025-10-06 • via Nuitee
M
Murat • family_with_children • kz
10
Рекомендую , отличный вариант для отдыха с семьей в жарком Шымкенте
Pros:

Отличный отель с бассейном, вежливый персонал, очень чисто , вкусная кухня

2025-08-29 • via Nuitee
A
Amirreza • couple • uz
9
Удачный выбор. Хорошо по домашнему встретили.
Pros:

Большой чистый бассейн, идеальная политика - 24h stay.
Именно то что нужно было для полноценного однодневного отпуска!

2025-08-17 • via Nuitee
Альмира • family_with_children • kz
10
Pros:

Понравилось все,от персонала до самого отеля. Чисто,вкусно,бассейн кайф. Спасибо за очень ранее заселение,практически нам подарили ночь,тк мы приехали в город раньше

2025-08-17 • via Nuitee
Жораев • family_with_children • kz
10
2025-08-14 • via Nuitee
Дамир • couple • kz
10
2025-08-11 • via Nuitee
N
Nurushev • family_with_children • kz
10
2025-08-04 • via Nuitee
D
Daniyar • review category business travellers • kz
10
Exceptional
2025-06-20 • via Nuitee
E
Ebiweb • family with young children • ir
6
Pleasant
Pros:

The room was clean and spacious .

Cons:

We booked for pool at 4 SEP. But the pool was empty!. The hotel was completely empty with passangers. Somehow horrible at night :). The reception lady bring us a breakfast containing eggs and sussage with no tea or coffee. The location is far from center.

2024-09-09 • via Nuitee
B
Bart • family with young children • be
10
Exceptional
Pros:

Really helpfull personnel. Excellent breakfast. Big rooms. Comfortable beds.

Cons:

In 1 room we booked (nr 602) the airco was nog working very well. It kept falling out.

2024-09-01 • via Nuitee
S
Sergiug • review category business travellers • md
10
Exceptional
Pros:

The room is big, clean and they offered me early check-in wihtout asking for extra payment.

2024-06-25 • via Nuitee