Casa Chetumal Hotel

Hotels
8.3 (86 reviews)
193 Avenida Álvaro Obregón entre Héroes y 5 de Mayo , Chetumal , mx

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Centrally located
Friendly staff
Cons:
Room size limitations
Need for updates

Categories

Cleanliness
8.23
General sentiment indicates rooms are clean, but some guests noted dated conditions.
Service
8.9
Positive mentions of attentive staff and helpful service during stays.
Location
8.94
Multiple mentions of excellent location close to restaurants and attractions.
Room Quality
7.69
Mixed reviews with some stating rooms are small and dated, but others found them spacious.
Amenities
7.92
Basic amenities available; some guests found lack of certain comforts.
Value for Money
8.38
Guests feel the pricing aligns well with the offerings.
Food and Beverage
7.93
Breakfast not included; no specific feedback on dining options except for positive mentions of nearby restaurants.
Overall Experience
8.4
Generally positive experiences, with some suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:04

Property Description

Luxurious Accommodation with Modern Amenities

Situated in Chetumal, Casa Chetumal Hotel offers elegant rooms with flat-screen TVs, air conditioning, and private balconies. The hotel provides free WiFi, free parking, and a helpful reception for guests.

Relaxing Terrace and Convenient Location

Guests can unwind on the terrace or seek tips from the friendly reception staff to explore Quintana Roo. Dos Mulas Beach is just 2.9 km away, perfect for a day of sun and sand.

Comfortable Stay with Thoughtful Touches

Each room at Casa Chetumal Hotel features cozy bedding, a wardrobe, and a private bathroom with complimentary toiletries. Enjoy a restful stay with all the essentials provided.

Book your stay at Casa Chetumal Hotel now for a memorable experience in Chetumal!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 86 reviews
Cleanliness: 8.23
Service: 8.9
Location: 8.94
Room Quality: 7.69
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.4
S
Suse • solo_traveller • no
9
Nice hotel close to the boat pier
Pros:

Good for one night before taking the boat out to Caye Caulker (10 min walk). Spotlessly clean, smart TV, quiet. Excellent seafood restaurant nearby (El Taco Loco).

2026-03-28 • via Nuitee
M
María Beatriz • solo_traveller • mx
10
2026-03-26 • via Nuitee
E
Elise • couple • fr
9
2026-03-22 • via Nuitee
Владимир_ • solo_traveller • ee
8
Pros:

good location
good parking at neighboring hotel

2026-03-14 • via Nuitee
J
Jacques • solo_traveller • ie
10
i love this hotel
Pros:

i love this hotel. It's stylish, comfortable and has great beds. The location also is perfect

Cons:

nothing it's perfect

2026-03-13 • via Nuitee
P
Peter • couple • es
10
Excellent value for money
Pros:

This was just perfect for an overnight stay in Chetamul. Large room, good air conditioning, abundant hot water. It is within walking distance to the bay and restaurants. I’ll stay here again

2026-03-07 • via Nuitee
T
Thede Θοδωρής • couple • de
9
Gutes Quartier im Zentrum von Chetumal
Pros:

Wunderbare Dachterrasse, auf der man so lange arbeiten kann wie man will.
Kostenloser Kaffee jederzeit an der Rezeption.
Parkplatz problemlos im Hotel.
Restaurants und Café direkt um Ecke.
Sehr freundliche Rezeptionisten.

Cons:

Probleme mit der Luftfeuchte - es riecht abgestanden, vielleicht auch aus der Kanalisation.
Straße relativ laut.
Zum Flur hin nicht isoliert.
Betten etwas weich, aber in Ordnung.

2026-03-07 • via Nuitee
L
Loes • solo_traveller • nl
6
Prima voor in nachtje
Pros:

Prima voor 1 nachtje, maar niet echt een leuke buurt. Wel op loopafstand van de ferry naar Belize. Goed bed.

Cons:

Mijn kamer had geen raam naar buiten, alleen naar de gang. Voelde daardoor niet helemaal veilig. Gelukkig was het wel vrij rustig op de gang.

2026-02-27 • via Nuitee
G
Galindo • couple • mx
5
Normalito
Pros:

Ubicación...

Cons:

Algo sucio...

2026-02-22 • via Nuitee
A
Anahi • couple • mx
9
2026-02-22 • via Nuitee
D
Daniel Pérez • family_with_children • mx
9
Muy buena opción para hospedarse en Chetumal.
Pros:

Excelente ubicación, a 3 cuadras del malecón, con restaurantes y puestos de comida muy cerca.

Cons:

El agua de la regadera tarda mucho en enfriar, por lo que se desperdicia mucha agua.

2026-02-14 • via Nuitee
S
Sarah • extended_group • gb
7
Good central hotel for an overnight stay.
Pros:

It was good for an overnight stay but not much longer! Rooms are a bit dark & quite basic but it’s good value & there’s a good Italian restaurant opposite.

Cons:

It was fine.

2026-02-13 • via Nuitee
F
Fay • couple • cr
7
Pros:

Great location for ferry, shopping

2026-02-12 • via Nuitee
F
Fabrizio • solo_traveller • it
9
Pros:

Pulita e spaziosa la stanza. A poca distanza dall’aeroporto.

2026-01-27 • via Nuitee
L
Loic • family_with_children • be
10
2026-01-26 • via Nuitee
I
Iván • solo_traveller • ca
10
Pros:

La comodidad y la atención

2026-01-17 • via Nuitee
O
Orlando • extended_group • cr
10
Excelente opción
Pros:

Excelente lugar para hospedarse en Chetumal

Cons:

Todo perfecto!!!

2026-01-15 • via Nuitee
R
Rangel Altamirano • couple • ca
4
2026-01-14 • via Nuitee
J
Javier • family_with_children • bz
8
2026-01-13 • via Nuitee
M
Marco • couple • it
7
2026-01-12 • via Nuitee